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Artificial Intelligence
Page 2

Artificial Intelligence Software with Support Ticket Management (2026) - Page 2

Last updated: April 2026

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Features

Natural Language Processing(35)

Collaboration Tools(23)

Third-Party Integrations(33)

Content Management(9)

API(33)

Support Ticket Management

Integrated with

Jira(6)

SAP Business One(1)

NetSuite(2)

Wix(4)

Zendesk Suite(16)

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Free(8)

Open Source(2)

Free Trial(18)

One Time License(0)

Subscription(33)

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Mac(20)

iPad(10)

Android(12)

Linux(16)

Web-based(40)

iPhone(11)

Windows(21)

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Small Business(35)

Non Profit(22)

Large Enterprises(37)

Public Administrations(14)

Freelancers(10)

Mid Size Business(34)

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CA Service Desk Manager

3.5

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Knowledge base management software for the IT sector

CA Service Desk Manager is an IT service management software designed to help businesses manage service requests, configurations, incidents, and other desk operations. The platform enables administrators to collaborate with team members on a unified interface.

Read more about CA Service Desk Manager

Users also considered

Userbot

4.4

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversational AI platform for handling customer queries

Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.

Read more about Userbot

Users also considered

ViaSay

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Platform that makes customer interactions simple & efficient

ViaSay is a leading Conversational AI and Customer Experience Automation platform.

Read more about ViaSay

Users also considered

Vozy

4.0

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Voice AI platform for enterprises

Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered

NFON Contact Center

4.3

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled solution for omnichannel customer support.

NFON Contact Center is an AI-driven platform that unifies all communication channels—voice, email, web chat, social media, SMS, WhatsApp, and Microsoft Teams*—into one intuitive hub for fast, personalised customer support.

Read more about NFON Contact Center

Users also considered

SAAS First

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Driven Chatbot Transforming Your Customer Support

SAAS First leverages AI for unbeatable efficiency in customer support and sales. AI integration provides real-time answers to customer queries, AI-enhanced marketing strategies, and an AI-powered CRM for comprehensive customer interactions management.

Read more about SAAS First

Users also considered

AISERA

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI service management

AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

Read more about AISERA

Users also considered

Cleed.ai

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one AI Assistant to boost sales and customer care

Cleed.ai is an AI-powered conversational assistant designed for e-commerce & corporate sites, acting as a digital salesperson that increases conversion and reduces customer service costs, providing a cutting edge & high-end customer experience.

Read more about Cleed.ai

Users also considered

Deskhero

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer support software

Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources.

Read more about Deskhero

Users also considered

insmartbot

3.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Serve your customers on all channels with AI.

Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

Read more about insmartbot

Users also considered

Agent.ai

(0)

Artificial Intelligence Customer Service

Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

Read more about Agent.ai

Users also considered

Cobbai

(0)

AI agents for customer service

Cobbai provides advanced conversational AI agents for customer service, automating support and enhancing customer experiences.

Read more about Cobbai

Users also considered

Fluten

(0)

Cloud-based solution for customer service.

Fluten is a cloud-based customer service solution that helps businesses scale their customer service operations with advanced and personalized AI assistants. Its AI assistants can handle a wide range of customer service tasks including call management, appointment booking, multilingual answering, call intelligence, and after-hour call recording.

Read more about Fluten

Users also considered

Fluten

(0)

Cloud-based solution for customer service.

Fluten is a cloud-based customer service solution that helps businesses scale their customer service operations with advanced and personalized AI assistants. Its AI assistants can handle a wide range of customer service tasks including call management, appointment booking, multilingual answering, call intelligence, and after-hour call recording.

Read more about Fluten

Users also considered

Laivly

(0)

Conversational AI platform for Contact Centers

Laivly is an agent-first customer service platform that greatly simplifies contact center operations for Agents, Team Leads, Operations Managers and offers strategic insights to CX Leaders to holistically deliver better customer experiences(CX).

Read more about Laivly

Users also considered

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