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Remote Support Software

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Here's our list of apps for Remote Support software. Filters help you narrow down the results to find exactly what you’re looking for.

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49 apps
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Dameware  

220
Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
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Dameware

220
Remote-access system support tool for IT professionals
Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting. Read more about Dameware
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SysAid  

179
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
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SysAid

179
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
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Upscope  

91
Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
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Upscope

91
Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
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VNC Connect  

60
Remote Support
VNC Connect is screen sharing software that enables you to solve problems, help people and work remotely. Read more about VNC Connect
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VNC Connect

60
Remote Support
VNC Connect is screen sharing software that enables you to solve problems, help people and work remotely. Read more about VNC Connect
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VidGrid  

28
Video's Most Interactive Platform
VidGrid is Video's Most Interactive Platform. Read more about VidGrid
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VidGrid

28
Video's Most Interactive Platform
VidGrid is Video's Most Interactive Platform. Read more about VidGrid
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NetSupport Manager  

20
IT Management, Remote Support
Provides a single solution for remote support - from a desktop, laptop, tablet or smartphone, monitor multiple systems at once. Read more about NetSupport Manager
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NetSupport Manager

20
IT Management, Remote Support
Provides a single solution for remote support - from a desktop, laptop, tablet or smartphone, monitor multiple systems at once. Read more about NetSupport Manager
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Acquire  

18
Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Read more about Acquire
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Acquire

18
Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Read more about Acquire
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iSupport  

32
Customer Service, Help Desk, ITSM, Remote Support
End users can submit requests for service, search for solutions, and view the status of their open incidents. Read more about iSupport
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iSupport

32
Customer Service, Help Desk, ITSM, Remote Support
End users can submit requests for service, search for solutions, and view the status of their open incidents. Read more about iSupport
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RemotePC  

28
Remote Support
RemotePC is a remote access solution allowing users to access their PC or Macs from anywhere, including from mobile devices. Read more about RemotePC
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RemotePC

28
Remote Support
RemotePC is a remote access solution allowing users to access their PC or Macs from anywhere, including from mobile devices. Read more about RemotePC
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Remote Utilities  

11
Remote Support
A remote desktop software that lets you remotely access LAN PCs and provide remote support over the Internet. Read more about Remote Utilities
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Remote Utilities

11
Remote Support
A remote desktop software that lets you remotely access LAN PCs and provide remote support over the Internet. Read more about Remote Utilities
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Helpshift  

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Helpshift

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Mikogo  

21
Show any screen content from your computer over the Web in real-time to multiple people.
Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more. With high-speed desktop sharing capabilities, Mikogo allows the presenter to share their screen (including any document or application) with thei… Read more about Mikogor meeting participants live over the Web in real-time. Anything the presenter can see on their screen, the participants are able to view remotely on their very own screens. There are many features included with Mikogo as a free download. Businesses benefit by upgrading to a business account with further features. Security is of a high standard, employing an industry-leading AES encryption, along with several other security measures. A quick and straightforward setup means that Mikogo is suitable for all users, from the average computer novice to the more advanced user.
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Mikogo

21
Show any screen content from your computer over the Web in real-time to multiple people.
Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more. With high-speed desktop sharing capabilities, Mikogo allows the presenter to share their screen (including any document or application) with thei… Read more about Mikogor meeting participants live over the Web in real-time. Anything the presenter can see on their screen, the participants are able to view remotely on their very own screens. There are many features included with Mikogo as a free download. Businesses benefit by upgrading to a business account with further features. Security is of a high standard, employing an industry-leading AES encryption, along with several other security measures. A quick and straightforward setup means that Mikogo is suitable for all users, from the average computer novice to the more advanced user.
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SWAG Client  

5
On-demand tech support at your fingertips
We provide businesses with remote support for all technical problems. Read more about SWAG Client
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SWAG Client

5
On-demand tech support at your fingertips
We provide businesses with remote support for all technical problems. Read more about SWAG Client
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MAXfocus  

