App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Fullview Logo
Fullview

Create better customer experiences with Fullview.

visit website

(0)

Fullview Pricing, Features, Reviews and Alternatives

Fullview product overview

Price starts from

40

Per month

Other

What is Fullview?

Fullview is a customer experience platform that empowers teams to create better experiences thanks to session replays and cobrowsing. With Fullview, you can instantly see what your customers did before submitting a support request, get instant context thanks to console and user journey data, jump straight to errors or key events and even solve issues proactively. All user sessions are recorded and your users are identifiable. With Fullview's cobrowsing solution you can start in-app calls with your customers without them leaving your product, you can highlight and click on elements, guide them through your app and navigate with them in a multi-player mode. Troubleshooting features are available both for session replays and during live sessions. Fullview is fully GDPR compliant and all data is stored on E.U. servers.

Key benefits of using Fullview

- Sync your customer data base to Fullview
- Record every single customer session
- Watch user sessions and jump to errors and events
- See which users are online and start a live cobrowsing session in seconds
- See what your customers see, click on elements and forms and navigate together in multiplayer mode.
- Access user journey data, device and browser information and more.
- Leverage integrations to use Fullview with tools you already use
- Fully GDPR compliant, all data stored on E.U. servers

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Live Online
Videos

Fullview pricing information

Value for money

5.0

/5

2

Starting from

40

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Fullview features

Functionality

5.0

/5

2

Total features

17

6 categories

Most valued features by users

API
Third Party Integrations
Chat/Messaging
Reporting & Statistics
Multi-Channel Communication
Live Chat
User Management
Video Support

Functionality contenders

Fullview users reviews

Overall Rating

5.0

/5

2

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A must-have for any B2B SaaS company

Reviewed 2 months ago

It's hard to leave an honest review for Fullview without sounding like a paid/fake, but honestly: from the moment we used Fullview on our first user support call, we fell in love. Now our users don't need to click on a Google Meet link, find the share screen button, or figure out what we mean by "That grey gear button on the top right of your screen" - we just click "Call" and show them where it is. What's...

Pros

- 1-click user screensharing, without them having to install additional software or follow third-party links - Multiplayer cursors so that we can easily guide users through the vital processes they need to perform - Voice and video chat directly within our web application - Simple to watch back previous user sessions on our web application and see what went wrong (if anything) - European HQ company, European hosting. Makes life a little bit easier for GDPR compliance. - Effortless installation. Literally took no more than 5 minutes of development time. - It feels like there's new, massive features available every two months - Amazing support from all of the team

Cons

- Can't share replay timestamps yet - No Intercom integration yet

Vendor response

Hi Johnathan, Thank you so much for the glowing review we really appreciate the feedback! Regarding replay timestamps and the Intercom integration, we're going to be releasing those in a week or two. We'll make an announcement as soon as they go live :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

An absolute pleasure to work with!

Reviewed a month ago

The team at Fullview has been an absolute pleasure to work with. From talking to the founders to the support team: They have answered all of our questions extremely quickly while being professional and friendly problem solvers. You can really tell that providing a great customer experience runs in this company's DNA.

Pros

The product has huge potential and when used in the right context, it really gives users a 3.0 Support experience. What has caught my eye the most is the co-browsing and in-app calls, as that is what gives our business the most value at this point. Excited to see even more features like the Fullview Replays come out!

Cons

It is still a new company and product, but I am impressed with how much they have built in a fairly short amount of time and they have shown that they are very open to feedback from users. But some integrations with other tools are pending but I know that is coming shortly.

Fullview FAQs and common questions

Q. What type of pricing plans does Fullview offer?

Fullview has the following pricing plans:
Starting from: $40.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Fullview?

Fullview has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Fullview support?

Fullview supports the following languages:
English


Q. Does Fullview offer an API?

Yes, Fullview has an API available for use.


Q. What other apps does Fullview integrate with?

Fullview integrates with the following applications:
Intercom


Q. What level of support does Fullview offer?

Fullview offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support

Common Fullview comparisons

Related categories