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Bugzilla Logo

Cloud-based solution for managing software development

Table of Contents

Bugzilla - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Bugzilla overview

What is Bugzilla?

Bugzilla is a cloud-based software designed to streamline the software development process. It allows teams to plan, organize, and release software on their own schedule. Bugzilla is used to improve product quality, enhance communication, and increase productivity.

The product offers advanced search capabilities, enabling users to quickly find the exact information they need. Bugzilla also provides a structured way to categorize and track issues based on products and components. Additionally, it allows teams to monitor the progress of past, current, and future product releases through its milestone tracking feature.

Starting price

Alternatives

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Pros & Cons

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Bugs and Issues

User Interface

Email Notifications

Search Functionality

Outdated and unattractive interface

Bugzilla’s user interface

Ease of use rating:

Bugzilla pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(96)
5(39)

What do users say about Bugzilla?

Overall Bugzilla is very good platform to tracking the bugs as compared to other platforms

Select to learn more


Who uses Bugzilla?

Based on 136 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer & Network Security
E-Learning
Marketing and Advertising
Others

Use cases

Bug Tracking

Bugzilla's key features

Most critical features, based on insights from Bugzilla users:

Issue tracking
Project management
Audit trail
Prioritization
Workflow management
Real-Time notifications

All Bugzilla features

Features rating:

Activity tracking
Alerts/Notifications
Audit trail
Backlog management
Bug/Issue capture
Bug tracking
Collaboration tools
Customizable fields
Customizable reports
Issue tracking
Milestone tracking
Multiple projects
Prioritization
Progress tracking
Project management
Real-Time notifications
Reporting/Analytics
Status tracking
Task management
Workflow management

Bugzilla alternatives

Bugzilla logo

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Free

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visit website

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7.91

/user

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Starting from

4

/user

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Customer Support

Bugzilla pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Bugzilla price and value

Value for money rating:

To see what individual users think of Bugzilla's price and value, check out the review snippets below.

“Overall Bugzilla is very good platform to tracking the bugs as compared to other platforms”
AT

Abhishek T.

Bug Hunter Influencer

“The simplicity of the tool really got me further interested in the Quality career. While there are many sophisticated tools out there for issue management, a few things that work in it's favor is the community support, free-and-open-source (FOSS) and the ease of deployment. ”
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Chetan T.

Customer Experience Director

Bugzilla integrations (5)

Integrations rated by users

We looked at 136 user reviews to identify which products are mentioned as Bugzilla integrations and how users feel about them.

Integration rating: 5.0 (1)

Jira logo
Jira

Integration rating: 5.0 (1)

Integration rating: 4.0 (1)

Airtable logo
Airtable

Integration rating: 5.0 (1)

Airtable is our primary operations platform and we're an Airtable consulting firm, so this integration carries real weight. Connecting Airtable with Rippling supports our internal project tracking, resource management, and labor cost reporting.

AA

Abigail A.

Chief of Staff

ClickUp logo
ClickUp

Integration rating: 4.0 (1)

Unable to detect entry update and perform modification on clickup.

SN

Stanley N.

Assistant Manager

Bugzilla support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk

Training options

Documentation

Bugzilla FAQs

Q. Who are the typical users of Bugzilla?

Bugzilla has the following typical customers:
Small Business, Mid-size Business, Freelancers, Large Enterprises

These products have better value for money


Q. What level of support does Bugzilla offer?

Bugzilla offers the following support options:
Email/Help Desk

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