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Customer Service
Open source

Top Rated Customer Service Software with Open source - Page 19

Last updated: October 2026

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530 software options

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INEXSO ERM

(0)

AgentHub

(0)

Live on-screen guidance software

Vistio is a cloud-based live on-screen guidance software, which helps organizations across the insurance, government, or utilities sector manage customer interactions and control the performance of contact centers.

Onepilot

(0)

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

SOGEDES.X

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Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

KalTalk

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Sela

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Shared inbox and AI for customer service teams

Sela helps support teams manage customer conversations across messaging, web chat, email, and voice. Assign requests, share internal notes, automate follow-ups, and use an optional AI assistant with human handoff. Arabic and English interfaces keep teams working in their preferred language.

Loxia AI

(0)

SparrowDesk

(0)

AI & Agentic Customer Support with Zoona AI

SparrowDesk is an AI-first customer service platform that consolidates chat and email into a unified omnichannel inbox. It features AI Agents for auto-resolution, an AI Copilot for agent assistance, and robust tools like SLAs and macros to streamline support operations.

ResolveAI

(0)

ChatGPT powered chatbots for your business!

ResolveAI is a SaaS that offers chatbot services driven by ChatGPT to other companies. Our chatbots can comprehend client requests and questions and offer prompt, precise responses.

UMNION

(0)

Sirius

(0)

AI for smarter customer engagement and support

Sirius is a Conversational AI platform that delivers real-time support through natural language. The solution helps reduce repetitive inquiries, improve customer experience and minimize operational time with automated self-serve chatbots and smart virtual agents.

Sheptric

(0)

Lexii

(0)

Cloud-based AI inbox & web agent for SMB support

Cloud-based AI customer service platform for SMBs that drafts email replies directly within Microsoft 365 or Google Workspace.

Saysimple

(0)

Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

Cobbai

(0)

AI agents for customer service

Cobbai delivers conversational AI agents that automate support, improve customer satisfaction, and enhance service experiences.

Onlim

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Conversational AI and live chat platform

Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.

Roundesk

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Telecom and customer relationship software provider

Roundesk is your partner value generator who accompanies you in your projects of business telecommunications and customer relationship management (CRM), from the thought to the implementation and beyond.

CallVU

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Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

Optiwe

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AI-Powered messaging platform for sales teams

AI-Powered messaging platform for streamlining sales and automating customer service in any channel.

TIKTING

(0)

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

Buzzmonitor

(0)

AI-powered all-in-one solution for social media & CX!

Buzzmonitor is an all-in-one platform for brands to optimize their digital presence with AI-driven insights. It combines social media monitoring, multichannel customer service, analytics with real-time reports, dashboards, post scheduling, and advanced data analysis.

Yuma

(0)

Zinergy

(0)

Capta

(0)

AI-powered intake workflow automation platform

Capta is a business process automation platform that transforms requests from WhatsApp, email, and web forms into automated workflows. The software features AI-powered data extraction from documents and messages, no-code workflow design, and real-time analytics dashboards. It centralizes multi-channel communications, integrates with existing ERP and CRM systems, and provides complete interaction traceability for client, supplier, and employee management.