Xplor Pricing, Features, Reviews & Comparison of Alternatives

Xplor

School Administration, Child Care software

4.16/5 (193 reviews)

Xplor overview

Pricing

Starting from
$99/month
Pricing options
Free
Free trial
Value for money

Devices

Web-based

Markets

United States

Support options

Phone Support, Online Support
Xplor screenshot: Mobile parent experienceXplor screenshot: Digital Sign in/outXplor screenshot: Modern interface

Xplor reviews

Excellent
83
Very good
72
Average
27
Poor
7
Terrible
4
Value for money
Features
Ease of use
Customer support
  3.9
  3.8
  4.1
  4.1
Ashleigh Evans

Enjoyable and Easy

Used daily for 6-12 months
Reviewed 2018-12-11
Review Source: Capterra

As a user of this, i find it simple and easy to use. Im able to sign in before i reach the door, i can check my details and update and add bookings simply and easily. Was hesitant at first thinking it was going to be complicated but its turned out to be really easy and simple to use and im so glad for that because these days, time is essential and it makes it a quick and simple task to do.

Pros
As a user of this, i find it simple and easy to use. Im able to sign in before i reach the door, i can check my details and update and add bookings in a user friendly, simplified app.

Cons
A few teething glitches to begin with, was unable to understand the statements section until i asked someone else to explain the different sections and how to read them easier.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Lisa Hodge

Xplor versus ??????

Used daily for 2+ years
Reviewed 2019-07-13
Review Source: Capterra

Ease of inking information Not having have cupboards and files of papers

Pros
Xplor is easy to use Accounts and observation and planning are all under one program Can use multi media devices to use. Bit restricted to just the computer Can provide a snap shit and come back later and expand Parents have instant snap shots if there child day. Throughout the day

Cons
For me it’s the distance. I’m in Western Australia and Its difficult to have a face to face chat and training Everything is done on line

Response from Xplor


Hi Lisa. Thank you for your review! We have extended our support & training hours now from 7am - 7pm AEST to cater for WA as well. You can access our support portal on support.myxplor.com. We're here to help!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jenni Magenta

There is a frustration at the educators level in using this system.

Used daily for less than 6 months
Reviewed 2018-03-13
Review Source: Capterra

Pros
I am open to trying anything new. I feel that at the educator on the floor level it is not that easy to use. There is no template to write observations in. It should have a place for analysis of learning . the look of the system is friendly, the rostering is good. We print out emergency contact lists but cant do it on here. we also have reports (age of children) that we use but cant do it on here. The excell format isnt always able to give us an easy report. Perhaps have a choice of a data sheet.

Cons
Sign in and out notifications you have to scroll through puts parents off and also you have to scroll through them all to find observations. Not easy to give admin permission for room leaders on the floor they need to be able to access and publish their staffs observations. We call them learning stories you call them observations. The live programming feature is only available via lap top . You have to select individual parents if posting something to one room and not the whole service. Observations are lost if saved and then re-edited. I cant load PDF to admin posts for flyers and invitations. Colour coding for signing in is green no Colour for having been signed out. We need to have a quick reference as to who is signed in and out all day. Notifications of parent observations/input too hard to find. Admin needs to have control in all areas that educators use. Including being advised that a parent has posted something. Most of our staff use IPADS. There has been some issues.

Response from Xplor


Hi Jenni. We're really sorry to hear this. We've recently release our new Playground WEB and Educator APP that should address most of these issues. If you continue to have issues, please reach out to us on support@myxplor.com. Thanks!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Jaycine Rogers

Love the App

Used daily for 6-12 months
Reviewed 2019-07-24
Review Source: Capterra

Haven't had any problems, pretty easy to use. Just the account area could be improved and would love email

Pros
Easy to use, pretty self explanatory and love you can book extra days on the app.

Cons
I think the accounts area could be improved and would love daily emails with photos and their day to day updates.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Melinda Valis

Fantastic for a Pre-school (non Long Day Care/Approved Care)

Used daily for less than 6 months
Reviewed 2019-07-05
Review Source: Capterra

Fantastic staff, assistance, help and easy to use!

