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NEO LMS Logo

NEO LMS

NEO is an intelligent learning platform (ILP) for K-20.

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(16)

NEO LMS Reviews

Overall rating

4.6

/5

58

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.63/10

Reviews by rating

Pros and cons

Organization, everything is clear and easy to find, it permits to you optimize your time. Quality material is very good and professional videos, lectures, quizzes, etc. is in excellent quality.
The help features and guides are excellent and have helped my staff with the set up of our courses. It is end-user friendly and has been a great tool for instructors and students.
Pros: affordable $rates for small schools, ongoing improvement of software/addition of features, capability for audio/video recording, excellent and prompt technical support.
In addition, if there were more options for the type of test questions such as drag and drop.
Navigation is sometimes awkward. For example, getting to 'Notes' for a student, there is only one route.
It's difficult to find answers on the program itself.
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58 reviews

Recommended

EC
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Eugenio C.

Professor

Education Management, 51-200 employees

Review source

Overall Rating

University LMS

Reviewed 2 years ago

Transcript

Eugenio: I'm Eugenio a professor in a university, and I provide four out of five stars to NEO LMS. In...

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Alphie G.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Blended Learning Made Easy

Reviewed 4 years ago

My system of teaching the lessons and assessing the students changed when our institution adapted NEO LMS. Before, I am always worried of the suspension of classes and its effect to the flow of the lesson to be delivered but having NEO with me it eliminated the fear of not meeting my class in a face-to-face set up. NEO brings me closer to my students whether we go synchronous or asynchronous.

Pros

NEO LMS is very easy navigate. Lessons can easily be done even without the users guide or manual. I really like the customer support because of its efficient and quick response. In terms of grading assessments, I find it easy with the use of its Rubric feature. Before, I used to have a lot of papers to bring whenever I go but with NEO LMS, I just need to pull out my tablet to check the submissions of my students. Lastly, my students are more engaged and they enjoy more because of the gamification feature which other LMS don’t have.

Cons

I cannot think of any cons about NEO LMS. Its the perfect LMS for me. I have tested and tried other LMS which are complicated to use. But with NEO, everything is easy. If there is one thing that needs improvement, it would be the mobile app specifically for android devices.

Vendor response

Hello Alphie, we are glad that you had a good experience with MATRIX! Thank you for your trust and for selecting us as your institution's LMS provider. If you'd like to talk about how we could have improved your experience even more, please feel free to contact your dedicated ACE representative. Kind regards, CYPHER LEARNING team.

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Bernard Daniel E.

E-Learning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Learner's Best Friend

Reviewed 2 years ago

I have been very satisfied with what the application provided

Pros

Its overall flexibility has been one of the main features that have helped both administrators, and users to accomplish learning and finishing tasks. You can also fully customize your lessons and subjects to the kind of students that you have. As an administrator, you have control and statistics on your students' performance and learning. As one of the best platforms out there for e-learning, NEO has made it easy and light for people who have signed up.

Cons

Some sync issues come up every once in a while when I have to copy information from the masterclass. One has to be meticulous and detailed in their settings to get the kind of experience you want your students/participants to have.

Vendor response

Dear Bernard, thanks a lot for your feedback on NEO! This is valuable information for us to improve our platform. Quick suggestion on syncing which could be helpful: you may check the configuration sync to select items you want to sync in the child courses. We also suggest you enable the listing of child courses to allow you to select classes that you want sync to take place. Kind regards, CYPHER LEARNING team.

CK
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Cailee K.

Education Management, 501-1,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Love NEO, but hate NEO LMS (the app)

Reviewed 4 years ago
Pros

Love how through apple classroom you can lock students to this app to force them to not cheat on a NEO quiz.

Cons

The app is very glitchy! Sometimes it just shuts down when a student is working in it. Also not all of the quiz features work on the app. The first time students log in to the app is very confusing for them since they have to exactly type in the name of their district.

Vendor response

We are very sorry for the unpleasant experience you've had using our mobile app. Your feedback is very well noted, and we will ensure that it reaches our Engineering team to fix the issues in our app. If you're still with us, please feel free to contact your dedicated ACE representative about this. Kind regards, CYPHER LEARNING team.

AR
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Verified reviewer

E-Learning, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Teacher's partner amidst Pandemic

Reviewed 8 months ago

Overall the partnership between LMS and Teachers or Berkeley, in general, is a blessing amidst the chaos, for we were able to find a partner that help us solve most of the issues and difficulties that we and our students had during the pandemic where face-to-face is suspended, they gave us a platform where we could ensure that students are learning.

