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XM for Strategy & Research vs Lyssna Comparison (2026)
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Good recommendations?

XM for Strategy & Research
5
325
4
92
3
10
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Lyssna
5
55
4
28
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
Lyssna is a user research platform that enables you to test designs with real users to gain audience insights. It offers a range of powerful testing tools. With Lyssna, you can save time and money, improve user engagement, and increase conversion rates.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
427
5
4
3
2
1
325
92
10
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.6
88
5
4
3
2
1
55
28
4
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros

Ginger S.
Graduate Student Academic Advisor
Vatsal K.
Software Engineer

Renee L.
HR Coordinator
Pros
Ross S.
User Researcher

Kylie M.
Product Designer

Jorge R.
UX Designer
Cons

Michael C.
Director of Survey Research
Victoria W.
Sole proprietor

Michael C.
Director of Survey Research
Cons
Gretchen N.
Sr. UX Director
Vladimir S.
UX Designer
Cat M.
Communications Manager
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features118
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Alerts/Notifications
- Assessment Management
- Audience Targeting
- Behavior Tracking
- Benchmarking
- Brand Guidelines
- Brand Tracking
- Campaign Segmentation
- Categorization/Grouping
- Change Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Competitive Analysis
- Conditional Logic
- Conversion Rate Optimization
- Customer Experience Management
- Customer Profiles
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Coding
- Data Collection
- Data Import/Export
- Data Storage Management
- Data Visualization
- Demographic Data
- Drag & Drop
- Email Management
- Email Marketing
- Email Reminders
- Engagement Tracking
- Face-to-Face
- Feedback Management
- For Mobile
- For Websites
- Funnel Analysis
- Geotargeting
- Heatmaps
- Landing Pages/Web Forms
- Machine Learning
- Market Data Analysis
- Media Analytics
- Mixed Methods Research
- Mobile App
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multimedia Support
- Multiple Data Sources
- Multiple User Accounts
- Multivariate Testing
- Natural Language Processing
- Offline Access
- Offline Response Collection
- Panel Management
- Paper-Based
- Performance Metrics
- Phone-Based
- Predictive Analytics
- Predictive Pricing Models
- Pricing Analytics
- Product Data Management
- Profitability Analysis
- Prototype Creation
- Pulse Surveys
- Qualitative Comparative Analysis
- Quantitative Analysis
- Quantitative Metrics
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SSL Security
- Screen Activity Recording
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Social Media Monitoring
- Software Testing Management
- Split Testing
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Unmoderated Testing
- Usability Testing
- User Management
- User Research Analysis
- Video Support
- Video recording/Transcriptions
- Visual Analytics
- Visual Editor
- Web Tracking
- Website Monitoring
- Widgets
- Workflow Management
- Total features52
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Alerts/Notifications
- Assessment Management
- Audience Targeting
- Behavior Tracking
- Benchmarking
- Brand Guidelines
- Brand Tracking
- Campaign Segmentation
- Categorization/Grouping
- Change Management
- Charting
- Collaboration Tools
- Commenting/Notes
- Competitive Analysis
- Conditional Logic
- Conversion Rate Optimization
- Customer Experience Management
- Customer Profiles
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Coding
- Data Collection
- Data Import/Export
- Data Storage Management
- Data Visualization
- Demographic Data
- Drag & Drop
- Email Management
- Email Marketing
- Email Reminders
- Engagement Tracking
- Face-to-Face
- Feedback Management
- For Mobile
- For Websites
- Funnel Analysis
- Geotargeting
- Heatmaps
- Landing Pages/Web Forms
- Machine Learning
- Market Data Analysis
- Media Analytics
- Mixed Methods Research
- Mobile App
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multimedia Support
- Multiple Data Sources
- Multiple User Accounts
- Multivariate Testing
- Natural Language Processing
- Offline Access
- Offline Response Collection
- Panel Management
- Paper-Based
- Performance Metrics
- Phone-Based
- Predictive Analytics
- Predictive Pricing Models
- Pricing Analytics
- Product Data Management
- Profitability Analysis
- Prototype Creation
- Pulse Surveys
- Qualitative Comparative Analysis
- Quantitative Analysis
- Quantitative Metrics
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SSL Security
- Screen Activity Recording
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Social Media Monitoring
- Software Testing Management
- Split Testing
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Unmoderated Testing
- Usability Testing
- User Management
- User Research Analysis
- Video Support
- Video recording/Transcriptions
- Visual Analytics
- Visual Editor
- Web Tracking
- Website Monitoring
- Widgets
- Workflow Management
Integrations
- Total integrations39
- Adobe Analytics
- Annex Cloud Loyalty Experience Platform
- Chattermill
- ClickTale
- Contentsquare
- DataGrail
- Dynamics 365 Business Central
- Figma
- Freshdesk
- Fuel Cycle
- Fullstory
- Genesys Cloud CX
- Glassbox
- Google Calendar
- Grade.us
- HubSpot CRM
- Infegy Starscape
- Jira
- Kantata
- LogRocket
- Make
- Marketo Engage
- Medallia Agent Connect
- Microsoft Outlook
- Microsoft Teams
- Pendo
- Quantum Metric
- ReviewTrackers
- SAP Analytics Cloud
- SAP Customer Experience
- Salesforce Sales Cloud
- ServiceNow
- SessionCam
- Slack
- SocketLabs
- Tableau
- Tango
- Tray.io
- Tremendous
- UserTesting
- Xoxoday
- Zapier
- Zendesk Suite
- Total integrations4
- Adobe Analytics
- Annex Cloud Loyalty Experience Platform
- Chattermill
- ClickTale
- Contentsquare
- DataGrail
- Dynamics 365 Business Central
- Figma
- Freshdesk
- Fuel Cycle
- Fullstory
- Genesys Cloud CX
- Glassbox
- Google Calendar
- Grade.us
- HubSpot CRM
- Infegy Starscape
- Jira
- Kantata
- LogRocket
- Make
- Marketo Engage
- Medallia Agent Connect
- Microsoft Outlook
- Microsoft Teams
- Pendo
- Quantum Metric
- ReviewTrackers
- SAP Analytics Cloud
- SAP Customer Experience
- Salesforce Sales Cloud
- ServiceNow
- SessionCam
- Slack
- SocketLabs
- Tableau
- Tango
- Tray.io
- Tremendous
- UserTesting
- Xoxoday
- Zapier
- Zendesk Suite
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