App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Deskhero Logo

Customer support software

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Deskhero - 2025 Pricing, Features, Reviews & Alternatives

What is Deskhero?

Deskhero is a versatile helpdesk software solution that leverages artificial intelligence to boost efficiency and accuracy in customer support. The platform offers several key features to streamline the support process. At the core of Deskhero is an intelligent ticketing system that can automatically craft responses to common customer inquiries by analyzing past tickets, website content, and other relevant data sources. Deskhero's context-aware AI can understand the nuances of customer questions and provide personalized, relevant answers that align with a company's brand voice.

Another key capability is Deskhero's unified knowledge base that centralizes support information from documents, manuals, emails, and more into one easily searchable location. Users can manually upload existing content or rely on the AI to automatically pull in and structure relevant data. An AI-powered in-app search allows agents to have natural conversations with the underlying data to quickly find precise answers to customer questions.

Starting from

9.95

/user

Per month

Alternatives with better value for money

Deskhero's features

Access Controls/Permissions
Activity Dashboard
API
Customer Communication
Customizable Fields
Customizable Forms
Data Import/Export
Email Management
Help Desk Management
Inbox Management
Knowledge Base Management
Performance Metrics
Prioritization
Real-Time Analytics
Role-Based Permissions
Search/Filter
Single Sign On
SSL Security
Support Ticket Management
Website Integration

Deskhero alternatives

Deskhero logo
(0)

Starting from

9.95

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Tidio logo
4.7
(463)
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Desk logo
4.5
(2.1K)
visit website

Starting from

14

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
HubSpot Service Hub logo
4.4
(172)
visit website

Starting from

20

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Deskhero pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Small

9.95

/user

Per month

Features included:

  • Tickets
  • Lists
  • Knowledge base
  • Custom fields
  • Forms
  • AI Suggested Replies
  • Convert PDF, Word, PPT etc to knowledge
  • Web scraped pages (AI knowledge)
  • Imported emails (AI knowledge)
  • Uploaded Q&A excels (AI knowledge)
  • Google & Microsoft SSO
  • API Access

Medium

14.95

/user

Per month

Large

29.95

/user

Per month

Deskhero support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

Training options

Live Online

Deskhero FAQs

Q. What type of pricing plans does Deskhero offer?

Deskhero has the following pricing plans:
Starting from: $9.95/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Deskhero?

Deskhero has the following typical customers:
Freelancers, Small Business


Q. What languages does Deskhero support?

Deskhero supports the following languages:
English


Q. Does Deskhero offer an API?

Yes, Deskhero has an API available for use.


Q. What level of support does Deskhero offer?

Deskhero offers the following support options:
Email/Help Desk, Knowledge Base

Related categories