Remote Support Software

Remote support software is a tool that helps IT professionals and administrators access client devices remotely to resolve technical issues and provide maintenance support. Common features include: unattended remote access and control, file sharing, multi-monitor navigation, screen sharing and chat/messaging.
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83 apps

RemotePC   

39
Remote Access for Consumers, SMBs, and Enterprises
RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. Read more about RemotePC
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Remote Access for Consumers, SMBs, and Enterprises
RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose. Read more about RemotePC
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Syxsense   

60
Threat prevention & endpoint detection and response software
Syxsense is an endpoint security software designed to help SecOps departments, managed service providers (MSPs), and IT professionals maintain threat prevention through authorization scanning, third-party patching, communication blocking from infected devices, and continuous collaboration. Read more about Syxsense
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Threat prevention & endpoint detection and response software
Syxsense is an endpoint security software designed to help SecOps departments, managed service providers (MSPs), and IT professionals maintain threat prevention through authorization scanning, third-party patching, communication blocking from infected devices, and continuous collaboration. Read more about Syxsense
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Halp   

1
Ticketing, powered by your Slack conversations
Halp is a conversational ticketing solution for modern IT and Operations teams to assign, prioritize, manage, and report on requests from Slack. It’s used every day by internal operations teams at Adobe, Home Depot, GitHub, Slack, ClassPass, and many more. Read more about Halp
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Ticketing, powered by your Slack conversations
Halp is a conversational ticketing solution for modern IT and Operations teams to assign, prioritize, manage, and report on requests from Slack. It’s used every day by internal operations teams at Adobe, Home Depot, GitHub, Slack, ClassPass, and many more. Read more about Halp
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JIRA Service Management  

262
The only ITSM solution built on the Jira platform
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
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The only ITSM solution built on the Jira platform
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
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Splashtop Remote Support  

77
Remote support for MSPs, IT service providers & helpdesks
Splashtop Remote Support enables MSPs, IT service providers & helpdesk professionals to remotely support their clients' computers from any desktop/mobile device. Read more about Splashtop Remote Support
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Remote support for MSPs, IT service providers & helpdesks
Splashtop Remote Support enables MSPs, IT service providers & helpdesk professionals to remotely support their clients' computers from any desktop/mobile device. Read more about Splashtop Remote Support
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ConnectWise Automate  

105
IT Automation for Today’s IT World
ConnectWise Automate is the only RMM platform in the industry with world-class remote support technology included free of charge. Read more about ConnectWise Automate
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IT Automation for Today’s IT World
ConnectWise Automate is the only RMM platform in the industry with world-class remote support technology included free of charge. Read more about ConnectWise Automate
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RG System  

12
SaaS IT Management Platform for MSP and IT Pros.
RG System SaaS IT Management portal offers MSP and IT Pros RMM, Data Backup & Restore and Enpoint Security complementary features. Read more about RG System
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SaaS IT Management Platform for MSP and IT Pros.
RG System SaaS IT Management portal offers MSP and IT Pros RMM, Data Backup & Restore and Enpoint Security complementary features. Read more about RG System
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VSight Remote  

6
Augmented reality (AR) tools for remote assistance
VSight Remote is a cloud-based remote assistance software that provides field technicians with various augmented reality (AR) tools to facilitate team communication and collaboration across maintenance repair operations (MRO). Businesses can share files and images with users in various formats. Read more about VSight Remote
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Augmented reality (AR) tools for remote assistance
VSight Remote is a cloud-based remote assistance software that provides field technicians with various augmented reality (AR) tools to facilitate team communication and collaboration across maintenance repair operations (MRO). Businesses can share files and images with users in various formats. Read more about VSight Remote
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Iperius Remote  

4
Remote desktop software for support and file transfer
Iperius Remote is a remote desktop software designed to help businesses connect with Windows computers or servers to provide support, transfer files, share screens, and more. Administrators can customize the platform by adding the organization's name, logo, information, and preset options. Read more about Iperius Remote
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Remote desktop software for support and file transfer
Iperius Remote is a remote desktop software designed to help businesses connect with Windows computers or servers to provide support, transfer files, share screens, and more. Administrators can customize the platform by adding the organization's name, logo, information, and preset options. Read more about Iperius Remote
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TeamViewer  

7,789
87 pts
Remote support, remote access & online meetings software
TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more. Read more about TeamViewer
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Remote support, remote access & online meetings software
TeamViewer is a remote support, remote access & online meetings management software which supports remote computer restart, printing, & install, & more. Read more about TeamViewer
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Cisco Webex  

4,990
Voice and video conferencing with screen sharing
Cisco Webex is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more. Read more about Cisco Webex
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Voice and video conferencing with screen sharing
Cisco Webex is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more. Read more about Cisco Webex
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Remote Support  

