AlumNet Features

AlumNet

Cloud-based alumni management software

4.36/5 (22 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Ad hoc Reporting
Advertising Management
Alerts/Notifications
Application Management
Billing & Invoicing
Built-In Database
Calendar Management
Chapter Management
Committee Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Customizable Fields
Customizable Templates
Data Import/Export
Document Imaging
Document Management
Document Storage
Donor Management
Drag & Drop
Dues Management
Election Management
Email Marketing
Email Templates
Event Management
File Sharing
Financial Management
For Nonprofits
Fundraising Management
Jobs Board
List Management
Meeting Management
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Multi-Language
Newsletter Management
Online Giving
Payment Processing
Personalization
Receipt Management
Reporting & Statistics
SSL Security
Search/Filter
Social Media Integration
User Management
Video Management
Volunteer Management
Website Management
eCommerce Management
Learn moreCompare App
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Ad hoc Reporting
Advertising Management
Alerts/Notifications
Application Management
Billing & Invoicing
Built-In Database
Calendar Management
Chapter Management
Committee Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Customizable Fields
Customizable Templates
Data Import/Export
Document Imaging
Document Management
Document Storage
Donor Management
Drag & Drop
Dues Management
Election Management
Email Marketing
Email Templates
Event Management
File Sharing
Financial Management
For Nonprofits
Fundraising Management
Jobs Board
List Management
Meeting Management
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Multi-Language
Newsletter Management
Online Giving
Payment Processing
Personalization
Receipt Management
Reporting & Statistics
SSL Security
Search/Filter
Social Media Integration
User Management
Video Management
Volunteer Management
Website Management
eCommerce Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Ad hoc Reporting
Advertising Management
Alerts/Notifications
Application Management
Billing & Invoicing
Built-In Database
Calendar Management
Chapter Management
Committee Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Customizable Fields
Customizable Templates
Data Import/Export
Document Imaging
Document Management
Document Storage
Donor Management
Drag & Drop
Dues Management
Election Management
Email Marketing
Email Templates
Event Management
File Sharing
Financial Management
For Nonprofits
Fundraising Management
Jobs Board
List Management
Meeting Management
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Multi-Language
Newsletter Management
Online Giving
Payment Processing
Personalization
Receipt Management
Reporting & Statistics
SSL Security
Search/Filter
Social Media Integration
User Management
Video Management
Volunteer Management
Website Management
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


1 review

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

AlumNet Feature Reviews

17 reviewers had the following to say about AlumNet's features:

Carmen N.

A powerful tool to connect with your Alumni

2017-05-05

Better management of data

Pros

I think it is wonderful that Past Pupils can update their own information. It is also great to see which communications have been sent to them. We have not yet used the billing function, but this is a very useful function.

Cons

All the failed/undelivered messages in my inbox after sending an email to the entire database. I just have not had time to go back to each one and remove the incorrect email addresses.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 1-10 employees)

Software to Manage our members

2019-03-29

Event ticket sales is also going to make the Annual Conference management easier for the host of the year.

Pros

Event and Ticket Sales Management, with Online Auction built in. Communication via Email, SMS and PushNotifications.

Cons

Nothing that I can think of now. Hope to soon see the new Voting in the system, that would make Surveys for the office and the committee a breeze to get info. Go Team AlumNet !

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AlumNet


Thanks for the positive feedback.

We want to keep improving and thanks to clients like yourself and your input, we keep on growing the product to everyone's benefit.

Regards

V

Read more
Nicola d.

I've had a great experience from the beginning, our data integrity seems to have held.

2017-05-08

It has given us more power to manage our database - we originally ran the database through the school, now the alumni has more control and we don't have to wait in a queue to send comms.

Pros

Only minor glitches on importing data - all resolved.

Cons

It might be nice to be able to track hard/soft email bounces without having to sift through each and every bounced email manually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AlumNet


Hi Nicola

Thanks for your feedback.

I will add your E-Mail Templates suggestion to our development schedule.

Kind Regards

Vivien

Read more
Geila W.

Could not get my password accepted, but the personal telephonic backup service was fantastic

2017-10-25

It took 2 1/2 years to convince the relevant parties that this was a solution to many challenges that we faced with 2 different Excel spreadsheets, that were out of date and data did not correspond.

Pros

Easy to use the site and visually appealing.

Cons

Couldn't find the save button - too small. Also was not looking for a 'disc'. Maybe that needs to change and a different symbol/button used that is bigger

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AlumNet


Thanks Geila. We will be in touch to see how we can address the items listed in "Cons".

Read more
Grant L.

A useful tool - but is cumbersome to customise for specific school/alumni needs

2017-05-05

Getting a single database of members

Pros

Interface direct for community - new look customisation for MCOBA is a great addition.

Cons

Need central support - some more statistics and analyitics would be great (e.g payments, numbers of members per months - seasonality etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew C.

