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Heroku
5
196
4
95
3
7
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Container-based PaaS to build, deliver, monitor & scale apps
Table of Contents
Heroku - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Heroku overview
Based on 305 verified user reviews
What is Heroku?
By industry, Heroku reviewers are most commonly professionals in computer software (41%). The most frequent use case for Heroku cited by reviewers is application development (70% of reviewers).
What do users say about Heroku pricing?
Reviewers appreciate Heroku’s clear pricing and valuable free tier for small projects, and some users report affordable paid plans with useful add-ons. However, some reviewers feel costs rise quickly as projects scale, and they find tier limitations and pricing confusing.
What are the most popular integrations for Heroku?
The Heroku integration most frequently cited by reviewers is GitHub, an application development product rated 4.8 out of 5 for its integration with Heroku.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Deployment
Developer Experience
Database
Pricing
Account Management
Unclear and escalating pricing structure
Heroku’s user interface
Heroku review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.4
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about Heroku?
Users report that Heroku makes deploying and managing web applications fast and straightforward, especially for small to medium projects. They appreciate the seamless integration with GitHub, ease of scaling, and the ability to add third-party services and databases with minimal configuration. Many find the platform user-friendly, with strong documentation and a low barrier to entry for beginners and students. They value the free tier for prototyping and learning.
Some say Heroku becomes expensive as applications grow or require more resources, and they note limitations in customization, advanced configuration, and control over infrastructure. They mention occasional slowdowns on the free plan and find certain add-ons or integrations costly or confusing.
Select to learn more
Who uses Heroku?
Based on 305 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Heroku's key features
Most critical features, based on insights from Heroku users:
All Heroku features
Features rating:
Heroku alternatives
Heroku
Starting from
7
Per month
Jira
Starting from
7.91
/user
Per month
GitHub
Starting from
4
/user
Per month
Microsoft Visual Studio
Starting from
45
/user
Per month
Heroku pricing
Pricing plans
Pricing details:
Private
No pricing info
Features included:
- App Metrics
- Automated Certificate Management
- Automatic OS Patching
- Autoscaling
- Background Workers
- Container Orchestration
- Custom Domains
- Dedicated Resources
- Deploy With Git & Docker
- Full Network Isolation
- Horizontal Scalability
- Preboot
- Predictable App Performance
- SSL
- Threshold Alerts
- Zero-Downtime Deploys
Shield
No pricing info
Features included:
- App Metrics
- Automated Certificate Management
- Automatic OS Patching
- Background Workers
- Container Orchestration
- Custom Domains
- Dedicated Resources
- Deploy With Git & Docker
- Horizontal Scalability
- Preboot
- SSL
- Threshold Alerts
- Zero-Downtime Deploys
User opinions about Heroku price and value
Value for money rating:
Of 99 reviews that provide robust commentary on Heroku's price and value, mention it in a positive light.
Some users report that Heroku offers a generous free tier and affordable entry-level plans, making it attractive for students, beginners, and small projects. Reviewers appreciate the ability to experiment or prototype apps at little to no cost, and they find the pricing structure clear and easy to understand for small-scale deployments. Some users say the free and base options provide enough functionality to get started, and they value the flexibility to scale up as needed. Reviewers indicate that the add-on system and pay-for-usage model help manage costs for lightweight or side projects. Users think Heroku’s cost is justified by its ease of use, developer-friendly features, and the convenience of not managing infrastructure.
Some reviewers find that Heroku’s value for money diminishes as applications grow, with costs rising quickly for scaling, higher resource needs, or enterprise features. They feel the free tier’s limitations—such as apps “sleeping” after inactivity and slower response times—make it unsuitable for production or serious projects. Some users report confusion around tiered features and potential hidden costs, especially when comparing Heroku to self-hosted or other cloud solutions. Reviewers indicate that for larger businesses or high-traffic apps, Heroku becomes expensive compared to alternatives, and some miss previously available, more affordable plans.
, and
Heroku integrations (3)
Integrations rated by users
We looked at 305 user reviews to identify which products are mentioned as Heroku integrations and how users feel about them.
Integration rating: 4.8 (32)
“Integration with GitHub is important because it keeps our project boards in sync with code changes.”
Vijendra K.
Full-stack Application Developer
Integration rating: 4.8 (7)
“mportant because it allows external analysis and custom reporting workflows beyond the native platform views. It gives additional flexibility for historical analysis, operational reporting, and deeper data exploration.”
Lauren F.
Owner
Integration rating: 4.2 (7)
Integration rating: 5.0 (3)
Integration rating: 4.5 (3)
Integration rating: 4.5 (2)
Heroku support options
Typical customers
Platforms supported
Support options
Training options
Heroku FAQs
Q. What is Heroku used for?
Heroku is a cloud platform as a service (PaaS) designed for developers and teams to build, deliver, monitor, and scale modern apps. The container-based platform gives developers more time to focus on the core product without having to worry about maintaining app infrastructure. Heroku offers integrated tools, services, and workflows to help organizations of all sizes to maximize individual and team productivity, and deliver apps to market more quickly. Heroku comes with integrated data services and an ecosystem for deploying and running modern apps, while providing developers with an app-centric approach integrated with the most favored developer tools and workflows. The solution supports each step of the app development lifecycle, allowing users to build, run, manage and scale projects. Heroku Postgres provides database options at terabyte scale, with dynos (smart containers) to suit each team’s needs, accommodating even the highest traffic apps. Developers can customize their app stacks with buildpacks and add-ons with various features such as logging, monitoring, data stores, and more. Users can deploy apps directly from tools such as GitHub, Git, or CI (continuous integration) systems. Heroku’s web-based dashboard enables users to manage their apps and gain clear visibility into performance. The Heroku Operational Experience (OpEx) tool helps users to quickly identify negative trends in the app’s health, and guides them through troubleshooting and remediation of any common issues. A set of tools alerts developers of existing errors, and automatically scale dynos if response times for web requests exceed a specific threshold. Features such as application metrics, autoscaling, and threshold alerting are all included in the Heroku platform.
Q. What level of support does Heroku offer?
Heroku offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support
