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Top Rated ITSM Software with Audit trail - Page 4

Last updated: August 2026

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88 software options

ChangeGear logo

Comprehensive change and service management.

ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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N-sight RMM logo

Cloud-based remote monitoring and management platform

N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

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Autotask PSA logo

IT Business Management Software Platform

Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

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N-central logo

On-premise and hosted RMM software for MSPs

N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.

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ConnectWise PSA logo

PSA tool designed for as-a-service businesses

ConnectWise Manage automation gives you the power to implement processes that help make sure your team is working as efficiently as possible.

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BYKT logo

AI-powered IT service management platform

BYKT is an AI-powered IT Service Management solution that combines Bayesian inference for diagnosing issues with Kepner-Tregoe methodology for structured investigations. The system features a Cognitive UX interface that understands natural language, eliminating the need for complex menus while providing intelligent classification and a visual workflow builder for creating diagnostic templates.

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Navvia logo

Business process management solution

Navvia Process Modeling Software provides process modeling and documentation tools to assess, design, and govern IT and business processes. Navvia supports quick and cost-effective design of workflows, user stories, and requirements to drive automation and digital transformation. The software includes process repository features for securely organizing and sharing processes across an organization.

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Signal9 logo

Alert Management, On-Call, and ITSM that learns as you work.

Signal9 is an Alert Management, On-Call, and ITSM platform for IT Ops, NOC, SRE, and DevOps teams. Alert management, on-call, incident, problem, change, and request management run on one foundation that learns from your operation, so every workflow shares context and gets sharper over time.

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sDesk logo

Cloud-based IT Service Platform

sDesk is an IT service management software that includes features like managing incidents, requests, changes, problems and major incidents through its cloud platform. The software also has a security operations centre that ensures cybersecurity threats are not overlooked by providing threat bulletins from sources like the National Cyber Security Centre.

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i-net HelpDesk logo

Streamline Support with Intelligent Ticketing

i-net HelpDesk is an ITSM platform for managing incidents, service requests, assets, and knowledge. Streamline IT operations with workflow automation, self-service portals, optional AI assistance, and intelligent ticket management for improved service delivery.

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Helpion logo

Cloud-based software designed to optimize IT operations

Helpion is a service management software designed to optimize IT operations through workflow automation and resource management. It features four integrated modules: Ticket Management for issue tracking, Asset Management for inventory, Change Management for IT modifications, and Knowledge Base for information sharing. Helpion integrates with existing tools and offers customizable workflows to meet specific organizational needs.

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TACO logo

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

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