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Remote Support Software - Page 2

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Wrike logo

Wrike

4.3
(2.4K)

Manage your projects from start to finish with Wrike

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Streamline your remote support with powerful work management from Wrike. Use customized request forms to auto-assign tasks, review work, solve issues in real-time, and showcase your support team's success with built-in, automated reporting tools.

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Join.Me logo

Join.Me

4.4
(1.7K)

Online conferencing and meeting tool

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join.me is an online conferencing and meeting tool that lets multiple people from multiple locations connect with each other at the same time.

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Zoho Meeting logo

Zoho Meeting

4.6
(763)

Web conferencing tool to host online meetings and webinars.

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Access remote participant's computer using Zoho Meeting. Share your computer's keyboard and mouse control with other participants during meeting.

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GoToMyPC logo

GoToMyPC

4.8
(414)

Remote support management solution

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GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices.

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Supremo Remote Desktop  logo

Supremo Remote Desktop

4.7
(428)

Remote assistance, IT professionals, System administrators

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SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients.

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JIRA Service Management logo

JIRA Service Management

4.4
(561)

The only ITSM solution built on the Jira platform

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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.

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SysAid logo

SysAid

4.5
(401)

Automate IT tasks and workflows with SysAid's ITSM solution

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Transform agent productivity, enhance end-user experience, and drive value across your organization, with multi-layered service management, built-in asset management, and advanced automation & orchestration.

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Atera logo

Atera

4.6
(299)

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

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Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today.

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Dameware logo

Dameware

4.5
(240)

Remote-access system support tool for IT professionals

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Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

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Pulseway logo

Pulseway

4.7
(177)

All-in-one remote IT monitoring and management platform.

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Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup.

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Getscreen.me logo

Getscreen.me

4.8
(145)

Remote Desktop Access. Instant. From a web browser.

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Cloud-based software for administration, technical support and remote work.

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Zight (formerly CloudApp) logo

Zight (formerly CloudApp)

4.6
(181)

Share information faster with visual context.

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Provide the context and clarity needed without playing musical calendars. Use Zight to create video recordings and screen captures to use for training and onboarding, support and troubleshooting, giving regular updates or presentations, and relationship building.

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Rescue logo

Rescue

4.6
(159)

Remote support for helpdesks, call centers and organizations

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GoTo Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more.

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EV Reach logo

EV Reach

4.6
(132)

Remote support management solution

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EV Reach helps businesses schedule, launch and manage remote sessions to streamline support and management processes. Its automated incident management module enables organizations to handle service desk requests, open, resolve and close incidents, and view or add notes to support tickets.

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VNC Connect logo

VNC Connect

4.5
(137)

Simple, secure & powerful remote access and support software

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Enjoy seamless, instant connectivity with VNC Connect. No software install. Zero footprint. Cross-platform screen sharing, end-to-end encryption, simple session code authorization, user consent warning, reboot & automatic resume, transfer files, print & chat. Branding and customization available.

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Naverisk logo

Naverisk

4.7
(82)

Remote monitoring & management for managed service providers

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Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

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AweSun logo

AweSun

4.7
(78)

An all-in-one remote access/remote support solution

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AweSun offers remote access, remote control, and remote support solutions that work with desktop and mobile platforms, including Windows, macOS, Android, and iOS. You can use AweSun to work from home with remote access to office computers. It also helps gain remote access/support for mobile devices on the go, play PC games on mobile devices and facilitate collaboration.

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SecureLink logo

SecureLink

4.2
(178)

Vendor access management and remote support

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SecureLink is a vendor privileged access management solution for technology enterprises and vendors which offers features such as role-based permissions, audit logs, compliance management, self registration, desktop sharing, remote support, file transfer, and more

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Kaseya VSA logo

Kaseya VSA

4.1
(197)

IT Systems Management Software for Internal IT and MSPs

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Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA.

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Upscope logo

Upscope

4.4
(93)

Secure co-browsing for issue resolution and customer support

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Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options.

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Brosix logo

Brosix

4.6
(70)

Secure instant messenger for teams and businesses

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Brosix is a cloud-based solution designed to help businesses manage and streamline team communication using various secure communication channels. Users can send and receive files, hold group and private chat, send broadcast messages and screenshots, and much more all in a secure private network.

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Action1 logo

Action1

4.7
(50)

#1 Risk-Based Patch Management Platform

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The #1 risk-based patch management platform for distributed networks

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Syxsense logo

Syxsense

4.6
(60)

Unified Security and Endpoint Management

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The Syxsense multi-point remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. No software required. Syxsense supports integration with TeamViewer.

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ConnectWise Automate logo

ConnectWise Automate

4.1
(123)

IT Automation for Today’s IT World

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ConnectWise Automate is the only RMM platform in the industry with world-class remote support technology included free of charge.

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Faveo Helpdesk logo

Faveo Helpdesk

4.5
(41)

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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