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Top Rated Customer Support Software with Web based - Page 15

Last updated: November 2026

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373 software options

Hay logo
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AI customer support automation platform

Hay.chat is source-available AI support automation that resolves tickets by executing real actions across your e-commerce and helpdesk tools. It processes refunds, tracks orders, updates addresses, and resets passwords inside the conversation without needing escalation.

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OneTone.ai logo
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AI tool for customer support and QA management

OneTone.ai replaces manual supervision (reviewing, improving, feed-back…) of customer support agents with an automated AI solution.

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Chat360 logo
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Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Assembled AI logo

Cloud-based support ops platform for mid-market

Assembled AI is a customer support platform that combines autonomous AI agents for voice, chat, and email with real-time Copilot assistance for human agents. It integrates with leading help desk and CRM systems to automate workflows, reduce handle time, and scale support operations.

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Misterio logo
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AI agent for customer support and sales

Misterio is an AI agent for customer support and sales. It answers customers 24/7 in 75 languages inside your current helpdesk.

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Agent360 logo
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AI receptionist for calls & customer support

Agent360 is an AI-powered customer support platform that provides virtual receptionist services and handles business calls around the clock. The software includes features such as appointment booking, call transfers, live chat support, ticketing, voice support, and a knowledge base. It offers omnichannel capabilities and integrates with CRM systems, email, and messaging platforms through APIs and webhooks.

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Heyloha logo
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AI receptionist and chatbot for phone, chat and WhatsApp

24/7 AI receptionist for phone, website chat and WhatsApp. Answers questions, books appointments, transfers calls. From €149/month.

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Supsis AI logo
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Cloud-based multichannel CRM & AI support platform

Supsis AI is a cloud-based platform consolidating 22 communication channels, AI chatbots, voice agents, live chat, CRM, and no-code.

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Call Agent AI logo
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Call center management solution

Call Agent AI is an AI-based virtual receptionist that helps small and service-based businesses manage incoming calls. Designed for salon, law firm, dental practice, or home repair service, AI agents answer calls full-time, speak naturally, and handle tasks, such as qualifying leads, answering FAQs, and booking appointments.

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HelpLane logo
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AI powered unified customer support platform

HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

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HGS Agent X logo
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Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

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Chatiex AI logo
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AI chatbot & ticketing platform for support

Chatiex is an AI-powered customer support platform that combines chatbot functionality, ticketing systems, and email management in a unified interface. The software allows businesses to train AI chatbots using various data sources including PDFs, videos, images, and website content without coding requirements. It integrates with platforms such as Shopify, WordPress, Wix, and Webflow, and includes features like human chat intervention, customizable branding, and multi-language support.

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Ringly logo
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AI phone support for Shopify brands

Ringly.io is AI phone support for Shopify brands. Seth, the AI agent, answers every call 24/7 and resolves it on the call: order status, returns, subscriptions, product questions. $99/mo for 50 conversations, never per minute.

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ZapCont logo
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WhatsApp accounting service for solo MEI in Brazil

WhatsApp-based accounting assistant for solo MEI entrepreneurs in Brazil, handling tax filings and expense tracking via chat.

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Flip CX logo
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Cost-saving automation for inbound calls

Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

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Ayudo logo
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AI powered customer support automation platform

AI-powered customer support platform that automates L0 queries, escalates issues to L1/L2 with full context, and manages customer conversations across chat, email, messaging, and voice.

Read more about Ayudo

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Creative Desk logo
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IT support ticket management solution

Creative Desk is a help desk management software that enables customers to submit issues as tickets through web or mobile applications. The software allows departments within organizations to resolve tickets and respond to queries, with notifications delivered via email. It features automated ticketing processes and data control capabilities designed to support end-user clients, help desk staff, and management teams.

Read more about Creative Desk

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BOTNATION AI logo
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Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

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Mella logo
(0)

Mella: software solution for businesses

Mella is a software solution designed to support business operations with core management features across key functional areas.

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Namiru AI logo
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Cloud-based AI chat widget for SMB websites

Cloud-based AI chat widget for SMBs that auto-crawls a website URL to handle customer support, lead capture, and appointment booking.

Read more about Namiru AI

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etrack1 logo
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For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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ConSol CM/AI Assist logo
(0)

ChatGPT integration, boosting customer service & support

Harnessing AI capabilities to optimize workflows and boost efficiency in customer service and support operations.

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Level AI logo
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Cloud-based contact center AI platform for enterprise

Cloud-based enterprise contact center platform offering full interaction scoring, AI voice agents, and real-time agent assistance.

Read more about Level AI

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