App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Bugzilla
5
39
4
76
3
20
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based solution for managing software development
Table of Contents
Bugzilla - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Bugzilla overview
What is Bugzilla?
Bugzilla is a cloud-based software designed to streamline the software development process. It allows teams to plan, organize, and release software on their own schedule. Bugzilla is used to improve product quality, enhance communication, and increase productivity.
The product offers advanced search capabilities, enabling users to quickly find the exact information they need. Bugzilla also provides a structured way to categorize and track issues based on products and components. Additionally, it allows teams to monitor the progress of past, current, and future product releases through its milestone tracking feature.
Starting price
Alternatives
with better value for money
Pros & Cons
Bugs and Issues
User Interface
Email Notifications
Search Functionality
Outdated and unattractive interface
Bugzilla’s user interface
Bugzilla review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.0
Ease of use
4.2
Customer support
4.0
Reviews sentiment
What do users say about Bugzilla?
Reviewers appreciate Bugzilla for its robust bug tracking, effective reporting tools, and reliable email notifications that keep teams updated on issue progress. They find its advanced search features, customizable workflows, and integration with email and test management tools helpful for managing multiple projects and avoiding duplicate bugs. Some feel it is easy to use, even for beginners, and value its open-source flexibility.
Users report that Bugzilla’s user interface appears outdated and lacks modern design, with limited customization and integration options for third-party tools. They mention the UI can be confusing and visually unappealing, and note challenges with administration and adapting to evolving project needs.
Select to learn more
Who uses Bugzilla?
Based on 136 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Bugzilla's key features
Most critical features, based on insights from Bugzilla users:
All Bugzilla features
Features rating:
Bugzilla alternatives
Bugzilla
Starting from
Free
Zoho Sprints
Starting from
3
/user
Per month
Asana
Starting from
10.99
/user
Per month
Jira
Starting from
7.91
/user
Per month
Bugzilla pricing
Value for money rating:
Starting from
Free
User opinions about Bugzilla price and value
Value for money rating:
To see what individual users think of Bugzilla's price and value, check out the review snippets below.
Abhishek T.
Bug Hunter Influencer
Chetan T.
Customer Experience Director
Bugzilla integrations (5)
Integrations rated by users
We looked at 136 user reviews to identify which products are mentioned as Bugzilla integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
“works fine but is not really all that helpfull for us”
Marvin S.
Lead Software Developer
Bugzilla support options
Typical customers
Platforms supported
Support options
Training options
Bugzilla FAQs
Bugzilla has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises
These products have better value for money
Q. What level of support does Bugzilla offer?
Bugzilla offers the following support options:
Email/Help Desk