4
LOGICNow's MAXfocus is now part of SolarWinds MSP RMM
MAXfocus helps you grow your business, make more money, attract more customers and tie wandering break/fix customers to you. This RMM tool has been built for use by any business model, whether you're break/fix, support bank or managed services, MAX helps you deliver superior IT support services. Read more about MAXfocus
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MAXfocus

4
LOGICNow's MAXfocus is now part of SolarWinds MSP RMM
MAXfocus helps you grow your business, make more money, attract more customers and tie wandering break/fix customers to you. This RMM tool has been built for use by any business model, whether you're break/fix, support bank or managed services, MAX helps you deliver superior IT support services. Read more about MAXfocus
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ZBillingNET  

2
Recurring billing software for SMBs
Z-Billing is a web-based recurring billing, invoicing and support software for small to medium sized businesses. Read more about ZBillingNET
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ZBillingNET

2
Recurring billing software for SMBs
Z-Billing is a web-based recurring billing, invoicing and support software for small to medium sized businesses. Read more about ZBillingNET
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Augmented Support  

1
Real-time remote AR for technical support
Augmented Support is a cloud-based augmented reality solution which provides real-time remote technical support in field service & customer support sectors. Read more about Augmented Support
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Augmented Support

1
Real-time remote AR for technical support
Augmented Support is a cloud-based augmented reality solution which provides real-time remote technical support in field service & customer support sectors. Read more about Augmented Support
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ManageEngine Remote Access Plus  

0
Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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ManageEngine Remote Access Plus

0
Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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NeuQs Free Helpdesk  

0
Web-based help desk and support application
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Read more about NeuQs Free Helpdesk Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive help desk that will improve your levels of service simply by working with it. It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.
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NeuQs Free Helpdesk

0
Web-based help desk and support application
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Read more about NeuQs Free Helpdesk Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive help desk that will improve your levels of service simply by working with it. It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.
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OpenTouch Office Cloud  

0
Voice & unified communications for SMBs
A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses. Read more about OpenTouch Office Cloud
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OpenTouch Office Cloud

0
Voice & unified communications for SMBs
A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses. Read more about OpenTouch Office Cloud
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PC-Duo Remote Control  

0
PC-Duo: fast, secure and centrally managed remote control.
Remote Control. Read more about PC-Duo Remote Control
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PC-Duo Remote Control

0
PC-Duo: fast, secure and centrally managed remote control.
Remote Control. Read more about PC-Duo Remote Control
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SightCall for Salesforce  

0
Video calling support solution for Salesforce
SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support. Read more about SightCall for Salesforce
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SightCall for Salesforce

0
Video calling support solution for Salesforce
SightCall for Salesforce is a video calling tool designed to help agents resolve customer issues using additional visual support. Read more about SightCall for Salesforce
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TechSee  

0
Intelligent visual customer support solution
TechSee is an intelligent visual support solution which provides SMBs & enterprises with the platform to assess, diagnose and resolve technical issues remotely. Read more about TechSee
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TechSee

0
Intelligent visual customer support solution
TechSee is an intelligent visual support solution which provides SMBs & enterprises with the platform to assess, diagnose and resolve technical issues remotely. Read more about TechSee
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eBLVD Remote Desktop  

0
Access Your Computers From Anywhere
Get instant, secure access to your files, programs, and email from anywhere. Connect quickly and easily, whether you're at work, at home, or on the road. Manage and support unattended computers & POS devices faster and easier. Read more about eBLVD Remote Desktop
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eBLVD Remote Desktop

0
Access Your Computers From Anywhere
Get instant, secure access to your files, programs, and email from anywhere. Connect quickly and easily, whether you're at work, at home, or on the road. Manage and support unattended computers & POS devices faster and easier. Read more about eBLVD Remote Desktop
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eSpace Contact Center  

0
Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
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eSpace Contact Center

0
Multi-channel communications and telephony platform
Huawei eSpace Contact Center is a multi-channel communications platform with carrier-grade telephony and IP-based call processing for large businesses. Read more about eSpace Contact Center
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