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Alma SIS vs Gradelink Comparison

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Overview

Category Leaders

Alma builds critical SIS tooling that significantly improves K-12 school operations and empowers educators to foster better...

Category Leaders

Gradelink is an easy-to-use student information system to help your school save time, improve enrollment, and fulfill its mission.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

113

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

298

5

4

3

2

1

167

100

8

8

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.7

611

5

4

3

2

1

464

132

14

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

There are so many GREAT features about Alma, to list just one is hard to do. I love the feed back that I receive from parents, teachers and administrators stating what they love about Alma.
It has a lot of great features that make it flexible for the needs of different schools. Most importantly, the customer service is fantastic.
The customer support team always has a great attitude and truly feels like they love helping you.

Pros

It is now seamless and very useful. Our parents are very appreciative of the improved communication we now offer as well as the mobile app that lets them more easily track their child's progress.
It is very user friendly and affordable for small schools. Notable: Teacher Pages which have been very Covid Friendly, great report section and parent friendly app.
I particularly am grateful for the patience and knowledge of the customer care resps. No matter how simple or trivial my questions or issues may be, they are very gracious and helpful.

Cons

Nothing stands out as a negative. I would be searching to find something that dissatisfied us.
There is no option to batch print report cards all in one job. There is no page break option, so RCs end up getting copied to the backs of one-another if they have an odd number of pages.
I am not on the admin side but have heard a bit of frustration.

Cons

There are no features that are too hard to use. I was not here when this program was integrated.
Also, the statements for the parents can be confusing.
Since I'm beginning to learn a little more of the software, I can not make an accurate comment about what I dislike least about the software.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features118
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Application Management
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Blended Learning
  • Block Websites/Applications
  • Built-in LMS
  • Cafeteria Management
  • Calendar Management
  • Candidate Management
  • Chat/Messaging
  • Class Registration
  • Class Scheduling
  • Class Summary
  • Classroom Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Course Authoring
  • Course Management
  • Credit Card Processing
  • Curriculum Management
  • Curve Scores
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Storage Management
  • Discipline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Employee Management
  • Employee Portal
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Scheduling
  • Faculty/Staff Management
  • Fee Collection
  • Fee Management
  • Financial Management
  • For Classroom
  • For Higher Education
  • For Labs
  • Forms Management
  • Grade Calculations
  • Gradebook
  • Group Registration
  • Independent/Private
  • Individualized Assessments
  • Invoice Management
  • K-12
  • Learning Management
  • Lesson Planning
  • Live Chat
  • Mobile Access
  • Mobile App
  • Multiple User Accounts
  • Online Calendar
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Report Cards
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • School District
  • Scoring
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Special Education
  • Student Information/Records
  • Student Management
  • Student Portal
  • Summary Reports
  • Support Audio/Images/Video
  • Surveys & Feedback
  • Synchronous Learning
  • Teacher Dashboard
  • Tests/Assessments
  • Third-Party Integrations
  • Transaction History
  • Transcripts
  • Visual Analytics
  • Wait List Management
  • Website Integration
  • Weighted Assignments
  • Workflow Management
  • Total features62
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Application Management
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Blended Learning
  • Block Websites/Applications
  • Built-in LMS
  • Cafeteria Management
  • Calendar Management
  • Candidate Management
  • Chat/Messaging
  • Class Registration
  • Class Scheduling
  • Class Summary
  • Classroom Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Course Authoring
  • Course Management
  • Credit Card Processing
  • Curriculum Management
  • Curve Scores
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Data Storage Management
  • Discipline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Employee Management
  • Employee Portal
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Scheduling
  • Faculty/Staff Management
  • Fee Collection
  • Fee Management
  • Financial Management
  • For Classroom
  • For Higher Education
  • For Labs
  • Forms Management
  • Grade Calculations
  • Gradebook
  • Group Registration
  • Independent/Private
  • Individualized Assessments
  • Invoice Management
  • K-12
  • Learning Management
  • Lesson Planning
  • Live Chat
  • Mobile Access
  • Mobile App
  • Multiple User Accounts
  • Online Calendar
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Records Management
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Report Cards
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • School District
  • Scoring
  • Search/Filter
  • Self Service Portal
  • Single Sign On
  • Special Education
  • Student Information/Records
  • Student Management
  • Student Portal
  • Summary Reports
  • Support Audio/Images/Video
  • Surveys & Feedback
  • Synchronous Learning
  • Teacher Dashboard
  • Tests/Assessments
  • Third-Party Integrations
  • Transaction History
  • Transcripts
  • Visual Analytics
  • Wait List Management
  • Website Integration
  • Weighted Assignments
  • Workflow Management

Integrations

  • Total integrations25
  • CANVAS
  • Degreed
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Teams
  • Moodle
  • PayPal
  • Slack
  • Stripe
  • WordPress
  • Zapier
  • Zoom Workplace
  • authorize.net
  • Total integrations9
  • CANVAS
  • Degreed
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Teams
  • Moodle
  • PayPal
  • Slack
  • Stripe
  • WordPress
  • Zapier
  • Zoom Workplace
  • authorize.net

User reviews that mention these apps

PR
AvatarImg

Patsy R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Alma SIS logo

Alma SIS

Great first year!

