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Playground Logo

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Cut costs & delight families w/ unified child care software

(1)

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Playground Pricing, Features, Reviews and Alternatives

Playground FAQs

Q. What type of pricing plans does Playground offer?

Playground has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Playground?

Playground has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Playground support?

Playground supports the following languages:
English, Spanish


Q. Does Playground support mobile devices?

Playground supports the following devices:
Android, iPad, iPhone


Q. Does Playground offer an API?

No, Playground does not have an API available.


Q. What other apps does Playground integrate with?

Playground integrates with the following applications:
HubSpot Marketing Hub, HubSpot CMS Hub, NetSuite, Stripe, Stripe Billing, HubSpot CRM


Q. What level of support does Playground offer?

Playground offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Chat

Playground product overview

Price starts from

0

Per month

Flat Rate

What is Playground?

Playground is child care management software used by child care centers, in-home providers, before/after school programs, Montessori preschools. Trusted by 100,000+ providers, teachers, and families. Lower your costs with Playground, the modern child care management software that eliminates admin busywork and delights families. Our top-rated software includes essential features like billing, family engagement, digital paperwork, attendance, food program management, reporting, staffing, and more. Enjoy a 1:1 dedicated account manager and live human support with response times below 60 seconds. Join 100,000+ satisfied child care providers, teachers, and families using Playground.

Key benefits of using Playground

Attendance: Student rosters, multiple contactless check-in/out options, carline queues, QR code sign-in/out, play dates, carpools.

Family Billing: Automatic invoicing, in-app tuition payments, offline payments, autopayments, pass along processing fees.

Enrollment: Unique page for your center, enrollment dashboard, multiple attendance plans, online applications w/fee processing, discount codes, accurate student and family data.

Documents: Upload PDFs to generate fillable online forms, families upload requested documentation, automatically send enrollment forms, stop chasing missing or incomplete forms.

Communication: Stay engaged with families through individual and group chats, announcements, photo and video sharing, record every activity and milestone with push notifications.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

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Playground logo

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4.9
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Starting from

0

Per month

Flat Rate

Free plan
Free trial
Pricing range

Starting from

109

Per month

Usage Based

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Playground pricing information

Value for money

4.8

/5

121

Starting from

0

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Playground features

Functionality

4.7

/5

121

Total features

28

1 categories

Most valued features by users

Activity Dashboard
Reporting & Statistics
Alerts/Notifications
API
Activity Tracking
Attendance Tracking
Billing & Invoicing
Calendar Management

Functionality contenders

Playground users reviews

Overall Rating

4.9

/5

121

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.6/10
Rating distribution

5

4

3

2

1

108

10

1

2

0

Pros
PERRRFECT - From learning about the program, purchasing and onboarding as well as user-friendly platform and quick response time. WIN WIN WIN!!! Plus the price is unbeatable.
They are constantly working to make it better and more helpful. I especially think it’s great that you can schedule times where they can help you learn a part of the program.
Playground is very user friendly and serves our needs perfectly. It is the best way to maintain student information.
Cons
I sometimes run into Technical Issues: at time there are glitches or error messages received when using the tool, which impacts my use.
The statement dates were not correct and caused a lot of confusion for parents. Assigning the charges takes a lot of time for us as a large center with multiple age groups and price points.
The Enrollment process has been a bit more difficult to customize.

Overall rating contenders

MK
AvatarImg

Micaela K.

Self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Daycare App Around!

Reviewed 2 months ago
Pros

I love everything about playground. You can upload photos, videos, reports, changes and even eating. I love how parents can pay on the app app as well as sign in and out. I have everyone do their paperwork electronically as well on the app which saves SO much time.

Cons

I can’t think of anything at the moment.

Vendor response

Thank you for the fantastic review! We're delighted to hear that you're enjoying all the features Playground offers. It's great to know that the app's functionalities, from uploading photos and videos to electronic paperwork, are making your experience smoother and more efficient. We're especially glad that the app has made it easier for parents to stay involved and for you to manage daily operations. Your satisfaction is our priority, and we appreciate your support!

