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Review Management Software with Chat/Messaging (2026) - Page 3

Last updated: March 2026

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77 software options

Oracle Service logo

Web, Social & Contact Center

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Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

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Local Siren logo

Review generation and reputation management software

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Local Siren is a reputation management software that helps businesses generate, monitor, and regulate customers’ reviews to enhance brand visibility across the web. Managers can view clients’ feedback across various social media platforms and respond to specific reviews according to requirements.

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iCONECT logo

Electronic discovery and document management platform

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iCONECT is an award-winning eDiscovery review platform. Packed with new features including CAL, built-in processing, multi-media handling and auto-identification/redaction of PII, the platform looks to meet and exceed industry demands as firms look over the horizon toward new technology

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Charlie logo

Build trust with video testimonials

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YourCharlie is an all-in-1 online software that helps you to improve your reputation:
- invite your customers to testify
- Collect their answers on video
- Broadcast the interview directly on your site in 1 click

Showcase your success with videos of your satisfied customers.

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Rating Captain logo

Elevate Your Digital Presence

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Rating Captain arms you with the dual force of feedback and visibility tools, ensuring your business thrive both online and within the community.

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REVIEWS.io logo

Online review collection for companies and their products

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Reviews.io is a review collection tool for companies to collect merchant (company) & product reviews from genuine customers, then share these on Google

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Bluepulse logo

Social feedback software

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Give your students a voice in the learning process, and leverage Blue all-in-one evaluations platform for surveys and course evaluations.

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Yonder logo

Cloud-based review management tool for travel businesses.

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Yonder is a cloud-based review management platform designed for tourism businesses seeking to enhance customer engagement and streamline operations. The system features an AI-powered chatbot that addresses ninety-five percent of customer inquiries instantly on websites and through Messenger, functioning continuously to capture bookings even during non-business hours. This tourism-specific chatbot integrates seamlessly with reservation systems, allowing businesses to import product descriptions.

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Rannkly logo

Improve brand reputation

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Rannkly is an online reputation management tool that helps businesses shape, redefine, and improve their brand’s reputation

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RaveCapture logo

#1 Ecommerce app to share real life customer experiences

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RaveCapture is a review and UGC platform that helps businesses collect, manage, and showcase customer feedback. Automate email review requests, gain deep insights with AI-driven analysis, and customize your review flows with API integrations.

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Opiniion logo

Enhancing resident joy with real-time insights

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Opiniion is a resident satisfaction software that helps property owners and operators to measure and manage the resident experience from initial tours to move-outs.

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Reputation Studio logo

Reputation management tool to monitor and analyze reviews

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Reputation Studio is a review management platform designed to help businesses generate, respond to, monitor, and analyze customer reviews across multiple channels such as marketplaces, websites, social media, and more. Agents can utilize customizable templates to respond to clients' queries.

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Kudoz logo

Cloud-based review management software

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Kudoz is a review management platform that helps businesses collect and manage customer reviews across multiple sites including Google, Facebook, and Yelp. The system offers features for review generation, referral program management, customer winback campaigns, and two-way messaging capabilities. Businesses can monitor review performance and respond to feedback through a centralized dashboard.

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TrustAnalytica logo

Unified Messaging Platform to Power your Business!

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Trust Analytica is an all-in-one Experience Marketing platform for any type of businesses.
Reach your customers wherever they are.
Gain reviews, collect payments, communicate with customers, and capture leads—all from a single dashboard

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UserEcho logo

Interactive customer support & feedback community

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UserEcho provides an interactive platform through which businesses can engage with customers to provide support, capture ideas, gain feedback & improve services

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ProdCamp logo

User feedback platform for SaaS products

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ProdCamp is a user feedback management platform to help businesses build features that customers actually need and convert feedback into revenue.

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Feefo logo

Harness the power of verified reviews.

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Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

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Pluspoint logo

Online reputation management platform

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Pluspoint transforms online reputation and customer experience into your greatest asset. Be the top choice, not an option.

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SpotOn logo

Reputation management software for the hospitality industry

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SpotOn enables hospitality businesses to request and manage review from customers. The platform advancingly operates on existing networks and gathers valuable insights to improve guest relationships. Entrepreneurs can connect with customers and receive more positive reviews.

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Surefire Local logo

Cloud-based local marketing platform for small businesses

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We provide an all-in-one marketing platform for small businesses helping them attract customers, grow profits, and maximize efficiency.

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Akio.CX logo
(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Connect the Doc logo
(0)

Make your practice more profitable.

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Connect the Doc helps practices increase new patient leads with a blended approach to reputation management and digital marketing.

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Optiimus logo
(0)

Cloud-based online reputation and review management software

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Optiimus is a cloud-based online reputation and review management software designed for healthcare practices, including doctors, dentists, and other providers that helps collect patient reviews automatically and manage their online presence.

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Visihero logo
(0)

Boost reputation with AI-driven reviews

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Effortless Review Management – Generate, Monitor & Grow Your Reputation
Manage All Your Reviews in One Place
Streamline your online reputation with our all-in-one review management platform. Collect new reviews, respond instantly, and display positive feedback—no technical skills required!

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Manuscript Manager logo
(0)

Review management platform for academic publishers

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Manuscript Manager is a fully-featured, comprehensive peer review tool for academic publishers that offers a manuscript submission system and a peer review software solution.

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