I have worked in Alessa for over five years. What I loved about the company is that it has strong culture with great values. The company takes effort to discuss with employees their personal as well professional challenges.
Ability to identify and take actions on the flaws or loop holes in the business process and further improve it.
Every software needs new features. The development team is constantly taking feedback and new user stories to improve the experience and usability.
Hi Ashwini, We appreciate the review! Understanding the customer's business process is an integral part of the process; thank you for highlighting it as a pro. Like any other software, there is always more features that we want to add. We very much depend on people like you to understand the requirements and prioritize their implementation. Thanks again!
Likelihood to recommend: 10/10
Overall, this software allows us to perform significantly more controls than would be possible manually. Thereby, we significantly improved our compliance and risk management system for accounting and taxation issues.
This software is easy to learn and use for all responsible employees in the company (in particular employees in our accounting department). So we didn't need to spend much money for user trainings and could start very soon. Furthermore, we saved a lot of working time since implementing this software due to changing many data checks from Manual to automatic.
Fine tuning of the controls was hard work and it took a lot of time to customize all attitudes to our business specifications. But after this fine tuning was done it works very well and we got the spended time back due to the pros of the automatization process.
Thank you for the detailed review, Christian! We appreciate learning how Alessa allowed you to automate some of your processes and saves time for your employees. It is also very interesting that Alessa allowed you to implement more controls and significantly improve your compliance and risk management for accounting and taxation issues. Thank you for being a customer and providing your perspective on how Alessa helps your organization!
Likelihood to recommend: 9/10
Alessa nos permite tener visibilidad de lo que está pasando en los procesos de negocio y poder aprender del comportamiento del negocio para realizar auditorías mejor enfocadas.
Lo que más valoramos de la solución que tenemos con Alessa es la automatización que logramos para monitorear controles de procesos de negocio y tener alertas cuando dichos controles tengan un comportamiento inusual.
El tema de estadísticas debe ser mejorado, la cantidad de datos que Alessa genera permite analizar patrones de comportamiento de las alertas que sin duda aportaría muchísimo valor a los usuarios de la herramienta.
!Gracias por su comentario Gabriela! Nos alegra saber que estas viendo los beneficios de la automatizacion de los procesos de negocio y que eso les permite aprender del comportamiento del negocio para realizar auditorias mejor enfocadas. Algunos de nuestros otros clientes tambien han conseguido los mismos resultados. Con respecto a tu necesidad de mas estadisticas y de mayor profundidad, un miembro de nuestro equipo te contactara para ver si los reportes con los que Alessa cuenta asi como la capacidad de crear otros personalizados utilizando SQL Server Reporting Services podria ayudarte a obtener los resultados deseados. Tambien tenemos nuevas capacidades para generar visualizaciones y tableros de control directamente desde los datos almacenados en Alessa que podrian interesarte. !Gracias de nuevo!
Likelihood to recommend: 6/10
Overall it has been a good experience. The support team is great.
Anytime we have had an issue with it being down or slow the response has been very quick and the issues are resolved quickly
There is some functionality that is not possible with Alessa.
Thank you for the review, Stephanie! We are glad to hear that you find that our support team is knowledgeable and quick to resolve any issues. We are always willing to help!
Likelihood to recommend: 7/10
Alessa is an excellent tool which has made its name in the Financial industry as an all-encompassing Anti-Money Laundering solution. The tool looks to adapt to the many changes across different regulations and they have a team that are committed to serve the customer's needs.
In the software it allows you develop monitoring processes fully customizable to your needs. It is data-driven and contains capabilities for creating an automated ETL as well as workflow management for handling various scenarios.
The software does require quite a bit of set up and consultation prior to initial use, this is necessary for the customized experience.
Thank you for the feedback! Being a highly configurable, data-driven software is a must for Alessa since we work with so many types of financial institutions and corporations. Thank you for acknowledging it as a strength of our solution.
You are right in that the solution does require set up and consultation prior to initial use. But like you said, that is necessary in order to get a solution that is customized to a customer's needs.
Rory, we appreciate your feedback and we look forward to continuing to work with you.
Likelihood to recommend: 9/10
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