Andrew Clayton review of Alumnet

2018-09-05

Fantastic for communication, event scheduling and store of single data base of old boys

Pros

Well priced Excellent functionality Excellent service from Hennie and team

Cons

Digital user experience could be more friendly

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AlumNet


Thanks for the review Andrew.

I am glad you like the Features/Functionality we already have.

Please advise how we can get a higher rating on the "Value for Money" section, please.

Read more
Sianca M.

User friendly, easy to navigate, queries addressed with ease

2017-05-05

Pros

The calendar and announcements are easy to upload and edit and there are no unnecessary delays in posting and the switch between Dashboard and admin just made life easier

Cons

This software program does not allow me to upload PDF files and it is frustraring to keep changing over to JPG when you're in a hurry

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from AlumNet


Hi Sianca,

Thanks for the feedback.

Please could we arrange a Online training session to address your PDF issue, as PDF's are allowed to be imported and shared with AlumNet.

Regards

Vivien

Read more
Andre R.

Rondebosch Old Boys

2018-09-10

General pleasant experience, good service (also very prompt).

Pros

Extraction of data.

Cons

Difficulty on formatting ad-hoc emails The formatting if the weekly email is not great (mine is received all in Times New Roman and all in one para per item)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AlumNet


Thanks Andre for the feedback.

We have planned development for the Customized Weekly Mails in the Fourth Quarter 2018.

Thanks for your feedback.

Regards

V

Read more
Maryna d.

Very user friendly

2016-06-02

Although correct spelling of names are important, the rest of the communication is effortless.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Grant L.

Meeting the needs of running a Alumni Association

2018-09-07

Has really taken our piecemeal system/s and managed to bring some functionality that was sorely lacking over many years. We have also been given some functionality that the experiences of other alumni have allowed us to jump the curve so to speak

Pros

Was designed specifically with an Alumni in mind

Cons

Changes and suggestions can take a while to get approved and implemented

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from AlumNet


Thanks Grant for your feedback.

We will look at making the Request process and delivery of that more transparent to all Clients.

Thanks you for you and your alumni's input in making the software as great as it is already.

Regards
V

Read more
Marieta v.

Grey 't Experience

2016-06-13

Still a lack of communication within the network.

Pros

The advance search options - not always necessary to open the network to search eg a town, specific occupation or industry. Very user friendly.

Cons

Not to have the option to attach something to e-mails. The link given to open, when sent via the media, cannot be opened by a number of members.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering AlumNet

We would like to have a comment option to add additional info about the member eg. Left school in Gr 10. Maybe replace company name with comment. Only headings of announcements must appear on e-mails. We experience that members do not open the link to view the articles or photos. Maybe a link to view online shopping directly without having to sign in - to give anyone the opportunity to shop on line. The option to send an automatic receipt SMS to a member when payment is done

Source: Capterra
Helpful?   Yes   No
Read more
Jenni G.

On the whole, the system is user-friendly and easy to use.

2016-06-02

* The system is improving communication with our community tremendously.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Joanie v.

AlumNet Review

2018-09-07

We are relying on alumni to register themselves as our data basis is not effective to upload ourselves. we have come to realize that people are hesitant, without knowing what it's about.

Pros

It allows multiple facets of one organisation to be a part of the system. E.g alumni can connect with current parents.

Cons

This is just a personal observation, as we are new to the software and need more time to learn our way around some functions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from AlumNet


Thanks Joanie for your feedback.

I will get our Team to see how they can get a Video together to assist and attract more Alumni to your database.

Regards

V

Read more
Candice H.

Software Review

2016-06-13

I enjoy working with this system, it is easy to use and to understand and the support is great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elza V.

Most recommendable program

2018-09-10

Friendly and efficient staff. Fairly quick on-line shopping but unfortunately transaction cost a bit high and 30 days+ waiting time to receive fees.

Pros

Quick & easy access to profiles.

Cons

Allignment of e-mails Program "hangs" from time to time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from AlumNet


Thanks Elza, for the review.

Our new Email editor is already in testing and should be rolled out in October.

The Online Shopping cost is as Low as we can get it now, but the Additional feature to get the Admin fee sponsored by the Buyer, reduces the fee significantly.

We will keep on looking at reducing costs in the shop where we can.

You are also able to get monies from the Shop after 5 days of the transaction, if you didn't know, or on the Monthly bases we currently operate on.

Regards
V

Read more
Johnetha L.

Recommended

2018-10-11

Pros

Very user friendly and it's easy to update and create a profile.

Cons

I have no immediate cons about this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from AlumNet


Hi Johnetha

Thanks for the time to review our product.
Please let me know if you need any assistance.

Regards

V

Read more
Botha W.

Effortless and very effective!!

2017-05-05

Pros

The fact you can "group" your individuals in certain lists and/or categories which make it so much easier when you want to target a specific group, class or demographic via email or sms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more