getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Online Call Center Software - Page 13

Last updated: February 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

398 software options

MiaRec logo

Boost Efficiency. Elevate Experiences. Improve Outcomes.

learn more
MiaRec helps contact centers unlock the intelligence from their customer interactions for better business results & happier customers.

Read more about MiaRec

Users also considered
CallerDesk logo

Virtual telephony system for business communications

learn more
CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

Read more about CallerDesk

Users also considered
Cresta logo

AI-based sales enablement solution

learn more
Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

Read more about Cresta

Users also considered
Omnichannel Contact Center logo

Cloud-based customer service platform

learn more
Cloud Contact Center by masvoz is a customer service platform that helps businesses manage interactions across various communication channels such as SMS, phone, web, WhatsApp, and Webchat.

Read more about Omnichannel Contact Center

Users also considered
assist365 - AI-powered Virtual Assistant logo

Listen to the "Real Voice of Customer" with assist365

learn more
assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries for various use cases.

Read more about assist365 - AI-powered Virtual Assistant

Users also considered
Spechy logo

Omnichannel call center software

learn more
Spechy removes the hassle from communication needs, enhancing support and customer experience while improving productivity. It works with all the different major communication channels.

Read more about Spechy

Users also considered
NICE Nexidia logo

AI-enabled customer engagement analytics platform

learn more
NICE Nexidia is a customer engagement analytics platform designed to help businesses in financial services, healthcare, legal, IT and other industries monitor customer service activities, trends and performance across contact center sites, team members, and agents using artificial intelligence (AI)-enabled dashboards.

Read more about NICE Nexidia

Users also considered
TelTel logo

Call Center Management Software

learn more
TelTel is a cloud-based solution that helps to enhance call center efficiency and improve business KPIs for any business size. One-stop shop for call center management system and telecommunications services (VoIP, SIP Trunk, SMS).

Read more about TelTel

Users also considered
Conquer logo

Revenue Engagement & Sales Acceleration

learn more
Conquer is a revenue engagement and sales acceleration that empowers sales and service teams to be more effective at communicating with customers across email, voice, SMS, and social channels.

Read more about Conquer

Users also considered
OpenTouch Enterprise Cloud logo

Voice & unified communications for SMBs

learn more
A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses

Read more about OpenTouch Enterprise Cloud

Users also considered
Whisbi logo

The power of Live Engagement

learn more
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Read more about Whisbi

Users also considered
Peopleware logo

Brings work and demand into perfect balance.

learn more
Peopleware, an award-winning workforce management solution, provides advanced forecasting, scheduling, real-time management, and employee engagement tools. Peoplew is trusted globally by over 200,000 users in more than 30 countries to empower their people and optimize workforce efficiency every day.

Read more about Peopleware

Users also considered
23shout logo

The contact centre for modern business

learn more
23shout is a cloud-based phone system that doesn't require any installs and can be accessed from any device. It has powerful call scripting and automation features that lets users link into their existing tools and workflows. It has advanced analytics capabilities that give employees insights into their calling performance. Designed by marketers for marketers, it allows users to easily integrate with all your workflows and provides powerful analytics.

Read more about 23shout

Users also considered
SalesLens logo

Cloud-based data analysis platform

learn more
SalesLens is a cloud-based data analysis software that helps businesses analyze and monitor sales conversations on a unified platform. Key features include reporting/analytics, an activity dashboard, data visualization, performance tracking, and more.

Read more about SalesLens

Users also considered
SimboConnect logo

AI Phone Call BOT

learn more
SimboConnect is an advanced Intelligent Virtual Assistant & workflow automation solution. Serving as a Phone Call BOT, resolves all patient inquiries, enabling front desk to do more impactful tasks, while closing patient requests with zero hold times

Read more about SimboConnect

Users also considered
RingRx logo

HIPAA-compliant phone, fax, text, and video for healthcare

learn more
RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

Read more about RingRx

Users also considered
Cirrus Contact Center logo

AI-enabled solution for automating customer service

learn more
Cirrus provides an AI-powered platform to help businesses manage customer experience operations. It offers a unified contact center with omni-channel capabilities, a CRM, workforce optimization, and quality management processes. The platform integrates with numerous third-party apps through open APIs.

Read more about Cirrus Contact Center

Users also considered
Selmo logo

Powerful auto dialer software for call centers & businesses

learn more
Selmo is a call automation software for businesses, call centers, and contact centers, which covers most business processes, offers wide call center software functionality, and has one of the most effective predictive dialers on the market.

Read more about Selmo

Users also considered
StringeeX logo

Omnichannel contact center software

learn more
StringeeX is an omni-channel contact center software that helps businesses with ticket management, live chat, customer contact management, and Facebook fanpage management. Teams can maintain a centralized database of customer contact information, including contact, landing page, and events for personalized support.

Read more about StringeeX

Users also considered
TVox Omnichannel Contact Center logo

Contact center for managing customer care

learn more
TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

Read more about TVox Omnichannel Contact Center

Users also considered
Bonga Cloud logo

Call center software

learn more
Bonga Cloud is a call center software that helps businesses manage routing, agent performance monitoring, real-time analytics, task management, and more. The platform enables managers to gain insights into outbound and inbound calls, monitor active calls and track call disposition using a centralized dashboard.

Read more about Bonga Cloud

Users also considered
Web Callback logo

Callback solution designed to reduce site abandonment

learn more
Web Callback by Voxolib allows site visitors to establish real human contact, improving the experience for customers and prospects. Web Callback can reduce site abandonment by up to 25% and increase online sales. Site owners can easily export call data via CSV/XLSX or API.

Read more about Web Callback

Users also considered
Solgari logo

AI-powered customer engagement solution

learn more
Solgari enhances Microsoft Teams with AI-driven customer engagement solutions, empowering businesses to automate and optimize communication across channels.

Read more about Solgari

Users also considered
CCC.uno logo

Cloud-based call center software for debt collection

learn more
CCC.uno es reconocida como la solución definitiva de Contact Center as a Service (CCaaS) para centros de contacto como servicio.

Read more about CCC.uno

Users also considered
InfoCision logo

Web-based call center and internal communication software

learn more
InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts.

Read more about InfoCision

Users also considered