1,614
82 pts
Secure remote access software
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the industry's top solution for securely accessing and supporting any device or system, located anywhere in the world. Read more about Remote Support
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Secure remote access software
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the industry's top solution for securely accessing and supporting any device or system, located anywhere in the world. Read more about Remote Support
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Join.Me  

1,329
Online conferencing and meeting tool
join.me is an online conferencing and meeting tool that lets multiple people from multiple locations connect with each other at the same time. Read more about Join.Me
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Online conferencing and meeting tool
join.me is an online conferencing and meeting tool that lets multiple people from multiple locations connect with each other at the same time. Read more about Join.Me
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AnyDesk  

586
84 pts
Remote desktop software
AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Read more about AnyDesk
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Remote desktop software
AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Read more about AnyDesk
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Zoho Meeting  

479
Web conferencing tool to host online meetings and webinars.
Access remote participant's computer using Zoho Meeting. Share your computer's keyboard and mouse control with other participants during meeting. Read more about Zoho Meeting
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Web conferencing tool to host online meetings and webinars.
Access remote participant's computer using Zoho Meeting. Share your computer's keyboard and mouse control with other participants during meeting. Read more about Zoho Meeting
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Dameware  

224
78 pts
Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
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Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
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Upscope  

91
Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
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Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
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VNC Connect  

81
Simple, secure & powerful remote access and support software
Enjoy seamless, instant connectivity with VNC Connect. No software install. Zero footprint. Cross-platform screen sharing, end-to-end encryption, simple session code authorization, user consent warning, reboot & automatic resume, transfer files, print & chat. Read more about VNC Connect Branding and customization available.
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Simple, secure & powerful remote access and support software
Enjoy seamless, instant connectivity with VNC Connect. No software install. Zero footprint. Cross-platform screen sharing, end-to-end encryption, simple session code authorization, user consent warning, reboot & automatic resume, transfer files, print & chat. Read more about VNC Connect Branding and customization available.
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GolfStatus  

32
Golf course software for non-profit organizations
GolfStatus is a golf course software designed to help golfers, golf facilities, and nonprofit organizations manage tournaments, rewards, email marketing, event registrations, fundraisers, and more. Organizers can schedule and send push notifications to players about promotions. Read more about GolfStatus
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Golf course software for non-profit organizations
GolfStatus is a golf course software designed to help golfers, golf facilities, and nonprofit organizations manage tournaments, rewards, email marketing, event registrations, fundraisers, and more. Organizers can schedule and send push notifications to players about promotions. Read more about GolfStatus
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ilos  

29
Video's Most Interactive Platform
VidGrid is an interactive video management software designed to help businesses record videos and improve participants' engagement through in-video questions, surveys, polls, and call-to-action. Administrators can monitor users' behavior and organize captured videos in multiple folders. Read more about ilos
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Video's Most Interactive Platform
VidGrid is an interactive video management software designed to help businesses record videos and improve participants' engagement through in-video questions, surveys, polls, and call-to-action. Administrators can monitor users' behavior and organize captured videos in multiple folders. Read more about ilos
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Abacus Private Cloud  

108
Purpose-built, private cloud for legal and accounting firms
Access your business, securely with a purpose-built and compliant workspace, dramatically reducing IT management burdens and costs, while increasing your organization's teamwork and productivity. Read more about Abacus Private Cloud
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Purpose-built, private cloud for legal and accounting firms
Access your business, securely with a purpose-built and compliant workspace, dramatically reducing IT management burdens and costs, while increasing your organization's teamwork and productivity. Read more about Abacus Private Cloud
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NetSupport Manager  

21
Remote access and support management solution
NetSupport Manager is a remote access management solution designed to help businesses manage devices remotely across multiple platforms. Key features include two-way communication, remote control, real-time monitoring, systems management, and multi-platform support. Read more about NetSupport Manager
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Remote access and support management solution
NetSupport Manager is a remote access management solution designed to help businesses manage devices remotely across multiple platforms. Key features include two-way communication, remote control, real-time monitoring, systems management, and multi-platform support. Read more about NetSupport Manager
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GoToMyPC  

26
Remote support management solution
GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices. Read more about GoToMyPC
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Remote support management solution
GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices. Read more about GoToMyPC
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Wayk Now  

18
Remote desktop and support tool for personal/commercial use
Wayk Now is a cross-platform remote support and remote desktop software for MSPs, help desk personnel and other IT professionals. System administrators and support technicians can chat, share and transfer files with end users through secure remote connection… Read more about Wayk Now
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Remote desktop and support tool for personal/commercial use
Wayk Now is a cross-platform remote support and remote desktop software for MSPs, help desk personnel and other IT professionals. System administrators and support technicians can chat, share and transfer files with end users through secure remote connection… Read more about Wayk Now
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Help Lightning  

10
Remote assistance software to improve customer satisfaction.
We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help. Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems. Read more about Help Lightning
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Remote assistance software to improve customer satisfaction.
We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help. Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems. Read more about Help Lightning
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