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Jenkins
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automation server and continuous integration software
Table of Contents
Jenkins - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Jenkins overview
Based on 566 verified user reviews
What is Jenkins?
Jenkins is a continuous integration tool offering key features such as continuous delivery, pipeline management, authentication, continuous deployment, access controls/permissions, and version control, among others.
Who uses Jenkins?
By industry, Jenkins reviewers are most commonly professionals in computer software (37%). The most frequent use case for Jenkins cited by reviewers is continuous integration (100% of reviewers).
What are the most popular integrations for Jenkins?
The Jenkins integrations most frequently cited by reviewers are: GitHub (an application development product rated 4.9 out of 5 for its integration with Jenkins), Jira (an IT project management product, 4.6), and Bitbucket (a source code management product, 4.6).
Starting price
Alternatives
with better value for money
Pros & Cons
Connectivity
Automation
Orchestration
Appearance
Onboarding
Stability
Jenkins’s user interface
Jenkins pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.1
Customer support
4.1
Reviews sentiment
What do users say about Jenkins?
Users say Jenkins is highly valued for its flexibility, extensive plugin ecosystem, and strong integration capabilities, allowing them to automate builds, tests, and deployments across diverse environments. They appreciate its open-source nature, support for multiple languages and tools, and the ability to customize pipelines to fit complex workflows, making it a staple in many DevOps toolchains. They find it reliable for managing CI/CD processes at scale and benefit from its active community support.
Reviewers report that Jenkins has a steep learning curve, especially for beginners, and that its user interface feels outdated and unintuitive compared to newer alternatives. They mention setup and configuration can be complex, with documentation sometimes lacking, and note that maintaining Jenkins servers requires technical expertise. Some indicate that managing plugins and large-scale jobs can be cumbersome, and security or resource management may pose challenges.
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Who uses Jenkins?
Based on 566 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
Jenkins's key features
GetApp's analysis of 54 verified user reviews collected between February 2022 and December 2024 identifies Jenkins' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Jenkins' continuous delivery capabilities, noting its ability to automate the build, test, and deployment processes. They highlight its extensive plugin ecosystem, which integrates seamlessly with other tools. Users report that Jenkins is versatile and supports multiple programming languages and platforms. They find it helpful in reducing manual effort and saving time, though some mention that initial setup can be tricky. Overall, Jenkins is valued for its reliability and efficiency in continuous delivery workflows. Of the 45 Jenkins users who gave detailed accounts of their use of Continuous Delivery, 100% rated this feature as important or highly important.
Gaurav S.
Sr DevOps Engineer
Antonio C.
CTO
Users report that Jenkins offers robust pipeline management capabilities, allowing for the automation of build, test, and deployment processes. They appreciate the flexibility of defining pipelines in code and the ability to manage multiple pipelines easily. Reviewers highlight the visual editor and the clean interface, which make it straightforward to track pipeline status. They also value the integration with source control, which ensures that pipeline configurations are versioned and managed like any other code. Of the 37 Jenkins users who gave detailed accounts of their use of Pipeline Management, 97% rated this feature as important or highly important.

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Carlos R.
Software Engineer QA
Marcin K.
Senior Technical Engineer/Senior DevOps Engineer
Reviewers indicate that Jenkins provides a variety of authentication options, including local accounts, LDAP, Active Directory, and SSO with third-party solutions. They find the setup and management of authentication mechanisms to be straightforward and appreciate the ability to integrate with their organization's existing authentication systems. Users also value the security provided by Jenkins' authentication capabilities, which help control access to the platform and ensure that only authorized users can perform specific actions. Of the 31 Jenkins users who gave detailed accounts of their use of Authentication, 97% rated this feature as important or highly important.
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Catarina A.
Engineering Team Lead
Piotr P.
QA Automation Engineer
Users report that Jenkins facilitates continuous deployment by automating the release of built artifacts to production environments. They appreciate the availability of numerous deployment plugins and the ability to script complex deployment processes. Reviewers mention that Jenkins integrates well with version control systems like GitHub and Bitbucket, enabling seamless deployment workflows. While some users find the setup challenging, they acknowledge that Jenkins significantly improves productivity and reduces manual intervention in deployment processes. Of the 40 Jenkins users who gave detailed accounts of their use of Continuous Deployment, 95% rated this feature as important or highly important.


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Dylan C.
Software Developer

Ricardo S.
Small Company Owner
Reviewers highlight Jenkins' granular access control and permission management capabilities. They appreciate the ability to create groups, assign permissions, and control user access based on roles. Users find the matrix authorization strategy useful for managing complex permission structures. However, some mention that the system can be difficult to configure correctly, leading to occasional access issues. Overall, Jenkins' access control capabilities are valued for enhancing security and ensuring that only authorized users can perform specific tasks. Of the 39 Jenkins users who gave detailed accounts of their use of Access Controls/Permissions, 92% rated this feature as important or highly important.

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Parvathy G.
Devops Engineer
Wojciech S.
Owner
Users appreciate Jenkins' integration with various version control systems, including Git, SVN, and Bitbucket. They find it easy to trigger builds and deployments based on changes in the repository. Reviewers highlight the importance of version control in maintaining different versions of the code and the ability to revert to previous versions if needed. They also value the seamless integration with version control platforms, which helps streamline the CI/CD process and ensures that code changes are properly tracked and managed. Of the 34 Jenkins users who gave detailed accounts of their use of Version Control, 88% rated this feature as important or highly important.