Reviewed 9 years ago

We had previously used Gradelink and we're happy with it until the price went up drastically. We searched for an alternative and found Alma and are so glad. The platform is much more user friendly and required no lengthy training sessions. Customer support was always readily available and very helpful. We won't be looking anywhere else for our SIS.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Patsy, Thank you so much for the kind words! It has been a pleasure working with New Hope Christian Academy this year and we are looking forward to a continued successful partnership for many more years to come :)

AS
AvatarImg

Alexis S.

Law Enforcement, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gradelink logo

Gradelink

Great Product

Reviewed a year ago

SIS has relatively ease of use.

Pros

Tuition and Breakfast for Financial obligations.

Cons

User Interface is dated. Needs to be updated.

Vendor response

Thank you for your input, Alexis! The good news is an updated user interface is in the works, although we aren't ready to announce any release dates yet.

MB
AvatarImg

Mary B.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

Gradelink Support

Reviewed 5 years ago

Gradelink continues to meet the needs of my school community year to year.

Pros

The support that is provided both online and in a person to person phone call.

Cons

There are very few things I dislike about the Gradelink SIS platform.

Vendor response

Thank you for the review, Mary. We love knowing that Gradelink is working so well for you!

ME
AvatarImg

Meghan E.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

User friendly SIS

Reviewed 5 years ago
Pros

Gradelink is the easiest SIS to use. If you ever have any trouble, the customer support is top notch!

Cons

Nothing! Gradelink keeps adding features to make their SIS have more functionality.

Vendor response

Our development team works hard to make Gradelink user-friendly, so we're delighted that you find it so easy to use, Meghan!

ML
AvatarImg

Marie L.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

I love Gradelink!

Reviewed 4 years ago

Excellent. The SIS is easy to maneuver and update on the administration side. Parents find Enrollme easy to use as well.

Pros

SIS is easy for parents and administrators. Communication facet is excellent as well as customer service.

Cons

It would be amazing if Gradelink would interface with Schoology. Especially the Grading section. The Birthdate List could be easier to use. I have share my suggestions with the development team.

Vendor response

We love hearing your school community is benefitting so much from using Gradelink, Marie! And we really appreciate your feedback because it's an important part of our ongoing product development.

AM
AvatarImg

Adam M.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Gradelink logo

Gradelink

Always updating their services

Reviewed 6 years ago
Pros

This program is always updating! They are staying ahead of the curve to help schools manage their SIS information.

Cons

I wish we could customize the data, depending on schools. There are certain features that we use that we would like to see.

Vendor response

You're right, Adam, we're continually working on product development, which is why we appreciate feedback like yours so much! Please talk with your service rep about the customization you need and let's see what we can do to help.

AvatarImg
AvatarImg

Juvy M.

Education Management, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

Gradelink SIS is the the best "link" between teachers, parents, students and administrators

Reviewed 6 years ago

Gradelink SIS makes my work as a teacher easier, simplified and innovative. A superb software!

Pros

This software is undeniably the best in streamlining data processing of the school. It actually eliminates tedious task of combining the lesson plans and standards and it makes the grading easier than ever. Communication with the parents is also perfect and the students can easily access and check their academic performance. The reports that it can generate are also one the best features of this software and the administrators can easily see teachers' lesson plan and if it is aligned to the current standard. This software is like a one-stop shop in which everything that each teacher needs is carefully designed and presented.

Cons

I almost define this software as the best software ever I used but one thing I want in the future is that developer should provide feature in which each school can also print or generate transcript of records. If this will be put in reality, the Gradelink SIS is simply amazing.

Vendor response

Thank you for the glowing review, Juvy! You'll be happy to know that transcripts can be downloaded for entire grade levels at a time and you can print labels for transcript folders.

EW
AvatarImg

Eric W.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Gradelink logo

Gradelink

Great Customer Support

Reviewed 4 years ago

Gradelink has been a reliable SIS and I think the customer support via email has been great.

