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Teneo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform
Table of Contents
Teneo - 2026 Pricing, Features, Reviews & Alternatives
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Teneo overview
What is Teneo ?
Teneo is an AI orchestration platform put on top of your Contact Center that transforms your customers' experience.
Teneo.AI enables you to automate any CCaaS to provide the most accurate customer service experience available on the market with Generative AI and Conversational AI.
With Teneo, you can:
- Boost Accuracy to 99%
- Cut LLM costs by 98%
- Ensure Scalability
- Inject Control
Key benefits of using Teneo
• CCaaS AI Orchestration: Teneo empowers you to choreograph every aspect of AI in your contact center, from initial customer contact to final resolution, with an orchestration layer that's second to none.
• Scale Effortlessly with Advanced AI Solutions: Our Scalable AI adapts to your growth and is built to scale. Experience unmatched scalability in machine learning, ensuring consistent quality in customer interactions, regardless of volume and complexity without missing a beat.
• Open & Flexible Platform for Contact Center: Embrace flexibility with our open & flexible AI-Platform. Tailor your contact center with adaptive AI solutions, integrating seamlessly for innovative customer service experiences. With Teneo, you're not just choosing an AI platform; you're embracing an ecosystem that supports any AI model, ensuring flexibility and future-proofing your investment.
• Teneo Studio: your creative hub for building conversational AI experiences that captivate and engage. With no-code, low-code, and pro-code capabilities, it's the perfect canvas for visionaries and pragmatists alike. Our Customer Service Automation platform offers versatile tools for all skill levels, enabling engaging and effective customer interactions.
• Reliable Security Meets Scalable SaaS: Experience peace of mind with our enterprise grade security and scalable SaaS-platform. Our infrastructure is designed to effortlessly handle the most demanding loads, ensuring zero downtime. Combining top-tier security such as GDPR, Confidential Compute and ISO 27001 with scalable performance, our platform ensures your data and operations are always protected.
• Efficient AI Integration Across Services: Connect your conversational solutions to an array of services and platforms with Teneo's Integration Manager, making your workflows as efficient as they are powerful. The Teneo platform seamlessly integrates and improves accuracy.
Starting price
Alternatives
with better value for money
Teneo ’s user interface
Teneo reviews
Overall rating
4.0
/5
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- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.5/10
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Teneo 's features
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Teneo alternatives
Teneo
Starting from
0.01
Fathom
Starting from
15
Per month
Dialpad
Starting from
27
Per month
LiveAgent
Starting from
15
Per month
Teneo pricing
Value for money rating:
Starting from
0.01
User opinions about Teneo price and value
Value for money rating:
Teneo integrations (1)
Top integrations
Teneo support options
Typical customers
Platforms supported
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Teneo FAQs
Teneo has the following pricing plans:
Starting from: $0.01
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Teneo ?
Teneo has the following typical customers:
Large Enterprises, Public Administrations
Q. What languages does Teneo support?
Teneo supports the following languages:
Basque, Bulgarian, Catalan, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, Galician, German, Hungarian, Irish, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Russian, Slovenian, Spanish, Swedish, Turkish, Ukrainian
Q. Does Teneo offer an API?
Yes, Teneo has an API available for use.
Q. What level of support does Teneo offer?
Teneo offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum