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AerieHub

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Web-based building information tool for facility managers

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AerieHub Pricing, Features, Reviews and Alternatives

AerieHub FAQs

Q. What type of pricing plans does AerieHub offer?

AerieHub has the following pricing plans:
Starting from: $2000.00/year
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of AerieHub?

AerieHub has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does AerieHub support?

AerieHub supports the following languages:
English


Q. Does AerieHub offer an API?

No, AerieHub does not have an API available.


Q. What other apps does AerieHub integrate with?

AerieHub integrates with the following applications:
Procore


Q. What level of support does AerieHub offer?

AerieHub offers the following support options:
Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

AerieHub product overview

Price starts from

2000

Per year

Per Feature

What is AerieHub?

AerieHub, designed by Aerie Engineering, is a web-based building information application catering to facility managers across various industries, including education, manufacturing, healthcare, hospitality, and more. This highly adaptable solution serves as an invaluable resource, granting swift access to essential data crucial for day-to-day operations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Live Online
Webinars
In Person
Documentation

Not sure about AerieHub? Compare it with a popular alternative

Starting from

2000

Per year

Per Feature

Free plan
Free trial
Pricing range

Starting from

120

Per month

Per Feature

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

AerieHub pricing information

Value for money

4.8

/5

21

Starting from

2000

Per year

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

AerieHub features

Functionality

4.9

/5

21

Total features

24

5 categories

Most valued features by users

Reporting/Analytics
Document Management
Asset Lifecycle Management
Audit Management
Commercial Properties
Compliance Tracking
Course Management
Customizable Branding

Functionality contenders

AerieHub users reviews

Overall Rating

4.9

/5

21

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.57/10
Rating distribution

5

4

3

2

1

19

2

0

0

0

Pros
We love working with the AerieHub Team. They are consistently responsive and helpful whenever we have questions.
The EZ-upload feature combined with the best customer support out there, would be what I like the most about the Software.
The customer service is great. They will customize to your needs and help you with whatever issues are at hand.
Cons
Making mails groups to send insted of entry one by one each mail. Mark authomatically as obsolete, versions of one document.
There are delays in opening / finding documents. BUt that seems to be life these days with more and more people being forced to work from home, home school or be on the internet.
Some of the features that we would like to see are available but for an extra fee. With our limited budget that sometimes makes it difficult.

Overall rating contenders

JN
AvatarImg

Julie N.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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If I had only done this sooner!!

Reviewed 2 years ago

My overall experience with AerieHub could not be better. They are truly customer-oriented while their competitors are not. I highly recommend their software as it will improve the quality of your life like it has done for me. They make it easier for me to do my job.

Pros

Easy of use, quick reliable access, customize to meet my individual needs!

Cons

I haven't found anything that I don't like but, if I did AerieHub would work with me to adjust it.

Vendor response

Wow. Thank you for such a glowing review. We take customer input seriously and are always looking for ways to make information management easier for our users. We believe simple is the new smart! Lori Morton, President

PJ
AvatarImg

Philip J.

Hospital & Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Documnet and Compliance At Finger Tips

Reviewed 2 years ago

I searched several providers of this type of service and decided to move forward with Aerie Hub! Aerie was not the cheapest nor the most expensive but was a good fit for what I was looking for, for my Facility. I started with just one Module, Document's/Plan's and have grown basically every year since with some new part, then with Compliance, Manual's and continue to add. [SENSITIVE CONTENT] and her Team, [SENSITIVE CONTENT], is typically my contact for questions or uploads and I have answers or uploads completed usually with in just a short period of time after submitting . Always responsive and keep me up to date on the changes and happenings with Aerie Hub.

Pros

Plans Available Immediatately - As with anything computer based you can only get out what you put in, but with Aerie, I have added a lot of Plans and documents both with the assistance and input by Aerie and also the great feature of being able to upload myself! Compliance - I can have my compliance details available for AHJ's in just a few minutes on my surface or through an link for them to access,...

Cons

When I first started with Aerie, there where several features that where not "user friendly" but I will say this Con is now an Pro, in that Aerie made numerous changes in evolving and upgrading their product, see comments again under Suggestions/Requests in Pro's!

Vendor response

Thank you so much for your review. At Aerie, we love getting input and ideas from our customers. Who better to know what is needed than the people doing the work! We strive to be your 'go-to' for all things related to facility information, whether that is facility drawings, O&M manuals, warranties, compliance reports, square footage, or training requirements. Our goal is to simplify your world with thoughtful software design. Lori Morton, President

CS
AvatarImg

Charles S.

Construction, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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MNA User review

Reviewed 2 years ago

No complaints with Aerie Hub.

Pros

Ability to locate documents and review them.

Cons

Nothing specific to complain about concerning the software.

MH
AvatarImg

Miles H.

Education Management, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Facility Tool

Reviewed 2 years ago

I have been using AerieHub before it was a cloud based tool and it has worked great for us. It has saved me and our team countless hours going through documents to find drawings for our use or for the use of our consultants. Oftentimes we are asked by schools to provide them with a drawing of a specific room, area of school or the entire school and this makes those requests a breeze.

Pros

As with most school district facility organizations with limited budgets for employees, most facility people are responsible for multiple things. Since the primary focus of our organization is educating students, things that are not directly associated with education are sometimes not given adequate attention. This product makes it easy for our department to keep track of our drawings and facility documents. We do not have the funds to have a dedicated person attend to our drawings and documents and with tool one is not required. It also makes it easy for architects, engineers and other consultants who need access to our drawings since setting them up on aeriehub is easy.

Cons

Actually for our needs this tool works well. Some of the features that we would like to see are available but for an extra fee. With our limited budget that sometimes makes it difficult. Would love to have some measuring tools available in the base cost (calculating square footage, perimeter, etc.) So lack of these functions in the base tool would be something I would cite.

Vendor response

Thank you for your review. We feel strongly that our software can help make schools safer and healthier. As we grow, we will continue to look for ways to make AerieHub accessible and affordable to clients with varying budget levels. Having said that, we have a measurement tool on our development roadmap for our Documents Module. We are excited about this new feature. Stay tuned! Lori Morton, President

GY
AvatarImg

Gino Y.

Automotive, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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CapEx projects Cloud-based repository

Reviewed 2 years ago

We use AerieHub during the last 5 years as a main cloud-based projects documents and drawings repository. AerieHub is a part of the document management systems (DMS) for our General Engineering (GE) department, which is dealing with the project design work for multiple sites in North America. System provides us an easy and secure way to store all our project design documents in one centralized location....

Pros

Security, Indexing, collaboration, scalability and integration with other PM tools are the major system benefits in my work

Cons

based on my experience, the system shall be adapted to your specific needs and after that a simple training will allow all the members of the team to work efficient

Vendor response

Thank you for your thoughtful response. Information sharing should not be hard!

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