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Top Rated Live Chat Software with Contact history - Page 3

Last updated: May 2026

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185 software options

WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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ChatHQ logo

Customer engagement software for marketing agencies

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ChatHQ is a customer engagement software designed to generate more leads, increase sales revenue, simplify customer support, and accelerate product adoption for digital marketing agencies. It offers dynamic engagement tools, advanced live chat, AI-powered knowledge bases, and comprehensive analytics.

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Fleep logo

A flexible messenger for team communication and file sharing

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A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations

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Botsify logo

Live chat and conversational AI solution

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Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication.

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RingCentral Engage Digital logo

Unified management tool for customer service conversations

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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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Richpanel logo

Ecommerce Customer Service Helpdesk and CRM

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Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 50% issues before reaching agents with guided ecommerce self-service.

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CRM Messaging logo

Bringing businesses closer to customers

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CRM Messaging Live Chat enables real-time customer engagement, AI automation, and lead capture. Provide instant support, assign chats to team members, automate replies with AI, and convert visitors into customers—ensuring faster response times, better interactions, and improved customer satisfaction

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LiveCaller logo

Live chat and customer communications management software

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LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.

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Twilio Flex logo

Omnichannel customer communications system

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Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

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Thrio logo

Contact center technology. Done right.

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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

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Interakt logo

Supercharged Customer Engagement and Support platform.

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Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications

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Hyversa logo

Hyversa: Elevate Your Customer Experience!

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Hyversa is an AI chatbot and customer support solution that offers workflow automation, custom widgets, and video tutorials in one platform.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Next4biz CSM logo

End-to-end omnichannel customer experience management.

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Next4biz CSM is a comprehensive cloud-based customer service management software with an omnichannel approach. It offers customizable self-service knowledge base, live chat, automated workflows, and advanced reporting capabilities. It enables organizations to provide excellent customer experience.

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OneHash Chat logo

World's 1st FaaS

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OneChat is an all-in-one customer communication solution.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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Watchers logo

Cloud-based community chat tools for digital platforms.

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AI-powered integrated SaaS that makes any platform social and unlocks its growth potential.

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ActivEngage logo

Communication solution for automotive businesses

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ActiveEngage is a web-based live chat and communication solution designed to help businesses in the automotive industry optimize the customer buying journey. Features include lead generation and routing, real-time escalations, activity tracking, reporting, and analytics.

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AlphaChat logo

Conversational AI platform with virtual assistants

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AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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TruChat logo

Natural language processing powered chatbot + live chat

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TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot solutions easily without any coding, as well as control customer conversations across all major messenger platforms, company mobile app, and websites with a single system

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

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Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Inbenta logo

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Vee24 logo

Software for managing customer interactions and support

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Vee24 is a cloud-based customer service software that helps businesses streamline support operations and engage with their customers. It offers a variety of communication channels to meet diverse customer needs. The live video chat feature allows customers to have face-to-face conversations with support agents.

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Crisp logo

All-in-one multi-channel solution for customer messaging

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More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication.

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