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Top Rated Review Management Software with Negative feedback management - Page 7

Last updated: May 2026

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191 software options

Online Surveys logo

Instant customer feedback with online surveys and polls

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Use various colours and fonts to create customizable white labeled online surveys or polls to receive instant and valuable feedback from customers. Extra features include customizable greetings and closing pages, along with help in structuring and ordering questions.

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Trustpilot logo

Customer review management platform for online businesses

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A customer review management tool that brings businesses and consumers together through reviews.

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Vendasta logo

AI platform scaling agency client acquisition

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Vendasta is an end-to-end platform for local experts who market, sell, bill, fulfill, and deliver digital solutions to small and medium businesses.

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Verified Reviews logo

Review management software with rich snippets

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Verified Reviews is a web-based customer review management software designed to help eCommerce businesses and retailers control the visibility of brands and optimize conversion rates by collecting, moderating, and publishing authentic reviews from consumers. It lets teams enhance online reputation and image, improve SEA and SEO performance, and retain and re-engage customers.

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UserVoice logo

Build better products with intelligent product feedback

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UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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pulseM logo

Reputation management tool for home service businesses.

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pulseM offers home service companies a powerful platform to automate review generation, enhance their online reputation, and elevate the overall customer experience.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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SmartCustomer logo

Reviews collection, management, and publishing platform

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The customer reviews platform where millions of buyers and businesses worldwide come together.

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Yext logo

Cloud-based digital presence platform

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Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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Podium logo

AI-enabled lead management and conversion platform

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Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads.

Automatically send every customer a review request at the exact right moment, so they can leave you a review in 20 seconds. Then, reply to every lead with AI.

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Thryv logo

AI-powered software built for small business growth.

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Thryv helps small businesses manage CRM, marketing, scheduling, payments, and customer communication from one AI-powered platform designed to automate workflows, improve efficiency, and drive business growth.

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SpotOn logo

Restaurant POS for payment processing

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SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

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GoSite logo

Online Storefront for service-orientated businesses

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GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

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Surefire Local logo

Cloud-based local marketing platform for small businesses

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We provide an all-in-one marketing platform for small businesses helping them attract customers, grow profits, and maximize efficiency.

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Bella Booking logo

Business management for beauty, wellness & practitioners

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Bella Booking is all-in-one business management software for salons, spas, skin clinics, wellness businesses, and health practitioners. Scheduling, online booking, payments, two-way SMS, digital forms, memberships, packages, AI insights, and 20+ reports. Australian-made, zero commission.

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Optiimus logo

Cloud-based online reputation and review management software

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Optiimus is a cloud-based online reputation and review management software designed for healthcare practices, including doctors, dentists, and other providers that helps collect patient reviews automatically and manage their online presence.

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Trustify logo

Collect and showcase trusted customer feedback

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Trustify is a GDPR-compliant customer review and survey platform designed to help businesses collect, manage, and showcase authentic feedback—via text, photo, or video. Secure, EU-hosted, and scalable, it’s ideal for building trust and driving conversions.

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Blackninja Feedback logo

Guest feedback management software

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Blackninja Feedback is a cloud-based tool that automates collecting guest feedback from various channels.

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SimpleFeedback logo

Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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Opinas logo

AI-powered Google review management platform

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OPINAS is a Google review management tool helping businesses track, respond to, and optimize their online reputation. It features an AI response generator for personalized replies, customizable QR codes for feedback, and a private form to address negative experiences before public reviews. OPINAS also provides competitor tracking, employee analytics, profile protection alerts, and review analysis to identify customer sentiment patterns.

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Wooflo Pro logo

Cloud-based review management software

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Wooflo Pro is a cloud-based review management software that offers a user-friendly interface that allows users to easily create and customize their business's website without any coding knowledge. Users can quickly set up their website by choosing from a variety of pre-designed templates and easily import them with just one click.

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Feedback Company logo

Customer reviews platform

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Feedback Company is a multiplatform solution for customer reviews that enables businesses to collect merchant and product reviews from customers or clients to help them increase their conversion rates and SEO rankings, as well as lower their bounce rates and generate better revenue

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Reputic logo

Reputation management platform

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Reputic centralizes reviews from Google, Trustpilot, and more. With AI-powered insights and smart reply suggestions, businesses can protect their reputation, respond faster, and turn feedback into growth.

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Revyoo logo

Reputation and review management solution

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Revyoo is a leading review management platform that helps businesses manage customer reviews and brand mentions across the market leading review platforms.

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Akio.CX logo

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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