Pros

Neo LMS or Blink as we call it, have had been with Berkeley during the pandemic up until now that helping us to ease the learning gap between teachers and students. With the use of the LMS, it is easier to embed videos that we use in our lesson, where we could check if they watch it or not with the use of different assessment tools.

Cons

There's no particular least favorite part on my end, for I appreciate every tab, every function of the LMS. What I would suggest is to train us on how to use gamification so we could utilize this part more.

CA
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Clarissa A.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Review

Reviewed 8 months ago

As an educator, NEO LMS made everything easier and more convenient. Reaching out to your learners made easier with the messaging feature of this software and it makes online learning more enjoyable and fun.

Pros

NEO LMS is the perfect software in learning management. It gives the perfect features for the learners and at the same time for the educators. It has a feature that makes learning assessments and student's progress and development easier to track and record. The software is very organized as well and very student friendly. Even the beginners will not have a hard time using this software.

Cons

There are just times that NEO don't work because of some updates but nevertheless, it is for the software's improvement as well and at the same time, it doesn't take long.

Vendor response

Hello Clarissa, we are glad that you like NEO! CYPHER LEARNING strives to provide the best customer experience possible, and it brightens our day to know that we have done so.

JM
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Jean M.

E-Learning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Neo 101

Reviewed 8 months ago

Neo helped me to set up a user friendly virtual classroom. Assignments were easily created and synced to child classes. It allowed me to check on the progress of students from time to time.

Pros

Ease in organizing assessments. Neo provided a virtual platform to organize assessments for student learning thru their assignments feature.

Cons

The attendance. It would've been better if we can divide the dates into quarter/grading period.

Vendor response

Hi Jean, we appreciate you taking the time to provide feedback on NEO! We find your suggestion very insightful and will also check if these changes can be implemented in future releases. We would also be happy if you could share this with us via our Suggestion area of the Help Desk. Besides, please feel free to contact your dedicated ACE representative about this. Kind regards, CYPHER LEARNING team.

AJ
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Alyssa Jane G.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NEO LMS review

Reviewed 8 months ago

NEO LMS is an excellent platform to use as a virtual classroom as it provides varied assessments and it is manageable.

Pros

What I admire about NEO LMS is how it is easy to navigate. It also provides different and varied assessments to choose from.

Cons

I think one thing to improve in NEO LMS is that students should also be notifed when the teacher gives an assignment using Content Page.

Vendor response

Thank you so much for your feedback; this is extremely useful for our team. We'd also like to thank you for your suggestions; we'll make sure to keep you posted on further improvements and product updates in the future. Kind regards, CYPHER LEARNING team.

RS
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Robelei Swain M.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NEO as a tool for online schooling

Reviewed 8 months ago
Pros

Giving varied activities and having an organized gradebook makes it very simple to use

Cons

Attendance log is not customizable according to the school's desired format.

Vendor response

Hi Robelei, thank you for taking the time to leave us a review for NEO! We took it into consideration for future improvement on our attendance feature. A quick attendance tip that you may find interesting: you can add attendance as an activity and award points and badges automatically based on the students' attendance. This is a great way to motivate students to be present in your classes. Kind regards, CYPHER LEARNING team.

RS
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Robelei S.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Neo Lms

Reviewed 6 months ago
Pros

The gamification, activities, and assessments help move away from the traditional pencil and paper activities.

Cons

Errors like http errors appear from time to time. Night mode is still buggy.

Vendor response

Thank you so much for taking the time to share your thoughts on NEO! We will make sure to keep you posted on further improvements and product updates in the future. If you'd like to discuss how we could have improved your experience, please contact your dedicated ACE representative. Kind regards, CYPHER LEARNING team.

JP
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Jasmine P.

E-Learning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank you neo lms

Reviewed 8 months ago

It was a great experience! It helped us a lot especially during our online classes.

Pros

NEO LMS is very child friendly. Even a grade 1 student can navigate its features.

Cons

It is doesn't notify the students regarding activities all the time.

Vendor response

Hello Jasmin, thank you very much for your review! We are happy to know you enjoyed your NEO LMS experience. Feel free to contact our Support team if you have questions about the notification feature. Kind regards, CYPHER LEARNING team.

EC
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Eugenio C.

Education Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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University LMS

Reviewed 2 years ago

Very good, once you remove wrong links or avoid using features not well created it does a perfect job

Pros

The features, how it looks, it is very visual, mobile app, easy to follow courses.

Cons

still missing a nice mobile app visual, some files cannot be uploaded or downloaded, some places in the platform has no place to go, errors in some pages.

