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Live Chat Software with Real-Time Analytics (2026) - Page 2

Last updated: April 2026

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207 software options

Zenvia Customer Cloud logo

AI for customer service to sell more and serve better

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Create fully functional chatbots in just a few clicks, with automatic implementation using generative AI, and enable integration with other systems to enhance customer service and conversational experience.

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Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

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Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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Crisp logo
Category Leaders

All-in-one multi-channel solution for customer messaging

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More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication.

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RingCX logo
Category Leaders

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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OnceHub logo

Be where it matters. Bring your A game and sell.

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OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.

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Chatway logo
Category Leaders

Live Chat and AI Chatbot for Smarter Customer Support

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Chatway is a live chat solution that revolutionizes the way businesses communicate with website visitors. At the core of Chatway's capabilities is its intuitive live chat functionality. Businesses can respond to customer and visitor inquiries in real-time, providing prompt and personalized assistance. The platform delivers live visitor insights, allowing companies to monitor website activities and initiate timely conversations.

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Consolto logo

Simply Meet Customers Online

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Consolto is a customer communication platform designed to help businesses boost client interactions by embedding a plugin across websites. It enables organizations to streamline video conferencing, interaction tracking, contact management, and file sharing operations via a unified platform.

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JivoChat logo

Live chat with agent apps for iOS & Android

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JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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11Sight logo

The shortest path to revenue.

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#1 Inbound Video Call Platform for Revenue Teams.

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Zoho SalesIQ logo

Discover the future of customer engagement

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Live chat software to increase sales and improve customer service.
Engage in real time and send targeted messages to your prospects and customers.

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Re:amaze logo

Support, engage, and convert customers on a single platform.

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Chat with online customers in real time. Set office hours. Create targeted proactive engagement messages. Great for support, sales, and marketing teams.

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LiveHelpNow logo

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.

Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM

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Chaty logo

Platform that supports various social and messaging channels

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Chaty connects businesses with customers by providing a chat application that supports various social and messaging platforms including WhatsApp, Facebook Messenger, Telegram, Line, WeChat, Snapchat, TikTok, Instagram, and Waze.

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ChatBot logo

Easy to use chatbot platform for business

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Combine AI technology and a human touch to deliver seamless customer support. Thanks to ChatBot your customers can self-serve, solve common problems, and connect with human agents when required.

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

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The most powerful behavioural chat for your B2B SaaS. Engage with your users, triggers, help centre and video live chat

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Zenvia logo

AI for customer service to sell more and serve better

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Create fully functional chatbots in just a few clicks, with automatic implementation using generative AI, and enable integration with other systems to enhance customer service and conversational experience.

Read more about Zenvia

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Dashly logo

Marketing and customer conversation management platform

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Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.

An unlimited number of seats for every plan.

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Landbot logo

Build AI Agents that convert. No engineering needed.

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Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

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Freshchat logo

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social

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Froged logo

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Partoo logo

Get closer to your clients!

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Our Messages tool helps you to centralise and reply to your Google Business Profile and Facebook Messenger

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B2Chat logo

B2Chat Multiagent & MultiChannel

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Turn online conversations into sells with B2Chat. A web app software that brings into one inbox and simultaneously, all of your customer service channels: social media, WhatsApp, Chatbots.

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