Pros

I work in China and western sites can be problematic. We have never had problems with Gradelink. It has also been a great comfort that when we made major changes to our program and transcripts we were able to communicate easily with a support provider.

Cons

I used SchoolLoop in 2014 and it seemed much more intuitive and user friendly.

Vendor response

We're glad to hear that Gradelink is working so well for you in China, Eric! If you have ideas on how to make it more intuitive, please let us know.

DS
AvatarImg

Dale S.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

A must have for small schools!

Reviewed 5 years ago

Gradelink SIS has allowed us to go almost completely paperless which has definitely solved our filing challenges.

Pros

The software is easy to use with a host of tutorials to assist with any challenges I have faced.

Cons

The reports (progress report, report cards) are a little technical as it relates to making small adjustments regarding scale.

Vendor response

It's wonderful that you're using Gradelink to work more efficiently, Dale! If you ever need additional help, feel free to contact your support rep by phone or email and they'll be happy to assist you.

RS
AvatarImg

Richard S.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

Wonderful School Information System

Reviewed 5 years ago

Hickory Day School has loved using Gradelink over the past three years. I'm thrilled we found this SIS.

Pros

Ease of use, functionality, customer support, and customer care

Cons

Not being able to post assignments in the next quarter until the current one is over or the new one is active

Vendor response

We love that you're thrilled, Richard! We look forward to working with Hickory Day School for many years to come.

JG
AvatarImg

Jorge G.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

Great SIS

Reviewed 7 years ago
Pros

This SIS provides info at a few clicks, create great reports, and report cards. They did improved the staff roster export.

Cons

- It is improving it´s functions - Needs to intergrade more with other systems - Will sugest to them to have more graphs for results from reports

Vendor response

Thank you for your review, Jorge! Please let us know what systems you need to integrate with and we'll see what we can do. As you said, we're always working on improvements and increased functionality, and we've been adding to our list of third-party integrations.

BG
AvatarImg

Ben G.

Primary/Secondary Education, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

Great product and support

Reviewed 3 years ago

The product and the customer service has been great.

Pros

The Gradelink SIS is an all around great school information system program. It covers the needs of any school, it is easy to use, and the customer service has been great.

Cons

A very minor draw back, is that the Gradelink SIS system has some rigidity integrating school/student information into the students' report card.

Vendor response

Thank you for the encouraging review, Ben!

RB
AvatarImg

Raquel B.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gradelink logo

Gradelink

Gradelink is Awesome!

Reviewed 10 months ago

Outside of the workarounds, Gradelink is a very intuitive SIS system. It was easy to launch and the ease of use is great! I can't speak highly enough about [sensitive content hidden]. She has been a real pleasure to work with and makes it easy for me to implement this system. Thanks Gradelink for such an awesome SIS platform.

Pros

Compared to the prior SIS system we had, Gradelink is much more user friendly and easy to launch. Additionally, the customer service is superb! My representative, [sensitive content hidden] is absolutely amazing. While there are many training videos available for the system, Kate is also available to walk us through any issues we are experiencing. She spent a substantial amount of time walking my team and I through a few challenging problems we were trying to solve. She really cared that we were able to use the platform as its intended. Her customer service skills are literally a 10/10. I appreciate her.

Cons

As I attempt to merge both my elementary school and my preschools on to one platform, I am seeing a few issues with the platform meeting the needs of my preschool. Our contractual obligations require our preschool students to be checked in and checked out with the SPECIFIC time. I general present and absent will meet our contract requirements. The feature that we need is a batch check in and batch...

Vendor response

We agree, Raquel—Kate is amazing! We appreciate you sharing what you like about Gradelink and what you'd like to see added because it helps us keep up with educators' needs.

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Aaron H.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

Great SIS

Reviewed 4 years ago

WCA uses Gradelink to connect parents with their child's school experience. Being able to see grades, discipline reports, and upcoming events allow families to gain insight into the school.

Pros

Gradelink is a very simple School information System (SIS). As such, the setup time is very fast. The Gradelink support team is very helpful in getting the support that is necessary.

Cons

Because the SIS is a simple, there are not many additional features. The basic features- gradebook, lesson plans, etc. are accessible. However, the more complex features are not available.

Vendor response

We're honored that you chose Gradelink, Aaron! We want to make sure you're getting the most out of your service, so please look at gradelink.com/features to see what's available to you. Your input is valuable to us, so if there are still additional features you'd find useful, please talk with your support rep.

MF
AvatarImg

Michele F.

