Remote Support Software

Best Comparison List of Vendor Applications & Tools
Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Features

Here's our list of apps for Remote Support software. Filters help you narrow down the results to find exactly what you’re looking for.

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
49 apps

Dameware  

220
Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
Learn moreAdd to compareCompareRemove app
Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
Learn moreCompare

SysAid  

179
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
Learn moreAdd to compareCompareRemove app
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
Learn moreCompare

Upscope  

91
Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
Learn moreAdd to compareCompareRemove app
Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
Learn moreCompare

VNC Connect  

60
Remote Support
VNC Connect is screen sharing software that enables you to solve problems, help people and work remotely. Read more about VNC Connect
Learn more
Remote Support
VNC Connect is screen sharing software that enables you to solve problems, help people and work remotely. Read more about VNC Connect
Learn more

VidGrid  

28
Video's Most Interactive Platform
VidGrid is Video's Most Interactive Platform. Read more about VidGrid
Learn moreAdd to compareCompareRemove app
Video's Most Interactive Platform
VidGrid is Video's Most Interactive Platform. Read more about VidGrid
Learn moreCompare

NetSupport Manager  

20
IT Management, Remote Support
Provides a single solution for remote support - from a desktop, laptop, tablet or smartphone, monitor multiple systems at once. Read more about NetSupport Manager
Learn more
IT Management, Remote Support
Provides a single solution for remote support - from a desktop, laptop, tablet or smartphone, monitor multiple systems at once. Read more about NetSupport Manager
Learn more

Acquire  

18
Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Read more about Acquire
Learn moreAdd to compareCompareRemove app
Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Read more about Acquire
Learn moreCompare

iSupport  

32
Customer Service, Help Desk, ITSM, Remote Support
End users can submit requests for service, search for solutions, and view the status of their open incidents. Read more about iSupport
Learn more
Customer Service, Help Desk, ITSM, Remote Support
End users can submit requests for service, search for solutions, and view the status of their open incidents. Read more about iSupport
Learn more

RemotePC  

28
Remote Support
RemotePC is a remote access solution allowing users to access their PC or Macs from anywhere, including from mobile devices. Read more about RemotePC
Learn more
Remote Support
RemotePC is a remote access solution allowing users to access their PC or Macs from anywhere, including from mobile devices. Read more about RemotePC
Learn more

Remote Utilities  

11
Remote Support
A remote desktop software that lets you remotely access LAN PCs and provide remote support over the Internet. Read more about Remote Utilities
Learn more
Remote Support
A remote desktop software that lets you remotely access LAN PCs and provide remote support over the Internet. Read more about Remote Utilities
Learn more

Helpshift  

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Learn moreAdd to compareCompareRemove app
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Learn moreCompare

Mikogo  

21
Show any screen content from your computer over the Web in real-time to multiple people.
Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more. With high-speed desktop sharing capabilities, Mikogo allows the presenter to share their screen (including any document or application) with thei… Read more about Mikogor meeting participants live over the Web in real-time. Anything the presenter can see on their screen, the participants are able to view remotely on their very own screens. There are many features included with Mikogo as a free download. Businesses benefit by upgrading to a business account with further features. Security is of a high standard, employing an industry-leading AES encryption, along with several other security measures. A quick and straightforward setup means that Mikogo is suitable for all users, from the average computer novice to the more advanced user.
Learn moreAdd to compareCompareRemove app
Show any screen content from your computer over the Web in real-time to multiple people.
Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more. With high-speed desktop sharing capabilities, Mikogo allows the presenter to share their screen (including any document or application) with thei… Read more about Mikogor meeting participants live over the Web in real-time. Anything the presenter can see on their screen, the participants are able to view remotely on their very own screens. There are many features included with Mikogo as a free download. Businesses benefit by upgrading to a business account with further features. Security is of a high standard, employing an industry-leading AES encryption, along with several other security measures. A quick and straightforward setup means that Mikogo is suitable for all users, from the average computer novice to the more advanced user.
Learn moreCompare

SWAG Client  

5
On-demand tech support at your fingertips
We provide businesses with remote support for all technical problems. Read more about SWAG Client
Learn moreAdd to compareCompareRemove app
On-demand tech support at your fingertips
We provide businesses with remote support for all technical problems. Read more about SWAG Client
Learn moreCompare

