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Top Rated Customer Service Software with Open source - Page 20

Last updated: October 2026

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530 software options

ConfirmKit logo
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User research platform for teams and product people

ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product

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Attende logo
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Visiativ Customer Service logo
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Customer service software

Visiativ Customer Service is a web-based software designed to help businesses with real-time interactions across channels, through live chat, email, and phone support. Administrators can gain insights into customer satisfaction levels to identify areas for improvement and optimize customer support strategy.

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Loquent logo
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ConSol CM/Ticketing logo
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Software to help businesses receive and process inquiries

Say Goodbye to excel lists and email chaos. ConSol CM/Ticketing is used to efficiently manage and process requests of all kinds.

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ThinkOwl logo
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A complete AI solution for all your customer support needs.

Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

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CSAT.AI logo
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A Customer Service QA and CX Platform Built for Today!

CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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KDesk logo
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Support workspace for teams and customers

KDesk is a lightweight service desk and ticketing platform that helps teams manage requests, organize work, and track jobs in one place. It’s built for speed, simplicity, and real-world workflows without the complexity of enterprise tools.

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STEPS logo
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Cloud-based ERP solution for service businesses.

Designed for businesses in consulting, managed services, manufacturing, and other industries, STEPS is an enterprise resource planning (ERP) solution that helps manage contracts, finances, customer data, and more. The platform provides an intelligent solution for routine proposals and streamlines the creation of service offerings. It also helps create, customize, and calculate service offerings, ensuring accurate and comprehensive documentation.

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tbXMS logo
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Unified network management and automation platform

tbXMS is an enterprise grade network monitoring and network management platform. The goal is to be a truly distributed, scalable management application platform for all aspects of the FCAPS network management model.

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Ovellan logo
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AI chatbot for customer service and sales

Ovellan is an AI chatbot platform designed for local businesses and webshops that answers customer questions, books appointments, and captures leads. The software trains on custom business content and operates across multiple channels including website widgets, WhatsApp, Messenger, and Instagram. It features live order tracking, appointment scheduling, lead qualification, and a shared inbox that consolidates conversations from all channels for team collaboration.

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Vocalcom logo
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Customer Service Solution

Cloud-based contact center solution that provides a unified platform for managing all your customer communications in one place: phone, email, text messages and social media.

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Udesk logo
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AI-Powered Omnichannel Customer Service Software

Udesk is an AI-powered customer service solution that combines omnichannel support, AI agents, and automation to improve customer experience and service efficiency.

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Finpace logo
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Returngoods logo
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SNDesk logo
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OMQ logo
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Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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C-Desk logo

Cloud-based help desk software for customer support teams

C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

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Laivly logo
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Conversational AI platform for Contact Centers

Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

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BotNira logo
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Kundo logo
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Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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Lokulus logo
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Your AI workflow automation partner

Lokulus' AI-driven workflow automation platform delivers cost effective and personalised customer experiences. The workflows intelligently manage, prioritise and respond to endless customer queries. If it can’t be resolved through automation, it will escalate to the right person.

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Wandle logo
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Human Services Software

Wandle is an application dedicated to the management of personal services. With the support of our team and an available interface, you will be able to manage your customers from their creation until their payment. The application also allows you to calculate intermissions, record schedules and validate hours.

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KIX logo
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Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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Chatsac logo
(0)

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