getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated ITSM Software with Audit trail - Page 2

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

92 software options

ManageEngine ADManager Plus logo

Active Directory Management and Reporting Solution

ADManager Plus is a simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and Help Desk Technicians.

Read more about ManageEngine ADManager Plus

Users also considered
BlueFolder logo

Work order and field service management software

Whether you're an MSP, network installer, or computer repair business, BlueFolder's Field Service Software for ITSM businesses helps you easily manage asset tracking, customer contract management, technician scheduling, and more. Get a demo to see BlueFolder in action.

Read more about BlueFolder

Users also considered
i-Vertix logo

IT infrastructure management software

i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

Read more about i-Vertix

Users also considered
NetZoom logo

Read more about NetZoom

Users also considered
Agiloft logo

Cloud-based tool for contract lifecycle management.

Agiloft offers a cloud-based contract lifecycle management (CLM) system that enhances business efficiency and minimizes risk by streamlining contract procedures. Its Data-first Agreement Platform offers deep insights into contract data, promoting collaborative agreement formation across organizations. Agiloft automates key contract management activities, allowing for the creation of superior contracts more swiftly.

Read more about Agiloft

Users also considered
Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

Flexible Customer - Product - SLA relationships. Template-based workflow with integrated Change Management.

Read more about Canfigure

Users also considered
Hornbill logo

Workflow automation software for service, IT & HR teams

Hornbill is a workflow automation software that helps IT, human resources, customer services, and security teams collaborate on projects, manage tasks, store data, and more. It allows team members to create, organize, and manage shared inboxes to facilitate internal and external communication.

Read more about Hornbill

Users also considered
vScope logo

Effortless IT Reporting. Everything in one place.

vScope is an IT asset management tool that automatically inventories and creates an overview of an organization’s IT information. With vScope IT departments can create powerful reports and analyzes which will ensure a stable and cost efficient delivery of IT.

Read more about vScope

Users also considered
EcholoN logo

Enterprise Service Management beyond standard ITSM

EcholoN is configurable ITSM software for managing incidents, requests, problems, changes, SLAs, CMDB, assets, knowledge and self-service. Workflow automation and the integrated Enterprise Application Framework support standardized and company-specific service processes.

Read more about EcholoN

Users also considered
SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

Increase communication and productivity through automation with the SolarWinds Service Desk ITSM solution that effectively manages and connects service requests and IT assets.

Read more about SolarWinds Service Desk

Users also considered
Siit logo

The employee help desk for people-centric companies

Siit empowers HR and IT teams to establish meaningful and enduring connections with their employees. With its dedicated internal help desk, it is now possible to provide exceptional employee service experiences.

Read more about Siit

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
Starhive logo

We centralise asset data to for smarter decisions with AI

Starhive centralises asset data to enable smarter decision making, greater visibility, and AI analytics. Made in Sweden.

Read more about Starhive

Users also considered
OnPage Incident Management System logo

Never miss a critical alert.

With its distinctive alert-until-read technology, OnPage is the top Secure Incident Management System on the market.

Read more about OnPage Incident Management System

Users also considered
Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

Read more about Neoforce

Users also considered
Rezolve AI logo

Agentic AI for enterprise IT, HR, and FinOps automation

Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service operations and employee support. It enables conversational support in Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

Read more about Rezolve AI

Users also considered
ALVAO Asset Management logo

IT Asset Management Software for Microsoft 365

ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface.

Read more about ALVAO Asset Management

Users also considered
Infraon ITSM logo

ITSM software

Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

Read more about Infraon ITSM

Users also considered
Deskpro logo

Customer service software you can depend on

ITSM software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

Read more about Deskpro

Users also considered
NITRO Help Desk for IT logo

Microsoft-Native IT Ticketing Made Simple

NITRO Help Desk for IT automates ticket routing, approvals, and escalations within Microsoft 365, Teams, and SharePoint, with Teams integration, optional NITRO Copilot AI, and flat-rate pricing.

Read more about NITRO Help Desk for IT

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
Pipefy logo

Cloud-based no-code workflow automation for enterprises

Cloud-based, no-code process orchestration platform for mid-market and enterprise teams, featuring AI agents, workflow automation, and.

Read more about Pipefy

Users also considered
YOUZER logo

IT and SaaS account management & monitoring

Youzer is an online software that helps companies to manage the IT accounts and assets of their employees

Read more about YOUZER

Users also considered
ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

Read more about ALVAO Service Desk

Users also considered
Virima logo

Accurate CMDB, discovery and service mapping for IT teams

Virima combines agentless and agent-based discovery, a native CMDB, and ViVID™ Service Mapping to give IT teams a live view of assets, dependencies, and change impact. It integrates with ServiceNow, Jira Service Management, Ivanti, HaloITSM, Xurrent, Hornbill, and TeamDynamix.

Read more about Virima

Users also considered