Pros
I love that it can be tailored to suit our non-profit, Community Pre-school - we are not long day care, nor family care and do not have an CCB receipting or need to report to the Govt so we needed a "different" type of software for our needs.

Cons
I think it would have been good to have onboarding/webinars with someone who is more knowledgeable on a Pre-school's needs, rather than an overall approved care needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lisa Lee

Xplor has brought us a whole new world of interaction between Educators and Families!

Used daily for 6-12 months
Reviewed 2018-03-12
Review Source: Capterra

Pros
We love that families are able to see and respond to posts, giving Educators immediate feedback and acknowledgement of their time and efforts. We are also loving that Families can make their own posts to children's timelines; this enables us to better connect with families and develop more meaningful relationships. The sign in and out feature is also great; we know exactly how many children are in each room at any given time, and can manage our rosters and staffing more effectively. We also love that the app functions give families real-time feedback about what their child is doing throughout the day. This enables them to keep track of how their child is progressing, monitor sleep and meal times, and other useful functions such as nappy changing and toileting.

Cons
The app can be a little buggy to use, sometimes dropping out if internet is not great. This can make it a little more time consuming as you need to close and re-open the app, which is frustrating if you are trying to quickly make notes. Also, as much as an advantage the real-time recording is, sometimes mistakes can be made, and there is not the ability to edit some posts (such as sleep) which can make timelines look a little messy. It would be great if admin users were able to make small changes to some posts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Vipul Raghav

XPlor has changed the way I manage my kids daycare account

Used daily for 1-2 years
Reviewed 2019-07-10
Review Source: Capterra

Pros
Easy to manage There is menu options to apply holiday discount, check on health, report any issued and above all keep an eye on how my kid is doing at the center. We get regular feedback and communications via XPlor. An additonal benefit is to check-in and check-out my kid right from the convenience of mobile.

Cons
The interface can be improved and made more interactive but that is not a burning issue as such. It is more of an add-on

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Erin Jenkins

Xplor Review

Used daily for 6-12 months
Reviewed 2020-02-13
Review Source: Capterra

Xplor has allowed our center to better communicate with parents via the app as well as control our finances. It has a been a great experience.

Pros
I like that this child care software has everything we need to help parents feel more secure with leaving their child at our center every day. All of our contacts/updates are in this system as well as forms such as evacuation forms, medical forms, etc.

Cons
You have to be careful with privacy issues since a lot of personal information will be found within this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hannah O

Good to use

Used daily for 1-2 years
Reviewed 2020-03-05
Review Source: Capterra

Easy of use, sign in and sign outs are stream lined and made alot easier and faster. Clients can use the app to do it all themselves

Pros
Easy to use, online support staff are readily available and are very helpful. Online portal is clear and easy to use

Cons
Can sit on hold when trying to get phone support for 30 plus minutes. Occasionally have issues withthe app

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Carly Hubbard

Xplor

Used daily for 1-2 years
Reviewed 2019-03-23
Review Source: Capterra

Very happy with my experience

Pros
So easy to use, recently had to use to check account and make an additional day booking. Done within minutes.

Cons
Haven’t encountered any issues or negatives with system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Xplor pricing

Starting from
$99/month
Pricing options
Free
Free trial

Free trials offered.

Xplor features

Mailing List Management
Employee Management
Billing & Invoicing
Volunteer Management
Financial Management
Registration Management
Calendar Management
Student Portal

Xplor integrations

Additional information for Xplor

Key features of Xplor

  • Self Check-in/Check-out
  • Immunization & Allergy Tracking
  • Photo Gallery
  • Parent/Student Portal
  • Home-Based
  • Child Care Center
  • Alerts/Notifications
  • K-12
  • Higher Education
  • Independent/Private
  • Online Payments
  • Food Program Records
  • Payment Processing
  • Meal Tracking
  • Lesson Plan Management
  • Communications Management
  • Parent Portal
  • Daily Reports
  • Wait List Management
  • Reporting/Analytics
  • Membership Database

Benefits

Easy-to-use cloud-based administration platform for childcare and nursery management.

Free educator app & parent app to connect with a child's learning journey
Helpful support team that manage all data migration and onboarding