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Video Call Center Logo

Video Call Center

Your own branded, video call center in a matter of weeks

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Video Call Center Pricing, Features, Reviews and Alternatives

Video Call Center product overview

What is Video Call Center?

VideoCC has a fully browser-based simplified end-user interface and a feature rich operator UI with flexible layout, customer and transaction data, and the fully customizable workflow. The system comes with a fully browser-based end-user UI, branding and extensive customization, network outage management, video and voice recording, and built-in ready to use modules for contracting, riporting and AI.

Key benefits of using Video Call Center


- Simple, customer friendly UI
- Feature rich operator UI (flexible layout, customer and transaction data, dynamic scripts and the fully customizable workflow)
- Quick customization, easy branding
- Easy, browser-based access
- Rapid implementation (within 3-5 weeks)
- Simple integration with existing contact center framework, back-end and archiving systems.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Training options

Documentation
Live Online

Video Call Center features

Functionality

ic-pricetag

No reviews

Total features

19

3 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Chat/Messaging
Live Chat
Monitoring
Workflow Management
Call Transfer
Call Reporting

Functionality contenders

Video Call Center users reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

Video Call Center FAQs and common questions

Q. Who are the typical users of Video Call Center?

Video Call Center has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Video Call Center support?

Video Call Center supports the following languages:
English, Hungarian, Romanian


Q. Does Video Call Center offer an API?

No, Video Call Center does not have an API available.

Common Video Call Center comparisons

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