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Vozy Logo

Voice AI platform for enterprises

Vozy Pricing, Features, Reviews and Alternatives

Vozy FAQs

Q. What type of pricing plans does Vozy offer?

Vozy has the following pricing plans:
Starting from: $200.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Vozy?

Vozy has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Vozy support?

Vozy supports the following languages:
English, Spanish


Q. Does Vozy offer an API?

Yes, Vozy has an API available for use.


Q. What other apps does Vozy integrate with?

Vozy integrates with the following applications:
Zoho CRM, Gmail, Google Workspace, Pipedrive, Agile CRM, Salesforce Sales Cloud, Slack, Microsoft 365, Meta for Business, HubSpot CRM, Zendesk Suite


Q. What level of support does Vozy offer?

Vozy offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat, Knowledge Base

Vozy product overview

Price starts from

200

Per month

Per Feature

What is Vozy?

Vozy is a Voice platform based on conversational AI that provides useful solutions to automate customer interactions on any voice or text channel. This helps companies to deliver a better customer experience, boost agent productivity while reducing costs.

Key benefits of using Vozy

  • Vozy's conversational AI solutions allow customers to Self Serve and have frictionless, smart, and high-quality responses with no waiting times or frustration.

  • We are the only AI providers in LatinAmerica with neural text-to-speech technology in more than 7 accents from the region. Offering more natural conversations.

  • Our voice assistant, an omnichannel solution designed for enterprises, combines voice technologies and machine learning to recognize patterns within conversations in real-time with users and answer all their requests.

  • Businesses want to offer security throught all their digital technologies. We create a voice biometrics solution to verify users and prevents frauds on any digital transaction.

  • With our specch analytics solution, agents can have a better performance during their customer service interactions. Knowing the best next thing to say, helps them provide better answers and increase productivity.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    Chat
    Knowledge Base

    Training options

    Documentation
    Live Online
    Videos

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    Why am I seeing this?

    Vozy pricing information

    Value for money

    4.3

    /5

    7

    Starting from

    200

    Per month

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Vozy features

    Functionality

    4.3

    /5

    7

    Total features

    93

    7 categories

    Most valued features by users

    Third-Party Integrations
    API
    Reporting/Analytics
    Activity Dashboard
    Reporting & Statistics
    Chat/Messaging
    Call Recording
    Access Controls/Permissions

    Functionality contenders

    Vozy users reviews

    Overall Rating

    4.0

    /5

    7

    Positive reviews

    86

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.5/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    3

    0

    0

    1

    Overall rating contenders

    AvatarImg
    AvatarImg

    jairo c.

    Hospitality, 51-200 employees

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Vozy

    Reviewed 6 years ago

    pbx in the cloud, more efficient, more comfortable.

    Pros

    no traditional telephone plants, with vozy you only need a computer with internet access, a complete system in the cloud, which allows having a virtual pbx, having several simultaneous calls, waiting message, call screening, all the services and features of a robust high-cost telephone plant, with vozy, you only need access to the internet.

    Cons

    You must have a stable internet connection and preferably UTP connection, because if it is Wi-Fi or lower speeds, incoming and outgoing calls are not clear and intermittent.

    RB
    AvatarImg

    Rosbin B.

    Fund-Raising, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    IA un aliado más

    Reviewed a year ago

    Principalmente el problema es la cantidad de clientes vs el recurso humano, con Vozy podemos abarcar ese segmento que teníamos descubierto.

    Pros

    La integración fue muy ágil, la administración y la ejecución de las estrategias muy practico y por último los costos vs la rentabilidad representa un gran impacto para la compañía.

    Cons

    la predicción de contactabilidad es clave para brindar resultados más sólidos.

    Showing original review in Spanish. See translation

    PA
    AvatarImg

    Pablo A.

    Banking, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Experiencia de uso de Vozy

    Reviewed a year ago

    Usar el voice bot nos ha representado un importante ahorro operativo bastante considerable, manteniendo los mismos estándares de recuperación que teníamos cuando se realizaba la gestión por medio del call center.

    Pros

    Nos permite procesar un gran volumen de trabajo con mucho menos recursos de los que se requerían previamente, la atención y el soporte muy oportuno.

    Cons

    Ocasionalmente tenemos inconsistencia en a calidad de las llamadas, es recomendable llevar un control para verificar la calidad de estas, reportar al equipo de soporte para que hagan las calibraciones correspondientes.

    Showing original review in Spanish. See translation

    JA
    AvatarImg

    Juan A.

    Financial Services, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Lilly VoiceBot is the best partner for collection processes

    Reviewed 3 years ago

    I love the company and the product. I consider it one of the best allies to level up the collection and customer service processes.

    Pros

    The voicebot is perfect for the collection processes, Lilly (Voice Assistant) is a friendly bot capable of interacting with clients, negotiating with them and define payment amounts and dates. The configuration and learning process is simple and efficient.

    Cons

    I really love the product, It would be great to implement in our organisation other features that we have not tried yet such as digital signature, chatbot and voice bot interaction.

    NM
    AvatarImg

    Numa M.

    Computer Software, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    till today it has been a great service and excellent support

    Reviewed 7 years ago

    been in contact with customers, family and friends

    Pros

    It is reliable, easy to use, and valuable from the money point of view. Any time when questions or support has been required they had provided it in a very short notice and good manners.

    Cons

    No cons were added to this review

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