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Top Rated Help Desk Software with Large enterprises - Page 12

Last updated: October 2026

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354 software options

Ecaldima logo
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Agile ITSM & BPM platform for business-wide automation

ECALDIMA is an IT service management (ITSM) and business process management (BPM) platform that offers automation, custom workflows, APIs, and secure deployment for IT and business operations.

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Channel.io logo
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Start the conversation and be customer driven.

The live chat, team chat, CRM, marketing, and chatbot tools included in Channel.io's all-in-one business communications platform are made to help you identify critical customers and enhance customer engagement at every point of the customer funnel.

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StrataDesk logo
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Multi-tenant desk platform with client isolation

StrataDesk is a multi-tenant service desk platform designed for businesses that manage multiple clients, offering true client isolation through separate PostgreSQL databases for each client. The platform features white-label portals, dynamic asset management, flexible workflows, unified reporting, and a full REST API for integrations. StrataDesk supports Docker-based deployment options including cloud, private cloud, or on-premise infrastructure.

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TaskBridge logo
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Self-hosted help desk for businesses

Self-hosted help desk solution for managing support tasks, tickets, and team workflows across business operations.

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Giant Rocketship logo
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Automating helpdesk management for MSP growth

Giant Rocketship turbocharges MSP growth by automating helpdesk management in Autotask. It seamlessly integrates intelligent assignment, optimized scheduling, on-demand escalations, and SLA-driven work queuing and predictions into the Autotask ticket lifecycle. The platform modernizes helpdesk operations with features like skill-based dispatch, tiered escalations, preventing SLA violations, optimizing workloads, and more.

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FyneDesk logo
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AI-powered ticketing system for support teams

FyneDesk is a help desk and ticketing platform that tracks and manages requests from customers, clients, employees, and partners. The software features AI-powered ticket summarization, automated reply suggestions, smart ticket routing, custom fields, bulk actions, and a self-service client portal. It includes a knowledge base, email-to-ticket conversion, asset management, real-time reporting and analytics, webhooks, and workflow automations.

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Hiver in Gmail logo
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Gmail-native helpdesk for teams of all sizes

Hiver in Gmail is a cloud-based helpdesk Chrome extension converting Gmail shared inboxes into collaborative support queues for small.

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Geomant Wallboard logo
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Digital signage solution for Contact Center

Geomant Wallboard is a Digital Signage Solution for Internal Communications and Real-time Reporting for Contact Centers.

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CommBox logo
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Cloud-based contact center and customer service solution

CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

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Relay logo
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AI-Native Help Desk Software

Manage customer support with an AI-powered inbox, routing, automations, knowledge base, customer context, SLAs, and analytics.

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Wokay logo
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Stop Juggling, Start Focusing.

Wokay helps teams manage internal requests through chat-driven coordination and task-based ticket tracking. Improve response times, assign ownership clearly, and maintain a searchable knowledge hub, all in one lightweight system for SMBs.

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sDesk logo
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Cloud-based IT Service Platform

sDesk is an IT service management software that includes features like managing incidents, requests, changes, problems and major incidents through its cloud platform. The software also has a security operations centre that ensures cybersecurity threats are not overlooked by providing threat bulletins from sources like the National Cyber Security Centre.

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FeedbackUp logo
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Customer Feedback Software

FeedbackUp by 500apps is a Customer Feedback Software which helps support manager to collect feedback from their customers easily and timely at the ease of customer.

All-in-One Suite by 500apps offer 50 apps for Flat $14.99 per user.

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DeskXpand logo
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Revolutionize your support with helpdesk management software

DeskXpand is a ready-to-integrate, collaborative customer support software It has adaptable features like ticket automation, omnichannel, self-service, and analytics.

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NivaDesk logo
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Custom order management for makers and repair studios

NivaDesk is order management software for made-to-order and repair businesses. Track every custom order, client, quote, payment and deadline on one card. Native apps for Mac, iPhone, iPad and Android plus any web browser, in sync, with role-based team permissions and 12 languages.

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eFACiLiTY Helpdesk and Knowledgebase logo
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Centralized helpdesk ticketing software

Streamline service request management, reduce response times, and enhance support efficiency with eFACiLiTY® Helpdesk & Knowledgebase solution.

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Featurebase logo
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Automate feedback collection with public suggestion boards

Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

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Ellevo Next logo
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Your next B2B customer service software

Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

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Silvox logo
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Cloud-based AI support ticketing for e-commerce

Silvox is a cloud-based AI support ticket tool for small to mid-sized e-commerce teams that converts incoming emails into prioritized.

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ticketflow logo
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ITSM & helpdesk tool for incident management

TicketFlow is an IT service management platform centralizing incident management, support tickets, change requests, and SLA analytics. Features include automatic ticket creation from emails, file attachment previews for formats like PDFs, customizable ticket statuses, multi-client support with separate data, automated routing rules, real-time analytics, and configurable user roles and permissions.

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Rhythmiq logo
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No-code customer support platform

RhythmiqCX is an AI-first, no-code customer support platform that automates complex interactions through intelligent chatbots and Real-time Voice AI. Designed to handle over 60+ languages with native fluency, it transforms support workflows from simple Q&A into a high-performance decision engine tha

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Elementool logo
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IT project management

Elementool has a 10 year track record of helping some of the world's largest companies save time and money on IT projects. We’ve seen savings of up to 40% on project costs, by implementing our Application Lifecycle Management solutions. Learn more on how to make these solutions work for your company by visiting our website.

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i-net HelpDesk logo
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Streamline Support with Intelligent Ticketing

i-net HelpDesk is a web-based ticket system for internal support and customer service. Configurable forms, Kanban boards, and automated workflows organize requests. A knowledge base supports self-service, and optional AI provides summaries and suggested replies.

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Charla logo
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Connect with your visitors instantly with live chat software

Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.

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