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Open Source Customer Service Software

Customer Service software covers any tool designed to help organizations manage multi-channel inbound and outbound communications, including phone, live chat, and email, and resolve customer issues. Typical features include call routing, ticketing, and analytics.

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Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

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Open Source
● Free - up to 3 users, forever! ● Standard - $14/agent/month ● Professional - $23/agent/month ● Enterprise - $40/agent/month

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Userlike

4.6
(630)

Live chat and customer messaging for businesses of all sizes

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Open Source
Start with our free trial, no credit card required. Then decide whether to go with our free product or one of our premium plans.

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WalkMe

4.5
(53)

Transform the User Experience

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Open Source
Contact WalkMe for pricing details.

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eKMS

4.2
(12)

Internal & external knowledge base and forum management

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Open Source
SmartSupport offers several packages - Basic, Pro, and Enterprise - starting at $199.

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ProProfs Survey Maker

5.0
(5)

Survey & Feedback Software to Collect Customer Insights

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Open Source
Basic $ 7.00/m Professional $ 19.00/m Business(Most used) $69.00/m Enterprise $199/m

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GestSup

4.5
(2)

French-language support management software

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Open Source
Web demo available.

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ProProfs Poll Maker

(0)

Build and Test Knowledge

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10+ YEARS RECOMMENDING SOFTWARE

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