AA
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Ana Angelica G.

E-Learning, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pros and Cons of NEO LMS

Reviewed 8 months ago

NEO LMS is indeed very useful for E-learning and virtual classroom management. Conduct of lessons becomes more organized and managed because of the features we can be found in this software. There might be some glitches but I can say that I am satisfied with my overall experience in NEO LMS.

Pros

As an educator, the best feature of NEO LMS that I have really utilized is its assignment management. I can customized the fonts of instruction, add rubrics and schedule the posting of activities. It helps me organize my class and monitor the progress of the performance of my students.

Cons

The feature that I seldom use is the calendar feature. The fact that it is quite limited and cannot be customized well, is also one reason why I would rather use other application for calendar.

Vendor response

We are grateful that you took the time to provide feedback for NEO! Please allow us to share that the NEO LMS calendar feature shows all events and activities in your classes and in the entire site. All of the events are automatically added to the calendar, which takes less time for teachers. For synchronous sessions, the calendar allows the users to integrate Google Meet, MS Teams, Zoom, and other tools. You can have four kinds of events: Class, Group, School, and Personal events. Additionally, you may choose to view daily, weekly or monthly events or add an agenda view. Kind regards, CYPHER LEARNING team.

MI
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Maria Isabel H.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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NEO LMS Review from the Perspective of a Network of Schools

Reviewed 9 months ago
Pros

The most important features for us are competency tracking and score rules. NEO LMS is easy to navigate because of its social media-like interface.

Cons

Although competency tracking is available, there is currently no way to export reports on competencies. As a network of schools, it is vital to have such. A built in item analysis for quizzes would also be beneficial to us. Having this allows us to immediately determine which items can be replaced, eliminating the need to use another tool.

Vendor response

Thank you so much for your thorough and thoughtful review. This is extremely useful. We are happy to let you know that we have added this to our road map, more APIs related to Mastery and competencies will be added. It is now in the testing stage. We should be able to provide updates on this progress the soonest as possible through our ACE Team. Meanwhile, you may check updates as well via our Help Desk, road map section. Kind regards, CYPHER LEARNING team.

RB
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Rodel B.

E-Learning, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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USA using NEO for 2 Years

Reviewed 8 months ago

Fair, however, will appreciate if online quizzes can be improved by not allowing students to browse any resources online to include in NEO LMS lesson itself.

Pros

Ease of Use, easy navigation, and others.

Cons

Limited Apps in App Center that can be integrated with NEO such as respondus lockdown browser and monitor. The created lessons can not be downloaded and converted to a word and/or PDF that will be readily available to our students' option of asynchronous modular class.

Vendor response

It is great to know that you find NEO LMS easy to use and navigate! Here are some tips on how students can print a lesson that has been created with NEO. In the top right corner where their profile picture is found, there is a dropdown that says Print this page. This will allow them to print the current page they are on at the moment. For the other Apps, we love the suggestions, we would also be happy if you can share them with us via our Suggestion area of the Help desk. Besides, please feel free to contact your dedicated ACE representative about this. Kind regards, CYPHER LEARNING team.

AR
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Verified reviewer

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NEO the one

Reviewed 8 months ago

Distance learning has become easier with NEO. The platform can be customized and can adapt to other platforms we are using.

Pros

The LMS is easy to navigate. Classes and folders can be customized and lessons are easily synced to child classes. Progess is easily tracked.

Cons

Attendance can still be improved if date ranges can be customized and counted per quarter or semester. It's quite time consuming to input dates one by one.

Vendor response

Your feedback is much appreciated, and we took it into consideration for future improvement on our attendance feature. A quick attendance tip that you may find interesting: you can add attendance as an activity and award points and badges automatically based on the students' attendance. This is a great way to motivate students to be present in your classes. Kind regards, CYPHER LEARNING team.

DO
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Dr Oscar V.

E-Learning, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best in the market! I have tried many LMS and none like NEO.

Reviewed 6 years ago

Productivity! This product allows me to be more effective in what I do and profess.

Pros

NEO has it all! I've a course creator and content integrator since 1996 and I can create academic solutions for an entire region, district and schools. NEO allows me to measure student performance across each boundary and create a community of learning among all stakeholders. NEO has very powerful tools that goes beyond the regular institution administration and operation, this is a holistic education tool!

Cons

As an educator and technology user in the classroom need to have off-line capability so in countries like mine where electricity is not a constant student can keep working while there is no connectivity and resume once they are back within the range of our net coverage.

MB
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Majoe B.