Education Management, 5,001-10,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Gradelink logo

Gradelink

Gets the job done - scary to look at!

Reviewed 5 years ago

This software is not something I would advise people to use. I find it to be intimidating and not user friendly.

Pros

I like the fact that at a University it does allow for holds to be placed and to view transcripts in thorough detail.

Cons

The cons are that it is borderline unreadable software. SIS is super frustrating to use and understand and there is essentially no way to fix a type-o

Vendor response

Looks like there's been a mix-up, Michele, because your school, The University of Aukland, isn't one of our clients. However, since you're frustrated with your current SIS, we'd be happy to talk with you to see if Gradelink would be a good fit. As you can see in our customers' reviews, people find Gradelink easy to use and the Support Team friendly and helpful. In the meantime, we'd appreciate it if you deleted this review and posted it on the correct product's profile.

MR
AvatarImg

Meredith R.

Education Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Gradelink logo

Gradelink

Gradelink Admin/User Reflections

Reviewed 3 years ago

Customer Service is excellent and very friendly.

Pros

The software is easy to use and a good fit for smaller educational organizations but lacks some functionality and reporting of other SIS programs that I have used (FACTS and Blackbaud).

Cons

User interface could be changed, integration of sections, certain reporting features should be enhanced.

Vendor response

Thank you for your feedback, Meredith! We're always looking for more ways to help educators get more done in less time, so please let your support rep know what features you'd find useful.

BH
AvatarImg

Belinda H.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

Great price for great functionality

Reviewed 8 years ago

This is our THIRD SIS. The staff have really helped us with even the most minor (usually user) errors and problems. I completely recommend this program.

Pros

As an admin, I like the functionality.

Cons

It is kind of glitchy. And all the extras cost so it was hard to tell what all we were buying.

Vendor response

With all the options for SIS, we're honored you chose Gradelink, Belinda! We're always happy to help in any way possible to ensure a great experience for Legacy Classical Christian Academy. Support is available via phone, email and our extensive help website.

RW
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Robert W.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

Great product w/ excellent customer service.

Reviewed a year ago
Pros

Gradelink has everything you would want from an SIS & more. You will not find a product in this market at a better value. Their customer service is knowledgeable, kind and quick to respond.

Cons

Their customer service is located on the west coast -- which for us in the east, it means that they are there for you late in the afternoon and evening, after everyone else has gone home.

Vendor response

Thank you, Robert! Your review made our day!

LJ
AvatarImg

Lynette J.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gradelink logo

Gradelink

High Praise for Gradelink and the Customer Service Team!

Reviewed 3 years ago

The Customer Support Team is fantastic. They are kind, encouraging, quick to follow up, and responsive to the first order. Being able to have a team at hand when I run into an issue is key and I can always count on them!

Pros

I find Gradelink easy to use. I came into the school when the person administering Gradelink had an emergency in her family. I was able to do all of the end of year processes with a little bit of guidance from the Gradelink Customer Service Team. My 'stepping in' became a full-time job with Gradelink Administration being a key component. I love the integration that Gradelink provides for Student Information, Online Enrollment, Website Services, and Payment Solutions.

Cons

My own lack of knowledge of SIS. Most things are intuitive, but if it's a process I'm not familiar with, I reach out to the Customer Service Team, who are there right away with guidance for me.

Vendor response

Wow, thank you so much for such an encouraging review, Lynette! You've always been a pleasure to work with.

LR
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Lisa R.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Gradelink logo

Gradelink

Improved Customer Service

Reviewed a year ago

The enhanced customer service over the past year was a tremendous help for our school as we transitioned to using our SIS to submit school data in real time to our state's department of education. I have been able to reach out to Gradelink and get an answer quickly to most questions via an email or phone call.

Pros

Gradelink has made every effort to comply with new requirements for our state's department of education school reports from an SIS. We are glad that we did not have to switch to a new company to receive this service.

Cons

It would be helpful if we could have multiple staff role choices ("access types") for the same person. It has been difficult when our administrators are also teaching a subject(s) so we have to create multiple "staff" entries to accommodate for the different roles.

Vendor response

Thank you, Lisa! It's rewarding to know we were able to meet your school's needs as your state's requirements changed.

AR
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Aimee R.

Education Management, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gradelink

I love Gradelink!

Reviewed 5 years ago

We have found Gradelink to be superior to other SIS programs we've used in the past. The cost is more practical and there are very few glitches. It works well across PC and Mac platforms.

Pros

I love the ease of use, functionality, and cost of this software. However the part I like MOST is the customer service. Whenever we have a question or issue, Gradelink customer service/technical support representatives are helpful and friendly.