MAXfocus  

4
LOGICNow's MAXfocus is now part of SolarWinds MSP RMM
MAXfocus helps you grow your business, make more money, attract more customers and tie wandering break/fix customers to you. This RMM tool has been built for use by any business model, whether you're break/fix, support bank or managed services, MAX helps you deliver superior IT support services. Read more about MAXfocus
Learn moreAdd to compareCompareRemove app
LOGICNow's MAXfocus is now part of SolarWinds MSP RMM
MAXfocus helps you grow your business, make more money, attract more customers and tie wandering break/fix customers to you. This RMM tool has been built for use by any business model, whether you're break/fix, support bank or managed services, MAX helps you deliver superior IT support services. Read more about MAXfocus
Learn moreCompare

ZBillingNET  

2
Recurring billing software for SMBs
Z-Billing is a web-based recurring billing, invoicing and support software for small to medium sized businesses. Read more about ZBillingNET
Learn moreAdd to compareCompareRemove app
Recurring billing software for SMBs
Z-Billing is a web-based recurring billing, invoicing and support software for small to medium sized businesses. Read more about ZBillingNET
Learn moreCompare

Augmented Support  

1
Real-time remote AR for technical support
Augmented Support is a cloud-based augmented reality solution which provides real-time remote technical support in field service & customer support sectors. Read more about Augmented Support
Learn moreAdd to compareCompareRemove app
Real-time remote AR for technical support
Augmented Support is a cloud-based augmented reality solution which provides real-time remote technical support in field service & customer support sectors. Read more about Augmented Support
Learn moreCompare

ManageEngine Remote Access Plus  

0
Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
Learn moreAdd to compareCompareRemove app
Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
Learn moreCompare

NeuQs Free Helpdesk  

0
Web-based help desk and support application
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Read more about NeuQs Free Helpdesk Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive help desk that will improve your levels of service simply by working with it. It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.
Learn moreAdd to compareCompareRemove app
Web-based help desk and support application
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Read more about NeuQs Free Helpdesk Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive help desk that will improve your levels of service simply by working with it. It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.
Learn moreCompare

OpenTouch Office Cloud  

0
Voice & unified communications for SMBs
A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses. Read more about OpenTouch Office Cloud
Learn moreAdd to compareCompareRemove app
Voice & unified communications for SMBs
A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses. Read more about OpenTouch Office Cloud
Learn moreCompare

PC-Duo Remote Control  

0
PC-Duo: fast, secure and centrally managed remote control.
Learn moreAdd to compareCompareRemove app
Learn moreCompare

SightCall for Salesforce  

0
Video calling support solution for Salesforce
SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support. Read more about SightCall for Salesforce
Learn moreAdd to compareCompareRemove app
Video calling support solution for Salesforce
SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support. Read more about SightCall for Salesforce
Learn moreCompare

TechSee  

0
Intelligent visual customer support solution
TechSee is an intelligent visual support solution which provides SMBs & enterprises with the platform to assess, diagnose and resolve technical issues remotely. Read more about TechSee
Learn moreAdd to compareCompareRemove app
Intelligent visual customer support solution
TechSee is an intelligent visual support solution which provides SMBs & enterprises with the platform to assess, diagnose and resolve technical issues remotely. Read more about TechSee
Learn moreCompare

eBLVD Remote Desktop  

0
Access Your Computers From Anywhere
Get instant, secure access to your files, programs, and email from anywhere. Connect quickly and easily, whether you're at work, at home, or on the road. Manage and support unattended computers & POS devices faster and easier. Read more about eBLVD Remote Desktop
Learn moreAdd to compareCompareRemove app
Access Your Computers From Anywhere
Get instant, secure access to your files, programs, and email from anywhere. Connect quickly and easily, whether you're at work, at home, or on the road. Manage and support unattended computers & POS devices faster and easier. Read more about eBLVD Remote Desktop
Learn moreCompare

eSpace Contact Center  

0
Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
Learn moreAdd to compareCompareRemove app
Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
Learn moreCompare
Filter by
Customer rating