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Top Rated Customer Service Software with Ticket management - Page 12

Last updated: July 2026

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306 software options

Kreechat logo
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Unified inbox for messaging app customer support

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Kreechat connects your business to the platforms your customers actually use: WhatsApp, Telegram, Messenger, Viber.
With Kreechat, all messages land in a single, unified inbox, making it easy for your customer support team to manage communication efficiently and never miss an inquiry.

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SparrowDesk logo
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AI & Agentic Customer Support with Zoona AI

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SparrowDesk is an AI-first customer service platform that consolidates chat and email into a unified omnichannel inbox. It features AI Agents for auto-resolution, an AI Copilot for agent assistance, and robust tools like SLAs and macros to streamline support operations.

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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VeloxGuest logo
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Smart guest experience platform & hardware for modern hotels

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VeloxGuest combines premium smart stands with an intuitive B2B SaaS platform to streamline the guest experience, drive direct revenue, and automate communication. Built specifically for forward-thinking hotel groups looking to boost guest satisfaction and cut down on front-desk friction.

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Saysimple logo
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Dynamic Customer Engagement Platform

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We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

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Cobbai logo
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AI agents for customer service

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Cobbai delivers conversational AI agents that automate support, improve customer satisfaction, and enhance service experiences.

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Optiwe logo
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AI-Powered messaging platform for sales teams

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AI-Powered messaging platform for streamlining sales and automating customer service in any channel.

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TIKTING logo
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TIKTING® Help Desk & Change Management System

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SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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Buzzmonitor logo
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AI-powered all-in-one solution for social media & CX!

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Buzzmonitor is an all-in-one platform for brands to optimize their digital presence with AI-driven insights. It combines social media monitoring, multichannel customer service, analytics with real-time reports, dashboards, post scheduling, and advanced data analysis.

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Capta logo
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AI-powered intake workflow automation platform

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Capta is a business process automation platform that transforms requests from WhatsApp, email, and web forms into automated workflows. The software features AI-powered data extraction from documents and messages, no-code workflow design, and real-time analytics dashboards. It centralizes multi-channel communications, integrates with existing ERP and CRM systems, and provides complete interaction traceability for client, supplier, and employee management.

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Visiativ Customer Service logo
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Customer service software

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Visiativ Customer Service is a web-based software designed to help businesses with real-time interactions across channels, through live chat, email, and phone support. Administrators can gain insights into customer satisfaction levels to identify areas for improvement and optimize customer support strategy.

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ConSol CM/Ticketing logo
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Software to help businesses receive and process inquiries

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Say Goodbye to excel lists and email chaos. ConSol CM/Ticketing is used to efficiently manage and process requests of all kinds.

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ThinkOwl logo
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A complete AI solution for all your customer support needs.

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Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

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KDesk logo
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Support workspace for teams and customers

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KDesk is a lightweight service desk and ticketing platform that helps teams manage requests, organize work, and track jobs in one place. It’s built for speed, simplicity, and real-world workflows without the complexity of enterprise tools.

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STEPS logo
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Cloud-based ERP solution for service businesses.

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Designed for businesses in consulting, managed services, manufacturing, and other industries, STEPS is an enterprise resource planning (ERP) solution that helps manage contracts, finances, customer data, and more. The platform provides an intelligent solution for routine proposals and streamlines the creation of service offerings. It also helps create, customize, and calculate service offerings, ensuring accurate and comprehensive documentation.

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Manhattan Active Omni logo
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Omnichannel Retail Software

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Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

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OMQ logo
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Customizable, AI-powered customer service

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OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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Laivly logo
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Conversational AI platform for Contact Centers

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Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

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Kundo logo
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Customer service management system

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Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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Wandle logo
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Human Services Software

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Wandle is an application dedicated to the management of personal services. With the support of our team and an available interface, you will be able to manage your customers from their creation until their payment. The application also allows you to calculate intermissions, record schedules and validate hours.

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KIX logo
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Cloud-based ITSM software

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KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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ClearFeed logo
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Conversational Support Platform for Slack-first Teams.

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ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Verascape logo
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Customer service and order tracking solution for businesses

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Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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Hay logo
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AI customer support automation platform

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Hay.chat is source-available AI customer service software that resolves queries end-to-end. It connects to your e-commerce platform, CRM, and payment provider to complete real actions inside the conversation, across WhatsApp, email, Instagram, and web chat.

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Office24by7 logo
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All-in-One Office Automation Solutions

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Office24by7 Customer Service software helps support teams manage inquiries, track interactions, and resolve issues faster using built-in telephony, omnichannel messaging, and automation. It improves coordination, service consistency, and overall customer experience.

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