KB
AvatarImg

Kimla B.

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great management system!

Reviewed a month ago

I love it. We just built a new building and equipped it with the KISI locks. These have been amazing. We use it for billing, parent communication, newsletters, menus, etc. I am so glad to have found this system.

Pros

PG has really helped me to organize my center. I love the communication with parents, the ability to do newsletters, and mostly the lock integration.

Cons

I do wish it was easier to see student/staff scheduling in the app. As is, I do not use PG for staff scheduling for this reason. I need my staff to be able to see everyone's schedule, so it just doesn't make sense for me yet. The lock system is great, the only thing I would change is the fact that if staff uses their pin to enter/exit the building, it clocks them in/out each time. This did not work for us, so I created a "fake" staff member so we could all use the same pin. The only downside is that I have to change that every time a staff member leaves. It would be much easier just to have each staff use their own PIN and disable that when they no longer work here.

Vendor response

Thank you for your feedback! We're thrilled to hear that Playground has helped you organize your center effectively. It's great to know that you love the communication features with parents, the ability to create newsletters, and especially the lock integration. If you have any other thoughts or need further assistance, we're always here to support you!

MJ
AvatarImg

Meredith J.

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

A little difficult so far but I think it will be great

Reviewed a month ago

Still new to us so I will give it more time, but so far it has been very frustrating

Pros

The ease of clocking students in and out

Cons

Getting set up. The invitations were very difficult to send to parents.

Vendor response

Thank you for sharing your experience! It's great to hear that you're finding the ease of clocking students in and out beneficial. We understand that it might feel a bit difficult at first, but we're confident that as you continue to use the program, you'll find it increasingly valuable. If you ever need any assistance or have questions, our support team is here to help you every step of the way!

LC
AvatarImg

Lisset C.

1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I always talk to my colleagues about Playground!!

Reviewed a month ago

I am excited about playground because I find myslef actually using it. I am hoping to give the document aspect a try again and possible finding a middle ground for adding the bookkeeping part of our childcare. I would love to be able to add my own bank and it be a tab where I can organize my expenses. Playground is so close to being a one stop shop.

Pros

All in one software. It is extremely customizable. Customer service is prompt. When you book with [sensitive content hidden] she knows the software really well and she know exactly what you are talking about even if you do not know what you are asking.

Cons

I do think there is a learning curve. It is vastly different than anything i have ever used. I am positive one time a document was deleted that a parent filled out so I am concerned about using the document part as I do not want to bug parents to refill out the long forms. I wish there was an option to only send documents to only one student instead of it having to send to everyone. I have also been told wrong information from the chat box. I had to book a session with [sensitive content hidden] and she was able to show me exactly what do to. I am grateful for her.

Vendor response

Thank you for your enthusiastic feedback! We're thrilled to hear that you frequently share your positive experience with Playground with your colleagues. It's great to know that you find the software to be an all-in-one solution that's extremely customizable. We're also glad that our customer service has been prompt, helpful, and knowledgeable. If you have any further thoughts or suggestions, we're always here to listen and support you!

CH
AvatarImg

Courtney H.

11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

GET PLAYGROUND NOW!

Reviewed a month ago
Pros

How "one stop shop" the app is for child care management and communication with parents. The ability to add multiple photos in one area for families to view and be able to caption are awesome. Also love how responsive the team is to questions, fixes, and updates.

Cons

Honestly, no major complaints. I looked at Brightwheel, have used ProCare and Playground beats them both. The functionality of the app and desktop site are terrific. I have a few personal quirks to work through but when I ask about it to the team, they either help with a solution or have suggestions page (that they USE!) to add future updates on!

Vendor response

Thank you for your feedback! We're delighted to hear about your experience with Playground. We're also glad to hear that our team has been responsive to your questions, fixes, and updates. We're always here to help with any thing might encounter, and we value your suggestions for future updates. If you have any other thoughts or need further assistance, we're always ready to support you!

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