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Vozy
Voice AI platform for enterprises
Vozy has the following pricing plans:
Starting from: $200.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Vozy?
Vozy has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Vozy support?
Vozy supports the following languages:
English, Spanish
Q. Does Vozy offer an API?
Yes, Vozy has an API available for use.
Q. What other apps does Vozy integrate with?
Vozy integrates with the following applications:
Zoho CRM, Gmail, Google Workspace, Pipedrive, Agile CRM, Salesforce Sales Cloud, Slack, Microsoft 365, Meta for Business, HubSpot CRM, Zendesk Suite
Q. What level of support does Vozy offer?
Vozy offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat, Knowledge Base
Vozy is a Voice platform based on conversational AI that provides useful solutions to automate customer interactions on any voice or text channel. This helps companies to deliver a better customer experience, boost agent productivity while reducing costs.
Typical customers
Platforms supported
Support options
Training options
Starting from
200
Per month
Per Feature
Starting from
29
/user
Per month
Value for money
4.3
/5
7
Starting from
200
Per month
Per Feature
Value for money contenders
Functionality
4.3
/5
7
Total features
93
7 categories
Functionality contenders
Overall Rating
4.0
/5
7
Positive reviews
86
%
jairo c.
Hospitality, 51-200 employees
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pbx in the cloud, more efficient, more comfortable.
no traditional telephone plants, with vozy you only need a computer with internet access, a complete system in the cloud, which allows having a virtual pbx, having several simultaneous calls, waiting message, call screening, all the services and features of a robust high-cost telephone plant, with vozy, you only need access to the internet.
You must have a stable internet connection and preferably UTP connection, because if it is Wi-Fi or lower speeds, incoming and outgoing calls are not clear and intermittent.
Rosbin B.
Fund-Raising, 1,001-5,000 employees
Used daily for 1-2 years
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Principalmente el problema es la cantidad de clientes vs el recurso humano, con Vozy podemos abarcar ese segmento que teníamos descubierto.
La integración fue muy ágil, la administración y la ejecución de las estrategias muy practico y por último los costos vs la rentabilidad representa un gran impacto para la compañía.
la predicción de contactabilidad es clave para brindar resultados más sólidos.
Showing original review in Spanish. See translation
Pablo A.
Banking, 1,001-5,000 employees
Used daily for 1-2 years
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Usar el voice bot nos ha representado un importante ahorro operativo bastante considerable, manteniendo los mismos estándares de recuperación que teníamos cuando se realizaba la gestión por medio del call center.
Nos permite procesar un gran volumen de trabajo con mucho menos recursos de los que se requerían previamente, la atención y el soporte muy oportuno.
Ocasionalmente tenemos inconsistencia en a calidad de las llamadas, es recomendable llevar un control para verificar la calidad de estas, reportar al equipo de soporte para que hagan las calibraciones correspondientes.
Showing original review in Spanish. See translation
Juan A.
Financial Services, 11-50 employees
Used daily for 2+ years
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I love the company and the product. I consider it one of the best allies to level up the collection and customer service processes.
The voicebot is perfect for the collection processes, Lilly (Voice Assistant) is a friendly bot capable of interacting with clients, negotiating with them and define payment amounts and dates. The configuration and learning process is simple and efficient.
I really love the product, It would be great to implement in our organisation other features that we have not tried yet such as digital signature, chatbot and voice bot interaction.
Numa M.
Computer Software, 1-10 employees
Used daily for 2+ years
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been in contact with customers, family and friends
It is reliable, easy to use, and valuable from the money point of view. Any time when questions or support has been required they had provided it in a very short notice and good manners.
No cons were added to this review