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Top Rated ITSM Software with Audit trail - Page 2

Last updated: August 2026

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88 software options

GitLab logo

Your intelligent orchestration platform for DevOps

GitLab unifies planning, CI/CD, security, and agentic AI, eliminating the tool handoffs that slow software delivery. Learn more today.

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EZO logo

Cloud-based Enterprise Asset Management and CMMS Software

Cloud-based EAM and CMMS software that plans, tracks, maintains, and accounts for physical equipment across sites, projects, and teams. It centralizes asset movement and maintenance so organizations can optimize utilization, prevent loss, improve asset ROI, and keep equipment job-ready.

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i-Vertix logo

IT infrastructure management software

i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

Flexible Customer - Product - SLA relationships. Template-based workflow with integrated Change Management.

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Hornbill logo

Workflow automation software for service, IT & HR teams

Hornbill is a workflow automation software that helps IT, human resources, customer services, and security teams collaborate on projects, manage tasks, store data, and more. It allows team members to create, organize, and manage shared inboxes to facilitate internal and external communication.

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ManageEngine ADManager Plus logo

Active Directory Management and Reporting Solution

ADManager Plus is a simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and Help Desk Technicians.

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vScope logo

Effortless IT Reporting. Everything in one place.

vScope is an IT asset management tool that automatically inventories and creates an overview of an organization’s IT information. With vScope IT departments can create powerful reports and analyzes which will ensure a stable and cost efficient delivery of IT.

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EcholoN logo

Enterprise Service Management beyond standard ITSM

EcholoN is configurable ITSM software for managing incidents, requests, problems, changes, SLAs, CMDB, assets, knowledge and self-service. Workflow automation and the integrated Enterprise Application Framework support standardized and company-specific service processes.

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Starhive logo

We centralise asset data to for smarter decisions with AI

Starhive centralises asset data to enable smarter decision making, greater visibility, and AI analytics. Made in Sweden.

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AlertOps logo

Incident & response management tool for IT & DevOps teams

AlertOps is an incident & response management solution which helps NOC, ITOps, & DevOps teams manage & collaborate on critical issues. With real-time alerts, multi-tiered escalation & routing methods, AlertOps enables teams to highlight unique actions & address them immediately.

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Siit logo

The employee help desk for people-centric companies

Siit empowers HR and IT teams to establish meaningful and enduring connections with their employees. With its dedicated internal help desk, it is now possible to provide exceptional employee service experiences.

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

Increase communication and productivity through automation with the SolarWinds Service Desk ITSM solution that effectively manages and connects service requests and IT assets.

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ALVAO Asset Management logo

IT Asset Management Software for Microsoft 365

ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface.

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OnPage Incident Management System logo

Never miss a critical alert.

With its distinctive alert-until-read technology, OnPage is the top Secure Incident Management System on the market.

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Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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Rezolve AI logo

Agentic AI for enterprise IT, HR, and FinOps automation

Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service operations and employee support. It enables conversational support in Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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Infraon ITSM logo

ITSM software

Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

Read more about Infraon ITSM

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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Deskpro logo

Customer service software you can depend on

ITSM software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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NITRO Help Desk for IT logo

Microsoft-Native IT Ticketing Made Simple

NITRO Help Desk for IT automates ticket routing, approvals, and escalations within Microsoft 365, Teams, and SharePoint, with Teams integration, optional NITRO Copilot AI, and flat-rate pricing.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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YOUZER logo

IT and SaaS account management & monitoring

Youzer is an online software that helps companies to manage the IT accounts and assets of their employees

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Virima logo

Intelligent CMDB automation and complete IT asset management

Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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ServiceWise logo

Web based help desk management software

ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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