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Nikhil P.
Sr. Software Engineer

Balaji s.
Software development Engineer
All Jenkins features
Features rating:
Jenkins awards
Jenkins alternatives
Jenkins pricing
Value for money rating:
Starting from
Free
User opinions about Jenkins price and value
Value for money rating:
To see what individual users think of Jenkins's price and value, check out the review snippets below.
Nadeera D.
Associate software engineer
Kelsey L.
Senior QA Engineer
Jenkins integrations (202)
Integrations rated by users
We looked at 566 user reviews to identify which products are mentioned as Jenkins integrations and how users feel about them.
Integration rating: 4.9 (29)
“We can get the version controlled code that developer has pushed in git and in Jenkins we can build the code test it and also deploy the code .Also there are various hooks provided by Jenkins to achieve automation.”
“With our jenkins pipeline we check if the code is compliant and with no bugs. In that manner, we only merge pull requests if the pipeline is green.”
“As an web software developer, integration with various types of code versioning control tools is vital for delivering quality products.”
“Integration is essential to trigger builds automatically and keep CI/CD tightly connected to code changes.”
“We trigger Jenkins job through github to allow for easy pre-merge testing and qualification.”
“Because we need to keep controlled our code source and every interaction with developers.”
“The automated scripts that are run from Jenkins are generally stored on Github.”
Nikhil P.
Sr. Software Engineer
Integration rating: 4.6 (11)
“By integrating Jira in Jenkins we can know which jira it code has been built and deployment has been done . Jira along with other software makes tracing of tasks easier with Jenkins ”
“Critical to send updates to our Jira tickets after builds, ensuring visibility to ticket progress. ”
“Helps track issues and link deployments or test results directly to user stories and tasks.”
“Keeps jira tickets and user stories updated with the updates to solution creation.”
Nikhil P.
Sr. Software Engineer
Integration rating: 4.5 (12)
“As an web software developer, integration with various types of code versioning control tools is vital for delivering quality products.”
“The use of Git for source code versioning is critical to our business model”

Anonymous R.
Small Company Owner
Integration rating: 5.0 (7)
“All notifications were integrated to arrive in Slack. Works correctly and reliably - all needed data is kept up to date in the appropriate Slack channel.”
“Provides real-time notifications on build status, making collaboration and response time much faster.”
Piotr P.
QA Automation Engineer
Integration rating: 4.8 (5)
“SonarQube used for code analysis and quality assessment is often part of software development pipelines. ”
Marcin K.
Senior Technical Engineer/Senior DevOps Engineer
Integration rating: 5.0 (1)
“it is helpful for regression testing for Agile project with less functional changes.”

Anonymous R.
Professional Quality
Integration rating: 5.0 (1)
“Results of the pipelines were connected with appropriate tickets in JIRA. Everything is shown correctly and is easy to trace.”
Piotr P.
QA Automation Engineer
Integration rating: 3.0 (1)
Integration rating: 2.0 (1)
Jenkins customer support
What do users say about Jenkins customer support?
Customer support rating:
We analyzed 31 verified user reviews to identify positive and negative aspects of Jenkins customer support.
Widespread user sentiment highlights Jenkins' large, active community as a reliable source for quick solutions and troubleshooting.
A significant portion of users appreciate the abundance of documentation and forums, making it easy to find help when issues arise.
A limited number of users note the lack of official or professional customer support beyond the community resources.
Support options
Training options
To see what individual users say about Jenkins's customer support, check out the review snippets below.
“The Jenkins community is the best one stop place where you can discuss the stuff and get the solution. Once you adopt it you will surely feel the difference with the quality and fast delivery of the product.”

Gurleen K.
Software Engineer
“Its user-friendly GUI makes it easy to learn and follow even if you not experienced, nevertheless, if you need support there's a lot of documentation out there or optionally you may count on its extensive community to support you.”

Tércio Y.
System Tester
Jenkins FAQs
Jenkins has the following pricing plans:
Pricing model: Free, Open Source
These products have better value for money
Q. What is Jenkins used for?
Jenkins is an open-source automation server designed to help businesses build, deploy, and automate the delivery of projects using plugins. It enables developers to distribute job tasks across multiple machines and facilitate software testing or deployment across platforms. The application provides Jenkins Pipeline, a suite of plugins, which enables businesses to implement continuous delivery (CD) pipelines, such as software version control, code review, internationalization, and more. With Blue Ocean UI, Jenkins allows administrators to create pipelines for projects, write Jenkinsfiles using a graphical editor, securely connect pipelines with the source control repository, and automatically update changes in projects made via Blue Ocean’s Pipeline editor. Jenkins offers a remote access API, which lets businesses access and capture data in Python, XML, and JSON formats. Third-party application administrators can connect their software with Jenkins and grant employee access by configuring credentials based on secret text or file, username and password, SSH Username with a private key, certificate file, and more.
Q. Who are the typical users of Jenkins?
Jenkins has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Jenkins support?
Jenkins supports the following languages:
Chinese (Simplified), English
Q. Does Jenkins offer an API?
Yes, Jenkins has an API available for use.
Q. What other apps does Jenkins integrate with?
Jenkins integrates with the following applications:
GitHub, Jira, Microsoft Azure, Acunetix, GitLab, Slack, Bitbucket, Gatekeeper
Q. What level of support does Jenkins offer?
Jenkins offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support




















