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Lillio
5
2.3K
4
1K
3
187
2
29
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Child care app for center management & parent communication
Table of Contents
Lillio - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Lillio overview
Based on 3623 verified user reviews
What is Lillio?
Lillio is a daycare tool offering key features such as communications management, a parent portal, data security, alerts and notifications, daily reports, and attendance tracking, among others.
Who uses Lillio?
By industry, Lillio reviewers are most commonly professionals in education management (15%). The most frequent use case for Lillio cited by reviewers is daycare (97% of reviewers).
What do users say about Lillio pricing?
Some reviewers find Lillio’s pricing fair and appreciate free trials and budget-friendly plans. Some users report that flat-rate and per-classroom charges can add up quickly, making it expensive for smaller organizations. Reviewers indicate discounts are available but wish for more transparent pricing.
Starting price
Alternatives
with better value for money
Pros & Cons
Parent Communication
Customer Support
Daycare Updates
Notification System
Integrations
Performance and Speed
Lillio’s user interface
Lillio review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Lillio?
Reviewers indicate Lillio helps them stay connected with their children’s daycare by providing real-time updates, photos, and daily reports on activities, meals, naps, and milestones. They appreciate the ability to communicate easily with teachers, track progress, and share updates with extended family, which gives them peace of mind and a sense of involvement. They find notifications and instant messages useful for staying informed throughout the day.
Some say the app’s interface can be clunky and difficult to navigate, especially when viewing or downloading photos and videos. They mention occasional delays in updates and wish for improvements in usability, bulk download options, and video saving features.
Select to learn more
Who uses Lillio?
Based on 3,623 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Lillio's key features
GetApp's analysis of 217 verified user reviews collected between July 2021 and September 2024 identifies Lillio's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Lillio's communications management capabilities for facilitating easy and direct communication between parents and teachers. They find it valuable for sharing updates, photos, and videos of children's activities throughout the day. Users report that the platform supports various channels like emails, SMS, and in-app messaging. However, some users mention difficulties in navigating comments and messages. Overall, they highlight the capability's role in keeping parents informed and engaged with their child's development and daily activities. Of the 72 Lillio users who gave detailed accounts of their use of Communications Management, 99% rated this feature as important or highly important.
Reviewers indicate that Lillio's parent portal is a valuable tool for keeping parents updated on their child's daily activities, meals, and progress. They appreciate the real-time access to photos, videos, and reports, which helps them stay connected and involved. Users find the portal user-friendly and efficient for communication with teachers and staff. Some users mention initial confusion for new users and difficulties for parents with limited tech skills, but overall, they value the transparency and convenience it provides. Of the 80 Lillio users who gave detailed accounts of their use of Parent Portal, 98% rated this feature as important or highly important.
Users report that Lillio's data security measures are robust and provide peace of mind. They appreciate that personal information and photos are stored securely on Amazon Web Services (AWS) with strong encryption and strict user authentication. Reviewers feel confident that their data is protected and not shared with third parties. They highlight the importance of data security, especially when dealing with sensitive information about children, and express satisfaction with Lillio's commitment to safeguarding their information. Of the 57 Lillio users who gave detailed accounts of their use of Data Security, 93% rated this feature as important or highly important.
Reviewers highlight the usefulness of Lillio's alerts and notifications for keeping them informed about their child's activities and important updates. They appreciate the ability to customize the frequency and type of notifications, receiving timely alerts for messages, photos, and events. Users find this capability helpful for staying connected and ensuring accountability. Some mention that there can be too many alerts, but overall, they value the prompt and unobtrusive notifications that keep them updated throughout the day. Of the 71 Lillio users who gave detailed accounts of their use of Alerts/Notifications, 92% rated this feature as important or highly important.
Users report that Lillio's daily reports are essential for keeping them informed about their child's daily activities, meals, and progress. They appreciate receiving detailed summaries and updates, which help them stay connected and involved in their child's development. Reviewers find the reports useful for tracking various aspects like meals, naps, and behavior. Some users mention a desire for more real-time updates, but overall, they value the comprehensive and informative nature of the daily reports. Of the 80 Lillio users who gave detailed accounts of their use of Daily Reports, 91% rated this feature as important or highly important.
Ayla S.
Manager

najmus s.
Relationship Executive
Bern M.
Owner
Reviewers appreciate Lillio's attendance tracking capabilities for ensuring accountability and safety. They find it helpful for marking attendance with timestamps, reducing paperwork, and keeping accurate records. Users report that the capability allows them to monitor their child's attendance history and receive alerts for check-ins and check-outs. They highlight the importance of this capability for maintaining discipline and ensuring their child's safety. Some users mention occasional difficulties in accessing the capability, but overall, they find it reliable and efficient. Of the 58 Lillio users who gave detailed accounts of their use of Attendance Tracking, 79% rated this feature as important or highly important.
All Lillio features
Features rating:
Lillio alternatives
Lillio pricing
Pricing plans
Pricing details:
User opinions about Lillio price and value
Value for money rating:
To see what individual users think of Lillio's price and value, check out the review snippets below.
Samia R.
Director
Elizabeth E.
VP Chief Publishing Officer
Lillio integrations (1)
Integrations rated by users
We looked at 3,623 user reviews to identify which products are mentioned as Lillio integrations and how users feel about them.
Integration rating: 4.0 (1)
“360Learning is our main LMS platform and we are integrated Kokoroe modules as scorm files in the platform”
MAXIME C.
Global digital learning manager
Integration rating: 1.0 (1)
“Para atendimento e utilizações de expansão”
YAN S.
Assistente
Integration rating: 5.0 (1)
Lillio customer support
What do users say about Lillio customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Lillio customer support.
Widely noted by reviewers, Lillio customer support is quick to respond and resolves issues efficiently when contacted.
A significant portion of users appreciate the helpfulness and professionalism of the support team throughout onboarding and troubleshooting.
Common user feedback highlights the ease of reaching customer service, with comprehensive answers and ongoing assistance.
A limited number of users report slow response times and unresolved billing or refund issues when contacting customer support.
Support options
Training options
To see what individual users say about Lillio's customer support, check out the review snippets below.
“Overall, I was with Lillio for several years however my business didn’t feel valued therefore I was okay with taking my business to another portal.”
Samia R.
Director
“I love that I can very detailed report about my cash flow very easily and the way the graphical representation is presented is very nice.”
Elizabeth E.
VP Chief Publishing Officer
“just customer support is a bit slow to help”
Leonardo A.
bdm
“The customer service and billing was terrible.”
Samia R.
Director
Lillio FAQs
Lillio has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Lillio used for?
Lillio is cloud-based solution designed for childcare centers that helps create early learning programs and document and share children's activities, including funny moments to developmental achievements. It helps involve parents and improve learning outcomes for children. The app was designed based on extensive consultations with early childhood educators, supervisors and directors of child care and early learning programs. For documentation, the app helps with recording meals, naps, behavior, and activities with the ability to add photos and videos. For parent engagement, the app allows for real-time parent communications, digital daily reports and instant messaging. For reporting, the app provides attendance reports, child portfolios, and development assessments for children's developmental progress.
Q. Does Lillio support mobile devices?
Lillio supports the following devices:
iPhone, iPad, Android
Q. What level of support does Lillio offer?
Lillio offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum










