App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Customer Service Software for Windows - Page 4

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

249 software options

Sponsored

Personalize your search

Any industry

Any business size

Tracker logo
4.4
(66)

Customer Service and Support Management Software

learn more
PhaseWare's Tracker will help you manage, monitor, and measure critical customer service interactions; enabling you to quickly resolve pressing customer issues.

Read more about Tracker

Users also considered
Froged logo
4.5
(56)

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Freshchat logo
4.1
(109)

Live Chat software for modern messaging

learn more
Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

Read more about Freshchat

Users also considered
Shape logo
4.8
(41)

Cloud-based CRM, sales & marketing automation software

learn more
Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

Read more about Shape

Users also considered
Ameyo logo
4.1
(96)

All-in-one Contact Center Software

learn more
An all-in-one customer interaction suite powering over a billion interactions worldwide

Read more about Ameyo

Users also considered
WalkMe logo
4.4
(62)

Transform the User Experience

learn more
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

Read more about WalkMe

Users also considered
FocalScope logo
5.0
(28)

Call center management software

learn more
FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface.

Read more about FocalScope

Users also considered
Vonage Contact Center logo
4.3
(67)

Cloud Contact Center & Inside Sales Software for Salesforce

learn more
Provide better customer service with cloud contact center software that is completely integrated with Salesforce®.

Read more about Vonage Contact Center

Users also considered
AzureDesk logo
4.5
(50)

Help desk software for SMBs

learn more
AzureDesk - Only helpdesk software with 5$ per agent with all the "must
have" features of enterprise class systems offered to all businesses at
minimal cost.

Read more about AzureDesk

Users also considered
ThriveDesk logo
4.7
(37)

Customer experience software for small businesses

learn more
ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

Read more about ThriveDesk

Users also considered
NABD System logo
4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

learn more
Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.

Read more about NABD System

Users also considered
INSIDE logo
4.6
(41)

Cloud-based visual AI-powered customer engagement solutions.

learn more
Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

Read more about INSIDE

Users also considered
Sharpen logo
4.4
(48)

Happy Agents. Happy Customers.

learn more
Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

Read more about Sharpen

Users also considered
Smith.ai logo
4.8
(30)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

learn more
North America-based live chat agents respond 24/7 to sales and service inquiries in English and Spanish. We capture, screen, and convert new leads, and assist clients. We offer the superior experience of an in-house receptionist, not a cheap offshore "live chat" vendor that feels like a call center.

Read more about Smith.ai

Users also considered
EcholoN logo
4.7
(35)

Helpdesk software for managing customer service processes

learn more
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

Read more about EcholoN

Users also considered
Vision Helpdesk logo
4.7
(34)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

learn more
PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more

Read more about Vision Helpdesk

Users also considered
Scorebuddy logo
4.5
(43)

All-in-One Quality Management Platform for Contact Centers

learn more
Scale your customer service organization with AI text analytics to uncover most common reasons customers are contacting you. Examine 100% of support tickets and categorize them for deeper analysis into how agents are meeting the needs of the customer. Assign courses to fill knowledge gaps.

Read more about Scorebuddy

Users also considered
Efficy CRM logo
4.0
(90)

Pay-less for more. Europe's most flexible CRM

learn more
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

Users also considered
Deskpro logo
4.6
(37)

Customer service software you can depend on

learn more
Customer service software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

Read more about Deskpro

Users also considered
ilos logo
4.8
(29)

Video's Most Interactive Platform

learn more
VidGrid is an interactive video management software designed to help businesses record videos and improve participants' engagement through in-video questions, surveys, polls, and call-to-action. Administrators can monitor users' behavior and organize captured videos in multiple folders.

Read more about ilos

Users also considered
UseResponse logo
4.6
(36)

All-in-one Customer Support and Feedback Suite

learn more
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

Read more about UseResponse

Users also considered
HelpSpace logo
4.8
(28)

Customer Support Software for SMBs

learn more
HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

Read more about HelpSpace

Users also considered
3CLogic logo
4.3
(49)

Cloud Call Center Solutions

learn more
With 3CLogic's full suite of contact center and voice-enabled features, easily manage your voice channel with its advanced IVR, CTI, ACD, speech analytics, and CRM integration capabilities, designed to improve the quality of service to end-customers while improving agent efficiency.

Read more about 3CLogic

Users also considered
Sinch Engage logo
4.4
(44)

Every relationship starts with a conversation

learn more
Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service.

Read more about Sinch Engage

Users also considered
C-Desk logo
4.7
(27)

Cloud-based help desk software for customer support teams

learn more
C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

Read more about C-Desk

Users also considered