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Live Chat Software with Real-Time Analytics (2026) - Page 8

Last updated: February 2026

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203 software options

Sinch logo

Text, voice and data communication management software

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Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

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AtomX Live Chat logo

Providing customers with instant real time support

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AtomX Live Chat has several key features to keep you connected with your customers at all times including, smart routing for shorter response times.
Build greater customer satisfaction with offline email ticketing and automatic follow up emails, giving customers the opportunity to connect 24/7

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Noci logo

Product recommendation tool

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Noci provides you a world-premiere feature: the product recommendation tool. Sell like your in-store vendor would.

Don't be afraid to go first, revolutionize your customer journey with Noci!

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Web1on1 logo

Online platform with a WhatsApp messaging interface

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Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Relish AI logo

Personalized, AI-powered chat assistant for Shopify

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Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

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Akio.CX logo

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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Crescochat logo

Live chat software for communicating with clients

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CrescoChat is the ultimate live chat solution that offers powerful software and agents to help you convert website visitors into qualified leads.

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OmniOmni logo

We help to boost your sales and support customers in chats

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OmniOmni is a business messenger aggregator. We provide communication with your customers via chatbots, WhatsApp, Viber, Telegram, Facebook Messenger, Instagram, and a free online chat.

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Decode logo

Unified Emotion AI & Consumer Insights Platform

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Validate your campaigns with responses that are unbiased and backed by emotional insights.

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VoiceOwl logo

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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Anantya.ai logo

Cloud-based live chat and communication management software

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Anantya.ai is a cloud-based live chat software that helps businesses facilitate communication with the audience and generate user engagement reports on a unified platform.

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etrack1 logo

For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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AskHandle logo

Personalized AI Support made simple

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AskHandle is a personalized AI support system that utilizes advanced generative AI and natural language processing (NLP). It offers a codeless retrieval augmented generation (RAG) solution, allowing businesses to automate and optimize their customer support seamlessly.

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CINNOX logo

Humanising connections for better business

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CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

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chatarmin.com logo

WhatsApp Marketing Tool. Charles alternative.

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chatarmin.com is a WhatsApp marketing tool for eCommerce and retail brands.

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Busatools logo

Cloud-based solution for optimizing website performance

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Busatools is a cloud-based solution that offers a set of tools that help businesses optimize their websites and interact with users. It offers features such as live chat, feedback collection, user recordings, heatmaps, logs, and more.

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Thingy logo

Multimodal AI conversation engine (MAICE)

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Thingy is a conversational engine platform driven by AI technology. The platform aims to humanize interactions with users, offering personalized engagements and streamlining communication to enhance user satisfaction.

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viind logo

Chatbot solution for managing customer service operations

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viind is a chatbot solution for government agencies and companies. It offers chatbots for public administrations and customer service inquiries. The software provides AI integration with ChatGPT, Aleph Alpha, and others while being GDPR-compliant.

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Charla logo

Connect with your visitors instantly with live chat software

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Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.

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Chat360 logo

Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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Hubtype logo

Achieve automation beyond your expectations.

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Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

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HOLP logo

AI customer service chatbot

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HOLP is an AI customer service chatbot designed for small and medium enterprises in the UK. The platform provides twenty-four-seven automated support by learning from existing website content, handling repetitive questions, and seamlessly transferring complex inquiries to human agents when needed. Businesses can integrate Holp across websites, social media, and physical spaces through QR codes, with customizable branding options to match company voice and style.

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Text App logo

AI-powered support platform for unified service

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Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

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Zence Commerce logo

Digital commerce solution for optimizing shopping via chat

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Zence Commerce enables businesses to recover abandoned carts through automated reminders and offers seamless shopping experiences via WhatsApp. The platform features real-time customer support, personalized interactions based on customer preferences, and a reward system that provides redeemable points when customers achieve brand milestones.

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