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Countly Logo

Privacy-first, AI-ready analytics and user engagement

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Countly - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Countly overview

What is Countly?

Countly is a privacy-first, AI-ready analytics and engagement platform designed for organizations that want full control over their data. With on-premises or private cloud deployment, Countly keeps your data secure, compliant, and completely yours.

Across web, mobile, and connected devices, Countly helps teams understand how people use their products and take action with real-time insights, retention analytics, performance monitoring, and in-app messaging tools.

Countly empowers product, engineering, and data teams to work confidently with secure access controls and a future-proof foundation built for AI-driven customer experience innovation.

Starting price

Free

Alternatives

with better value for money

Countly’s user interface

Ease of use rating:

Countly reviews

Overall rating

4.6

/5

19

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.83/10
Rating distribution

5

4

3

2

1

14

3

2

0

0

Who uses Countly?

Based on 19 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Banking
Computer Software
Education Management
Financial Services
Others

Use cases

Web Analytics
Business Intelligence
Mobile Analytics
Product Analytics

Countly's key features

Most critical features, based on insights from Countly users:

User interaction tracking

All Countly features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
App notifications
Asset tracking
Audit management
Authentication
Backup and recovery
Behavior tracking
Campaign management
Cohort analysis
Compliance management
Contact management
Conversion tracking
Customer segmentation
Customizable branding
Customizable reports
Dashboard
Dashboard creation
Data import/export
Data security
Data visualization
Engagement tracking
Event triggered actions
Funnel analysis
Geotargeting
Goal setting/tracking
Heatmaps
In-App events tracking
Key performance indicators
Keyword tracking
Monitoring
Multi-Channel attribution
Multi-Language
Multiple Site Management
Notification scheduling
Pageview Tracking
Password management
Performance metrics
Performance monitoring
Personalization
Process/Workflow automation
Product data management
Push notifications
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Referral tracking
Reporting/Analytics
Reporting & statistics
Retention tracking
Revenue Tracking
ROI tracking
Search/Filter
Security management
Single sign on
Site Search Tracking
SMS notifications
Time on site tracking
Uninstall Tracking
Usage tracking/analytics
User interaction tracking
Visitor tracking
Visual analytics
Visualization
Website analytics
Web traffic reporting
Widgets

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Countly pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Countly price and value

Value for money rating:

Countly integrations (1)

Top integrations

Countly support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Webinars
In Person
Documentation
Live Online

Countly FAQs

Related categories