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Top Rated Customer Support Software with Web based - Page 14

Last updated: November 2026

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373 software options

Jotform AI Agents logo
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Cloud-based AI agents for customer service automation

Jotform AI Agents is a cloud-based, no-code platform for building and deploying conversational AI agents across web, phone, and social.

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Vensor AI logo
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Cloud-based AI agent platform for SMBs and enterprises

Cloud-based platform for building, deploying, and managing AI agents and automated workflows for mid-size to enterprise businesses.

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CSAT.AI logo
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A Customer Service QA and CX Platform Built for Today!

CSAT.AI is a CX platform that train agents, reviews interactions and digs deep into your CX – Automated with AI. The system provides a higher first contact resolution rate, increases CSAT scores, and reduce QA and agent training costs.

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Decagon logo
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Cloud-based conversational AI for enterprise CX

Decagon is a cloud-based conversational AI platform deploying chat, voice, and email agents for enterprise and mid-market CX teams.

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Evaline logo
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AI-powered chatbot for smarter customer support

Evalaine is an AI-powered conversational platform that helps businesses automate customer support, engage website visitors, and capture leads in real time. With smart chatbots, real-time analytics, and seamless integrations, Evalaine improves response times and enhances customer experience.

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Webio logo
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Conversational AI tool for handling customer engagement

Webio specialises in conversational AI for customer engagement, automated debt collection, payments and self-service via multichannel messaging.

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Brand2Chat logo
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Cloud-based WhatsApp CRM for SMBs & enterprises

Brand2Chat is a cloud-based WhatsApp Business API platform for SMBs and enterprises to manage multi-agent inboxes, automate chatbots.

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Calldock logo
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Instantly call website visitors with AI voice agents

Calldock transforms the way businesses connect with website visitors through AI-based voice agents that deliver immediate callback conversations. Calldock enables teams to create real-time voice connections precisely when visitor interest peaks.

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Agent IQ logo
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AI relationship banking platform for banks & unions

Cloud-based AI relationship banking platform for banks and credit unions, combining NLP self-service and live agent escalation.

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eGain Suite logo
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Cloud platform provider for customer engagement automation

eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

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OMQ logo
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Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

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Dialpad Support logo
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The Agentic AI contact center built to resolve.

Dialpad Contact Center is an Agentic AI contact center that unifies voice, digital, and human agents in one platform. AI reasons through issues and resolves up to 80% autonomously, with intelligence governed by Dialpad's Guardian layer and validated through the Proving Ground.

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NESecurity logo
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Cloud-based security management platform

NESecurity is a security management platform offering monitoring, threat detection, and compliance tools for businesses seeking.

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ASAPP logo
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Agile communication management system to assist field teams

ASAPP is a communication system that works as a distribution channel type for company information. The tool facilitates access to data that matters the most when field teams are attending sales interactions through the organization of contents in files.

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Laivly logo
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Conversational AI platform for Contact Centers

Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

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Kundo logo
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Customer service management system

Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

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DRUID logo
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Enhance user experience with DRUID conversational AI

DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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Floatbot logo
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AI Agent Platform for Enterprises and Contact Center

Floatbot is a cloud-based conversational AI platform helping insurance carriers and fintechs enhance digital sales, automate inbound and outbound calls, and streamline customer support processes.

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Southern Voices Answering Service logo
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Cloud-based live answering service for SMBs

Cloud-based live agent call center for SMBs and healthcare, offering message taking, appointment scheduling, and continuous live.

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WellbeingSolutions logo
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Cloud workplace wellbeing platform for NZ & AU orgs

Cloud-based, app-free workplace wellbeing platform delivering SMS check-ins, psychosocial risk assessments, and anonymous reporting.

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ClearFeed logo
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Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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Messagio logo
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AI-powered unified customer messaging platform

Messagio is a unified messaging platform consolidating communication across ten channels, including live chat, WhatsApp, Telegram, Facebook Messenger, Instagram, email, Viber, and voice AI, into one dashboard. Its AI assistant, Melina, classifies messages by intent, detects sentiment, and provides automated responses. Features include smart routing, e-commerce integrations for Magento and WooCommerce, and team collaboration tools with role-based access.

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Bedel logo
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Maintenance and front desk on your WhatsApp, with AI

WhatsApp AI assistant: answers routine questions and sends every fault to whoever fixes it, with each step timed.

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Kav logo
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Answers from your own systems, not from a FAQ

Customer-facing AI assistant that reads real answers from your own business systems, with no code and human hand-off.

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Verascape logo
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Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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