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Top Rated Review Management Software with Negative feedback management - Page 2

Last updated: May 2026

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191 software options

eShoppingAdvisor logo

Review management tool for small and midsize businesses

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eShoppingAdvisor is cloud-based review management software that helps small and midsize eCommerce businesses automatically collect and analyze reviews, manage customer relationship, and optimize online credibility.

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GiveMe5.ai logo

Reputation management software for handling customer reviews

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AI-powered reviews, listings & local rankings for Clover merchants. Get more 5-star reviews, optimize your Google Business Profile, and outrank competitors — all on autopilot. Free plan available.

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SocialClimb logo

Automated growth platform for medical practices

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SocialClimb's platform helps doctors, medical practices, and hospital service lines grow their business by taking charge of their online presence, sending ads targeted to the right patients, and measuring marketing campaign patient acquisition costs.

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Rize Reviews logo

Reputation management software

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Rize Reviews is a reputation management software designed to help small businesses, as well as legal & medical industries, monitor customer satisfaction, collect feedback, & generate online reviews with custom brand messaging, automated emails, instant notifications, reporting, & more

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Influitive logo

Customer-Powered Growth

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The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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Djubo logo

360° integrated hotel management software suite

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DJUBO is a mobile hotel management solution offering tools for sales, distribution, marketing, operations and intelligence on a single platform. The integrated software suite includes an integrated PMS, CRS, channel manager, reputation & review management, price intelligence, revenue manager & more

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Retently logo

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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Reputation logo

Reputation management solution

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Reputation automatically populates a centralized dashboard that organizes and analyzes reviews, allowing businesses to manage feedback efficiently. This ensures timely responses and actions that address customer needs and enhance their overall experience.

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Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

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4 engaging ways to get feedback, rolled up in any way you like. Email signature surveys, single send 1-click surveys and more. Weave into any emails you send to customers.

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Opinew logo

AI-Powered review management system for Shopify

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Opinew boosts your Shopify store with reviews rich in UGC. The system allows businesses to send emails, SMS messages, and printed review invitations as well as the ability to import reviews in bulk from Amazon, AliExpress, and eBay. Easily customize widgets and emails to fit your branding while using the advanced analytics dashboard to take better decisions based on your customers' behaviors

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Webbosaurus Review Monitoring logo

Review Monitoring & Management tool

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Webbosaurus Review Monitoring program is designed to streamline the management of customer ratings and reviews for online businesses. The application enables companies to automate monitoring processes, as well as improve reputation and product performance by leveraging several platforms.

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Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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Usersnap logo

Usersnap helps software companies to collect user feedback

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Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.

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ReviewFlowz logo

Reputation and review management software

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Review management tool designed to help businesses automatically track customer reviews & leverage them to derive more revenue.

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Insocial logo

Customer experience, feedback and survey management software

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Insocial helps businesses collect feedback across the entire customer journey. From shop visits to chatbot conversations. Any interaction can be measured. Users can create and manage personalized surveys to identify strengths, communication efficiency, and areas of improvement.

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JustReview logo

Reviews Collector

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JustReview is a tool for collecting reviews of your brand on the Internet.

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StoryTap logo

StoryTap is the leader in story-led video automation.

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StoryTap is the leader in story-led video automation. Our patented platform lets enterprise brands easily produce and automatically share authentic video stories from customers or employees. From video product reviews to Q&A, testimonials and more.

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Infuse Reviews logo

Review Management Made Simple

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Our easy-to-use online review management software Requests, Responds, Shares, and Displays Reviews on your website. We also offer a Digital Signage creator that can display online reviews and a Rewarded Survey creator with survey results displayed automatically on your website.

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Legwork logo

Cloud-based Dental Patient Engagement Suite of Applications

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Legwork is your one-stop shop for attracting, retaining, and delighting patients. Integrate your patient engagement software, dental marketing, websites, and office phones with Legwork innovative solutions.

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Survicate logo

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Use AI to easily analyze feedback across sources, from App Store to Google Reviews. Act on customer feedback with 40+ native integrations.

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Fera logo

Earn customer trust with beautiful, simple reviews.

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Fera is a user-friendly eCommerce review app that lets you import, request, and display customer feedback, including photos and videos.

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GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

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Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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GetMoreReviews logo

Review generation & reputation monitoring tool

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GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online

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re:spondelligent logo

AI-powered review management platform

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re:spondelligent is an AI-powered review management platform built for multi-location restaurants and hotels. It centralizes reputation management across 100+ review platforms in 135+ languages from a single dashboard.

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