Teachworks is an integral part of our operations. It is highly intuitive and easy to use, prevents errors in accounting, and offers a high level of transparency in billing and payments to both our students and teachers. Best of all, it saves huge amounts of time. Tasks that took a full two days of work pre-Teachworks now take under an hour, reminder emails we used to send manually are now automated, and payments are collected faster with easy card payments right from the invoice. The add-ons are fantastic and very useful. The support is great, and the developers are constantly at work - it's amazing to see how the features keep improving! The only thing left to desire is more direct integrations with other apps and services, but we get around this easily by using the excel spreadsheet data exports, which we can import into our other business apps as needed. We've been using Teachworks for two years now, and can't imagine doing it any other way.
- ease of use - lesson cost/wage tracking - email automation - invoice creation - employee wage statement creation - reports
- no integration with google apps - no integration with zapier - invoice automation isn't customizable enough to be useful for us - custom forms are not customizable enough to be useful for us
Thank you for your review! We will continue to work hard to enhance the features and integrations!
The Teachworks Team
Likelihood to recommend: 10/10
Includes almost all of the basic functionality that an tutoring organization needs. The core functions that cover billing and scheduling are robust, flexible and reliable. The site is reliable, performs well on any device and is intuitive. Features and integrations are expanding, great platform!
Lack of custom API integration prevents us from building on top of this platform. We want the ability to leverage APIs to push/pull client and staff data. Lead generation/management is lacking and really needs to be managed outside of this platform. No integration with social media. Ability to blast SMS to select tutors for client matching while managing responses. Chat bot type functionality would be awesome! Integration with e-signing platform like signnow would be great. Currently need to manage e-signing contracts separately.
Hi Yarin, thanks for the great review! We¿re happy to hear that Teachworks has simplified your day to day operations.
Our API will be available soon, but we¿ll let you know as soon as it¿s ready. Your SMS suggestion will be a good addition to our existing SMS features and we¿ll definitely consider it for a future update.
Likelihood to recommend: 9/10
It's a great CRM for the price but don't expect a lot of help. They do however update the software from time to time and they send an email describing the new updo.
Teachworks is a great CRM because it is easy to use and it is affordable. Teachworks is a great choice for small business because of this.
The only issue we have had with Teachworks is trying to integrate a store with to allow customers to gather their information and schedule multiple sessions when purchasing packages from our website.
Hi Erika, thanks for the great review, we really appreciate it!
We're always here to help, so if you have any questions please email our support team or use the widget in your account to submit a message. You can typically expect a reply within 2 hours on Weekdays (9am - 8pm Eastern Time). We also offer support over the weekend :)
We add new features regularly and you can find more information about them in our Change Log. You can find our Change Log in your account by going to Account & Settings > Change Log.
Thanks again for the great review!
Likelihood to recommend: 9/10
Last 4 years have been fine up until the last 4 months, full calendar doesn’t work which is the one I regularly used. I can’t view names, can’t view the whole day, and frankly sick and tired of following up on their issue and still having nothing done
I liked it when it worked properly, now it doesn’t.
Having to follow up on fixing their issue for couple of months and still having same problems. Missed out on 3 classes because the calendar can’t display times and students properly. No attempt made to fix things on their end when I’ve done everything on my end.
Thanks for your review. I'm sorry to hear that you're frustrated.
Based on the messages you've sent previously to our support team we understand that you're referring to the appearance of the calendar. The calendar feature hasn't changed in the past couple years, but it sounds like you've changed the default calendar view from month to week.
Fortunately, it's very easy to change the default calendar view on your profile, so you can go back to enjoying the feature as you've done in the past. I have personally emailed you with the same instructions we've provided previously.
Likelihood to recommend: 0/10
It is cost effective and really alleviates organizational issues when scheduling clients.
I like that this company provides a feedback / review page; however, I think it's strange they base the priority of each review by votes from customers.
The software makes it difficult to fully use it's customer access feature. We use Teachworks for scheduling appointments and it would be nice to allow out clients to login; however, we have not found a way to disable our clients from seeing other client's appointments and that crosses our confidentiality for them.
Thanks for your review, Jill!
Client user accounts only display the client's own lessons and information; however, for non-lesson events when you set the audience to "Everyone" or "Families & Students" those events will be visible on all clients' calendars.
You can contact our support team and we'll be happy to show you how to set up your appointments with the correct audience.
Likelihood to recommend: 9/10
A free 21-day trial is available, after which one of the following price plans can be chosen:
Starter: $15 + $0.25 per student lesson, paid monthly
Growth: $45 + $0.15 per student lesson, paid monthly
Premium: $175 + $0.05 per student lesson, paid monthly