I just wanted to say how I continue to be pleased with the services of Orbund even now at a different level. My most recent positive experience is related to discussions in classes. In some of my classes, I use discussion forum, however I did not like the fact that I didn't know a student had posted a comment unless i checked the class. I therefore contacted live help. I was told it was not possible so I should report it to my administrator who would seek to have this feature included. To my pleasant amazement, the next time I logged in, before even speaking to the Administrator, I could see recent discussions on my start page. That is so very helpful. This experience reinforced what I already know - Orbund is limited only by the limitations of my imaginations! Thanks again and please convey my thanks to whoever it is really due.
The flexibility - it responds to my needs
A bit sluggish with the messaging feature
Likelihood to recommend: 10/10
Implementation: We have been an Orbund customer since 2010. We had a complicated implementation (our programs were somewhat unique) but the team was very accommodating. I have suggested that a Business Manager who can sit down with the potential customer and walk through their programs would be helpful to determine the best set up and usage of the Orbund product. I think our initial understanding and training of the product was not thorough enough for us to work through issues without further assistance. Customer Service Once we were live the customer service team headed by Kaniz (who is very knowledgeable) is always pleasant and helpful. We had weekly meetings for a season and Kaniz and her team continue to be responsive when we have questions or issues. We are made to feel that meeting our needs is their main focus. Kaniz and her team are a delight to work with. Suggestions: I think a more thorough initial training (additional training materials, etc.) would help the client understand the system better and maybe some issues would be avoided or nullified. I would like to see a more vibrant live help with follow up emails or phone calls confirming that the issue has been resolved and how. The Orbund product has all the elements that we need to manage our school; student records, financial, course management, etc. Over time, It is evident that Orbund continues to improve its product with new features, updates, etc. always endeavoring to meet the expanding needs of its customers. I know it might be difficult, but it would be helpful to have a "heads up" when new features or changes are made. Thank You
The Orbund management system has become an essential member of the team at the Office of Registrar at our college. We especially love the fact that it is customizable to our needs which are unique and evolving as we are a relatively very young educational institution. It appears to us that the only limits Orbund has is that of our imaginations. As our needs are identified the product is modified. This makes managing our student information system much easier. We have been discovering that the system can do more than we actually use - for example we recently used it for our admissions process, helping in making our office green. We have gotten rid of much of the paper work associated with admissions. Orbund also keeps college community connected as it is used to communicate to all - students and staff alike about various matters. It allows for multi-dimensional communication as users on the system can communicate with each other. We believe that one of the strengths of the system is the excellent customer support! It is amazing their availability - by whatever medium most convenient for us at the time - they make us feel so important it is almost as if we are the only client (which we know is not the case). Our customer service rep has become as a member of staff. Her name is a well know and we speak of her as if her desk was within our physical space. We look forward to a continued relationship with Orbund management system. Our experience continue to improve with the minimal down time for system upgrade becoming less and less. Well done Orbund!
Overall I would strongly recommend Orbund, without reservation, to Bible Colleges, Bible Institutes, as well as Universities and Colleges who are on a budget regarding their Web-Based SIS/CMS System. What a difference this software has made for the staff, instructors, and students @ the Palmer Institute! We can't live without this software now, especially because it is simply the best on the market.
Great Interface and features that were desperately needed for the Palmer Institute. For example, the Multi Language capabilities, Calendar, Access and User Permissions, Communication Modules, Fee and Tuition Set up as well as the Semester Set up, among many other features were instrumental in going with Orbund. What's more, all the variables regarding setting up Courses/Classes proved to be extremely useful because we have certain Departments that have required courses/classes in order to advance to the next Level etc... Lastly, Instructors love to use the Grading feature and their Live course/class outline as well as the abundant of interaction they can have with students through Orbund. Oh, I forgot - Orbund is completely Mac compatible!
The only con I would have is to make the Financial Module more user friendly. However, with the recent updates, the Financial Module is much, much better than before.
From launch to implementation ORBUND has proven to be an excellent educational management tool Although in the beginning there was a glitch in setting up administrative and teacher training sessions, those issues were quickly resolved by a responsive and capable support staff. As an administrator I immediately was sold on ORBUND- after the initial training sessions with teachers it was an easy task to sell ORBUND to them. The idea of having teacher records including report cards and transcripts, assignment grades, attendance, disciplinary actions, contact information and sending messages to parents and students then be able to store these on a server is a powerful tool. It has made my job immensely easy. Having a repository feature sets up a structure where future administrators can access important documents that are readily available. ORBUND is not a system where you can learn everything about the program in one session - the more you use it the better you become at navigating its dashboard and the more useful you see its potentials. The real value with ORBUND is the customer service feature. I can only speak for my experiences as a sub-Administrator (Principal)who use the system on a daily basis- when mistakes are made by teachers and myself help from ORBUND's technical people is there to guide and assist at every turn. I give ORBND five stars without reservations.
Contact Orbund for pricing information