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Remote Support Software - Page 3

Remote support software is a tool that helps IT professionals and administrators access client devices remotely to resolve technical issues and provide maintenance support. Common features include: unattended remote access and control, file sharing, multi-monitor navigation, screen sharing and chat/messaging.

88 software options

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NetSupport Manager

4.8
(22)

Remote access and support management solution

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NetSupport Manager is a remote access management solution designed to help businesses manage devices remotely across multiple platforms. Key features include two-way communication, remote control, real-time monitoring, systems management, and multi-platform support.

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GoToMyPC

4.4
(28)

Remote support management solution

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GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices.

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Wayk Now

4.7
(18)

Remote desktop and support tool for personal/commercial use

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Wayk Now is a cross-platform remote support and remote desktop software for MSPs, help desk personnel and other IT professionals. System administrators and support technicians can chat, share and transfer files with end users through secure remote connection

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Celtx

4.7
(14)

Video and Game Scriptwriting and Pre-Production Tools.

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Celtx is an all-in-one solution for film, video, and game production that allows customers to utilize a creative platform for script writing.

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Help Lightning

5.0
(10)

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Remote Utilities

4.7
(11)

Remote support and access management solution

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Remote Utilities is a remote access management solution for connecting remote devices & applications to provide training, support services or presentations via LAN or VPN-based connections. The unified command center lets users maintain connections, initiate remote sessions, and manage licenses.

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Helpshift

3.9
(26)

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Instant Housecall

4.6
(11)

Remote support for small businesses, MSP's, & IT technicians

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Instant Housecall is a remote IT support platform for small businesses, computer technicians, managed service providers, and IT businesses. Features include unattended remote access, SMS alerts, automated repairs, real-time chat, multi-monitor support, payment processing, and more.

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Loop Email

4.6
(11)

An all-in-one team inbox

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Loop Email is an all-in-one team inbox, which simplifies and organizes incoming work communication into one inbox.

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Mikogo

3.7
(28)

Show any screen content from your computer over the Web

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Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more.

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Chimpa

4.9
(7)

Unified Endpoint Manageme software for iOS & Android devices

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Chimpa UEM helps manage, monitor, and secure various Android and iOS-based devices like digital signage, interactive displays, service kiosks, single-purpose devices, and more. Users can protect devices from unauthorized access, data theft, and intrusion using role-based permissions.

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ManageEngine Remote Access Plus

4.3
(10)

Enterprise remote support solution for system administrators

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ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location

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Remo

4.8
(6)

Remote support tool for managing remote employees & devices

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Remo is a remote support software designed to help businesses resolve issues of remotely located devices and manage employee connection across multiple locations. Built on an HTML5 platform, it lets users access any device from a web browser on desktop or iOS and Android devices.

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ITarian

4.8
(5)

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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RemoteToPC

4.3
(8)

Remote access and support management solution

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RemoteToPC is a remote access tool for IT organizations to monitor & manage remote devices or applications and provide support services & training to clients. The platform allows users to monitor computer health, receive alerts for issues, and establish secure desktop connections using firewalls.

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Electric AI

4.1
(9)

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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UltraVNC

4.0
(10)

Remote support and access management software

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Ultra VNC is a remote access management software, which helps businesses establish remote connections and control devices to handle helpdesk, IT support services, and other operations. With remote frame buffer (RFB) protocol, users view and manage applications, interface, user access, and settings.

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eTEK Online

4.8
(4)

Accounting & project management for construction contractors

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eTEK Online is a cloud-based construction accounting solution that includes features such as payroll, purchasing, inventory, job cost, & project management. It is designed for small to midsized businesses. eTEK Online tracks revenue and costs for all projects, including those with multiple phases.

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SnapSupport

4.3
(4)

Remote support solution for field teams

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SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues.

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TruGrid

5.0
(2)

Remote access and support management solution

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TruGrid is a cloud-based remote access management solution that helps businesses establish secure connections with remote desktops (RDP) and schedule, launch & manage encrypted sessions. Users can set up a virtual private network (VPN) to ensure protection from hack attempts & other vulnerabilities.

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Wisdom

4.0
(4)

Food delivery, tracking, and reporting solution

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Wisdom, by DataDreamers, helps hospitality businesses handle orders, define delivery zones, create menus, monitor drivers, and more. The AI-enabled dispatch management system automatically determines delivery routes, estimates travel and preparation times, and assigns delivery drivers.

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ManageEngine Access Manager Plus

4.5
(2)

Remote Support, Privileged Access Management, Remote Work

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Secure remote access and privileged session management software

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Z-Billing

4.5
(2)

Recurring billing software for SMBs

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Z-Billing is a web-based recurring billing, invoicing and support software for small to medium sized businesses

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HPE MyRoom

4.0
(2)

Collaboration platform for businesses of all sizes

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HPE MyRoom is a collaboration platform that enables businesses of all sizes to host meetings, training sessions, and other events, communicate with customers and colleagues, and manage web conferencing. Professionals can utilize the platform to access personal meeting rooms and invite attendees.

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AirDroid Business

5.0
(1)

Empower business continuity in the mobile age

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Get everything you need for managing Android devices in one package, MDM, remote access and control, Kiosk, and geo-tracking.

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