getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ITSM Software for Small Business (2026) - Page 4

Last updated: February 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


190 software options

Deskpro logo

Customer service software you can depend on

learn more
Deskpro is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Deskpro

Users also considered
AssetSonar logo

IT Asset Management Software

learn more
AssetSonar is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about AssetSonar

Users also considered
GLPI logo

GLPI is an IT Service Management software.

learn more
GLPI is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about GLPI

Users also considered
SMART Service Desk logo

Help desk, compliance tracking & IT service management tool

learn more
SMART Service Desk is available for Small Business and offers the following support options: Chat, 24/7 (Live rep).

Read more about SMART Service Desk

Users also considered
Hornbill logo

Workflow automation software for service, IT & HR teams

learn more
Hornbill is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Hornbill

Users also considered
Track-It! logo

Help desk and asset management

learn more
Track-It! is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Track-It!

Users also considered
ALVAO Asset Management logo

IT Asset Management Software for Microsoft 365

learn more
ALVAO Asset Management is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about ALVAO Asset Management

Users also considered
Inserve logo

100% Dutch Servicedesk software

learn more
Inserve is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

Read more about Inserve

Users also considered
ONEiO logo

ONEiO is an integration solution for IT service providers

learn more
ONEiO is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support.

Read more about ONEiO

Users also considered
ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

learn more
ALVAO Service Desk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about ALVAO Service Desk

Users also considered
Mint Service Desk logo

IT service desk and asset management solution

learn more
Mint Service Desk is available for Small Business and offers the following support options: Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum.

Read more about Mint Service Desk

Users also considered
Faddom logo

Real-time dependency mapping made easy.

learn more
Faddom is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about Faddom

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
ServoDesk is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

Read more about ServoDesk

Users also considered
Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

learn more
Hipporello Service Desk for Trello is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Hipporello Service Desk for Trello

Users also considered
XEOX logo

Remote Monitoring and Management of IT Infrastructures

learn more
XEOX is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about XEOX

Users also considered
Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

learn more
Canfigure is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum.

Read more about Canfigure

Users also considered
vScope logo

Effortless IT Reporting. Everything in one place.

learn more
vScope is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about vScope

Users also considered
ChangeGear logo

Comprehensive change and service management.

learn more
ChangeGear is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about ChangeGear

Users also considered
Tiflux logo

System for the management of ticket flows and attendance

learn more
Tiflux is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Tiflux

Users also considered
24Cevent logo

On-call incident response when alerts are not enough

learn more
24Cevent is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about 24Cevent

Users also considered
i-Vertix logo

IT infrastructure management software

learn more
i-Vertix is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

Read more about i-Vertix

Users also considered
Intelligent Service Management logo

Service desk & IT service management

learn more
Intelligent Service Management is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep).

Read more about Intelligent Service Management

Users also considered
ProProfs Help Desk logo

Help desk and ticketing solution for customer service

learn more
ProProfs Help Desk is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about ProProfs Help Desk

Users also considered
AntMyERP logo

ERP solution for managing administrative processes

learn more
AntMyERP is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about AntMyERP

Users also considered
Infraon IMS logo

Unified infrastructure monitoring software

learn more
Infraon IMS is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, Knowledge Base, Phone Support.

Read more about Infraon IMS

Users also considered