Education Management, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Review

Reviewed 8 months ago

Ok but could be better

Pros

Cheaper than Moodle. Faster to load logical connections are ok

Cons

Integration Slow resolution with our question on uploading bulk questions.

Vendor response

We value your feedback very much, this request is already added to our in-progress task list. Alternatively, you may try a QTI converter to convert questions to QTI, this will allow you to bulk upload quiz questions. Our ACE Team is in communication with our Engineering Team and they will provide you with an update on the progress of this request. Thank you! CYPHER LEARNING team.

RA
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Robert A.

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best LMS offered online to date!

Reviewed 6 years ago

A learning management system that provided the options that we needed when we first started using it almost 4 years ago.

Pros

I love how clean the interface is. It is very easy to manage or navigate around. Parents and students have found using this system is intuitive and very user friendly!

Cons

One con comes to mind and that is the lack of features available to the Small Schools package. There should be a tier introduced that is between the Small School and Enterprise that allow a few more features for smaller schools that cannot afford the Enterprise package to be able to us or offer some sort of al-la-carte for all the features offered on the Enterprise package.

CR
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Catherine R.

E-Learning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Neo LMS as our new face of our future

Reviewed 8 months ago
Pros

Neo LMS helps us to cope with our new setup now and it also helps us to adjust from our traditional teaching to our modern teaching in an easy way.

Cons

I like everything about NEO except the fact that in the assignment section the system is too sensitive.

Vendor response

Thank you so very much for your review and feedback! At CYPHER LEARNING, we strive to work closely with our customers to resolve their concerns and will continue to be responsive to your needs. Do not hesitate to contact your ACE Representative directly, as they are always happy to assist in any way they can. Kind regards, CYPHER LEARNING team

AR
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Verified reviewer

E-Learning, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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NEO LMS Review

Reviewed 8 months ago
Pros

There are various kinds of assignments that can be given to students and they are easy to keep track.

Cons

The attendance cannot be modified according to what the school needs.

Vendor response

Thank you for taking the time to leave us a review for NEO. We are taking note of your feedback for future improvement on our attendance feature. A quick attendance tip that you may find interesting: you can add attendance as an activity and award points and badges automatically based on the students' attendance. This is a great way to motivate them to be present in your classes. Kind regards, CYPHER LEARNING team.

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Daria K.

Arts and Crafts, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Beautiful platform

Reviewed 4 years ago

Stress free experience. I’m always emailed about new assignments, grades and comments. Submissions are easy.

Pros

I like this platform more than others I’ve tried. I’ve used Moodle for many years and recently changed schools. Neo is much more user friendly, has beautiful design, and is easy to navigate from desktop or phone. I also like that it allows Face ID to log in.

Cons

Didn’t notice any cons except i’d prefer more options for editing text in the discussion.

AK
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Annie K.

Religious Institutions, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This has worked GREAT for our Church's Religious Education program!

Reviewed 6 years ago

It allows us to connect with students who otherwise would not participate in Religious Education.

Pros

This allows us to offer an alternative to our gathered program. It gives the students an experience that might even be better than the kids have in class, while still connecting with people from the parish who are responding to and commenting on their work. Making the classes really fun, involving and creative was much easier than I had expected!

Cons

No cons were added to this review

KJ
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Karyl Jane D.

E-Learning, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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User's Point of Review

Reviewed 8 months ago

It's always exciting to create my lessons, activities, and assessment for my student. The awesome features of LMS make it easier for students to learn. It also boost my confidence in presenting my lessons.

Pros

I like most the way we can organizer our own lessons and make it interactive. It also allows other websites to be embedded within the LMS.

Cons

The synchronization of lessons are sometimes not functioning.

CG
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Carol G.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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We explored other options but chose NEO LMS a few years ago. It was the right choice for us!

Reviewed 6 years ago

One place for all our curriculum assignments, resources, etc. and easy access (at home & school) from different devices.

Pros

Customer Service is excellent. They are responsive to suggestions and customer requests. It is customizable for the school, and it has served our students and teachers well.

Cons

Would be nice to have a drag-n-drop capability for some of the pages. For example, I can easily add a new web resource but it won't necessarily be in alpha order.

JM
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John M.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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NEO Online Classroom

Reviewed 4 years ago

I use this to manage an online classroom for 500 users. It is fairly easy to create assignments and monitor student completion. The NEO team is responsive to any questions.

Pros

Developer continues to add features. Dependable platform. Easy to use for student and teacher Allows posts within assignments for student-teacher communication

Cons

Student-Teacher messaging system is not searchable for key words and does not show all messages sent to a student.