Cons

The only part of Gradelink that I don't love is the lesson planning feature. It is sufficient, and I could easily get by using that module. However, I prefer the flexibility of another lesson planning product.

Vendor response

You made the support team's day, Aimee! We're always looking for ways to improve Gradelink, so please send a note to service@gradelink.com to let us know what changes you'd like to see in lesson plans.

CB
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Christine B.

Education Management, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gradelink

Excellent Customer Service

Reviewed 4 years ago

This is the first SIS that I have used formally, and I know there are more expensive, more robust systems out there, but I really believe that Gradelink meets all of our needs at a very affordable price. Some more bells and whistles may be nice, but they aren't really necessary.

Pros

One of the things I appreciate most about Gradelink SIS is it's customer service! Whenever I run into trouble they're always there to help point me in the right direction or fix the problem...though it's most often the former!

Cons

There are some reporting features and the ability to email a single financial statement without downloading first that would be helpful, but the feature I like least is the teacher/school news pages. It would be helpful if it had more formatting capabilities with photos, shapes and text boxes.

Vendor response

We really appreciate your feedback, Christine! Input from our customers is a vital part of our ongoing product development. Please look at the list at gradelink.com/features to see what's available to you already. If there are additional tools you'd like to see, please let us know we're continually working on ways to make Gradelink even more useful.

AE
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Allison E.

Education Management, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gradelink

Excellent Customer Service

Reviewed 4 years ago

Excellent. Every year we explore and add new features for our school staff and families. A wonderful SIS for all community members to utilize. During Distance Learning, Gradelink has been key in keeping our teachers and parents in communication.

Pros

The software is not only easy to use, but the Customer Service is outstanding. Response time is quick and is usually in the form of a personalized video tutorial walking you through the steps.

Cons

Some settings are not right for our organization, but the company is great at taking feedback for future consideration.

Vendor response

It's rewarding to know that Gradelink is working so well for your entire school community, Allison! Thank you for sharing.

DK
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David K.

Education Management, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gradelink

Gradelink is the "gradest" resource for school!

Reviewed 4 years ago

Superior performance, compared to other grade resource and school tracking software I have utilized previously. I would never switch back at this point, even if multiple perks or discounts were offered for trial to consider. Gradelink SIS is the "gradest"!

Pros

Where do I begin? Tracking student records and achievements. Recording attendance. Compiling family information in one conveniently accessible location. Transcript issuance. I really like that beginning in Fall 2021 it appears my school will begin to do student contracts through Gradelink SIS (which I used at a previous school). You talk about a time and paper saver!

Cons

The only con I can truly think about is the monthly maintenance cost, but for the massive amount of service and ease of student/family tracking, I completely get it. And the cost is not that out-of-range; I am reaching for a negative comment here.

Vendor response

Wow, thank you for such a glowing review, David! And thank you for sharing so many ways your school is benefitting from using Gradelink.

LC
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Lynn C.

Education Management, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gradelink

Makes generating transcripts a dream! Friendly customer service.

Reviewed 2 years ago

The support we have received has been very helpful in figuring out what we can and cannot expect from Gradelink. In the main, our team has been very happy with the professionalism Gradelink has given our school over the last 3 years. We plan to continue using it.

Pros

The transcript feature, communication features, and standards tracking have been exceptionally useful for our school. The main reason we looked for a SIS was for transcript records management, and Gradelink has been perfect for us. The Report Card has been more difficult to customize for our small school, but teachers have been able to find work-arounds.

Cons

Ease of Use is 4 stars because some teachers have had a difficult time getting the hang of it, and some help tutorials or explanations can be difficult to find until you know what you're looking for. One feature that we have asked for several times is an app for teachers. The software is unusable on a mobile device, and there are times when a student calls with a question and the teacher is not by a computer browser to help answer that question.

Vendor response

Thank you for taking the time to write such a thorough review, Lynn! Input like yours helps us to understand the needs of our schools better. We look forward to serving your school for many more years to come.

MS
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Marie S.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gradelink

Valuable Tool for our School

Reviewed 5 years ago
Pros

Gradelink SIS is a very user friendly program. I use it all day, every day! Easy to find students during the day with easy access to their schedules. Easy to communicate with parents and staff with the communication feature. We use the EnrollMe for new applicants to the school and re-enrolling current students.

Cons

More flexibility/options in printing reports would be helpful. Gradelink staff are very helpful in finding solutions to any issues we run across.

Vendor response

Thank you for taking the time to share some of the things you like about Gradelink, Marie!