Online Customer Support Software & Helpdesk Solution
Desk.com is the all-in-one support app that keeps customers happy. Respond to customers on multiple channels and offer self-service support quickly. Desk.com has the best integration with Salesforce which means that your sales and service teams are always in sync. read more Start in a matter of hours; then, watch Desk.com grow with you. Providing fast, awesome customer service has never been easier!
The Qualtrics Insight Platform lets you quickly build and distribute advanced online surveys. No survey platform delivers faster or richer data, or gives you greater control. With Qualtrics you can build surveys, send them, and roll out organization-wide results the same week. read more
Review marketing and monitoring platform, white-labeled for agencies and SEOs
Grade.us is a review marketing platform with a growing suite of tools to: (1) convert happy customers into reviewers ("review-gen"); (2) recover disgruntled customers and pre-empt negative reviews; (3) monitor customer reviews across scores of third-party review sites in real-time; and (4) capture and amplify the business's positive reviews to reach… read more a broader audience.
Grade.us is best suited to marketers and agencies who want an easy and flexible toolset to implement review marketing on their own terms, under their own brand, either as a standalone offering or within a larger product suite. With its growing reporting and analytics capability, Grade.us has quickly become *the* solution for creating and optimizing reputation and review marketing campaigns across a wide range of industries.
HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. read more Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business.
- Supports email, voice, chat, social media and mobile channels
- Works on your iOS, Android and Windows mobile devices
- Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM
- Social media integration with Facebook
- Over 35 languages supported
- Pricing starts at $29/mo/agent
- 30-day Free Trial
CRM apps are easy. There are dozens of choices. Getting your web-based CRM application to incorporate your unique upstream and downstream processes is the challenge. You can pay exorbitant fees to a Salesforce developer for a clunky configuration that meets half of your needs. read more Or you can choose a provider that will deliver a custom data model that scales your business and automates all the processes that makes your business special.