Currently we are using cloud and on-premises applications ; in a hybrid world we need to transfer data both ways. This tools covers both secured and un-secured processes seamlessly. File transfer between our remote offices and internal servers are a big plus. Emails for process validation is very vital and helping us for the manual actions if needed.
Very user friendly; using it for a long time, never or very little tweaks to the earlier tasks to maintain. Automation makes their product also automatically compatible with the new updates and fixes. What more we can ask. Once the templates are created, they can be used for similar tasks at ease.
Very hard to dislike, if you see what I like the best, as most of the software fails because of so many external factors, but this product nailed it.
Likelihood to recommend: 10/10
Cut menial work tasks by hours
Does automate task and does many features you did not know that can be automated. Connects to ftp site and automatically transmits files. Uses encryption protocols to encrypt files. There are way too many features to be able to list as a pro. If you do a lot of menial tasks daily, having this will shorten work time tremendously.
Program sometimes hangs. Sometimes does not automate processes. If you are new to using, will take some time to get used to. Menus are a little confusing sometimes
Likelihood to recommend: 9/10
Very good tool for executing GUI and windows based operations, the tool can be completely independent and the code writing skills can be average
The tool is very sensitive in terms of background applications and warnings. A major difficulty was also the resolution change which caused failures.
Likelihood to recommend: 8/10
The range of actions that can be automated, the pop-up dialogs that allow building tasks without learning or using the scripting language, and the flexible workflow options.
It has a somewhat arcane user interface, and the documentation (online), while thorough, is somewhat lacking. There's a dearth of "how-to" examples.
There are a lot integrations available for this tool, support is great and training and onboarding are available.
You need the onboarding process to get this in place, the program is resource intensive. It can look complicated when compared to other RMMtools.
Pricing is available on yearly subscriptions as follows:
• Price (subscription): $3,600 per year
• Price (perpetual) Includes first year maintenance & service: $7,200 upfront, then $1,200 per year
• Price (subscription): $15,000 per year
• Price (perpetual) Includes first year maintenance & service: $30,000 upfront, then $5,000 per year
• Price (subscription): $90,000 per year
• Price (perpetual) Includes first year maintenance & service: $180,000 upfront, then $30,000 per year