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Remote Support Software - Page 4

Remote support software is a tool that helps IT professionals and administrators access client devices remotely to resolve technical issues and provide maintenance support. Common features include: unattended remote access and control, file sharing, multi-monitor navigation, screen sharing and chat/messaging.

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OmniCore

5.0
(1)

Personalized live customer experience & engagement

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OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors

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Augmented Support

4.0
(1)

Real-time remote AR for technical support

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Augmented Support is a cloud-based augmented reality solution which provides real-time remote technical support in field service & customer support sectors

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Fastviewer

4.0
(1)

Remote support, online meeting and web conferencing software

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FastViewer is a multi-functional platform for online collaboration and remote system maintenance. The software transmits desktop screen content and grants remote control and access to computers. Conferences, file transfers and remote connections are secured with 256-bit AES encryption

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Channel.me

(0)

Remote session management software for sales & support teams

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Channel.me Cobrowsing helps organizations schedule, run, and manage web browser screen sharing sessions with customers. Agents can connect and collaborate with clients and hide specific sections, form fields or confidential data like credit card information to ensure data security across web pages.

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Huawei eSpace Contact Center

(0)

Multi-channel communications and telephony platform

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Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses

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NeuQs Free Helpdesk

(0)

Web-based help desk and support application

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NeuQs Free Help Desk ensures delivery of professional levels of service through management and feedback.
Based on .Net technologies; uses scalable SQL Server.It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email.

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OpenTouch Enterprise Cloud

(0)

Voice & unified communications for SMBs

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A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses

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PC-Duo

(0)

PC-Duo: fast, secure and centrally managed remote control.

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Remotely

(0)

Remote support and access management platform

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Remotely is a remote access, monitoring and support management software, which helps businesses connect to remote devices, share screens, transfer files, and fix errors. The antivirus and malware protection functionality lets users receive notifications for hack attempts, errors or issues.

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SightCall for Salesforce

(0)

Video calling support solution for Salesforce

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SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support

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TechSee

(0)

Intelligent visual customer support solution

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TechSee is an intelligent visual support solution which provides SMBs & enterprises with the platform to assess, diagnose and resolve technical issues remotely

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eBLVD Remote Desktop

(0)

Access Your Computers From Anywhere

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Get instant, secure access to your files, programs, and email from anywhere. Connect quickly and easily, whether you're at work, at home, or on the road. Manage and support unattended computers & POS devices faster and easier.

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