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Cloudmore Pricing, Features, Reviews and Alternatives

Cloudmore product overview

What is Cloudmore?

Use Cloudmore to solve your B2B subscription billing and management challenges. Build a complete recurring and one-off-items product catalogue and offer a full, useful self-service experience for your customers, reducing costly support interactions and driving a cost-effective scale.

Key benefits of using Cloudmore

Create or import your digital product catalog
Manage all you recurring, managed and SaaS services in one place
Stream line your recurring billing
Give your customers a rich self service experience

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos

Cloudmore pricing information

Value for money

4.8

/5

8

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Cloudmore features

Functionality

4.9

/5

8
Total Features27 8 categories

Most valued features by users

API
Third Party Integrations
Data Import/Export
Billing & Invoicing
Multi-Currency
Customizable Reports
Real Time Reporting
Real Time Data

Cloudmore users reviews

Overall rating

4.6

/5

8

Positive reviews

88%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.12/10
Rating distribution

5

4

3

2

1

6

1

1

0

0

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great software, does the job efficiently

Reviewed a month ago

It works as expected and allows an easy and efficient management experience.

Pros

Ease of use and simplicity of the management GUI.

Cons

Different logins for different reseller customers makes it less streamlined as it could potentially be.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Onboarding Experience and Great Solution

Reviewed a month ago
Pros

The Billing and Reporting: Detailed reporting for our customers. Billing and Pricing is easier to track and we have leveraged this solution for monthly reconciliation. The billing and reporting has simplified our monthly invoicing process and has saved two days of effort for the team. The Cloudmore Team and Ease of Onboarding: Working with the Cloudmore team has been fantastic. The team is very responsive to assist with any issues and the onboarding process was excellent. Very well structured and [SENSITIVE CONTENT] who was our onboarding rep was a pleasure to work with. He provided a lot of good information and guidance and made the transition extremely smooth.

Cons

The one thing I would hope to see soon is an automated invoicing process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Cloudmore feedback

Reviewed a month ago

Good

Pros

We used this software to implement automatic billing for our CSP customers

Cons

frequent downtime of some features such as reporting

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use and great

Reviewed a month ago

One word - Awesome. The support team when needed(Which is very rare) are quick and very helpful to resolve issues. They are incredibly helpful not only during setting up but during day to day usage if we have a question.

Pros

This software helps us provide a very nice and clean front end self service portal for our users while also providing us with a robust and working backend for us. Having options like price lists for different orgs really helps with customers billing and means we don't have to edit the bills our selves before sending them out.

Cons

My only issue with the program is that if User A looks after User B/C they have to have a log in for B/C portals and can't access them via their own log in. This means they need multiple log ins for the portal. However if they were a CSP themselves it wouldn't be an issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfect for the job

Reviewed 2 months ago

Our overall experience has bene excellent to date. We could potentially have an entirely transactional relationship with Cloudmore, however their after sales care from the support team through to the customer success and account management have been excellent and contributed to us being so "sticky" as a customer.

Pros

We a Direct Partner with Microsoft so a SaaS subcription marketplace isn't just desireable, it is contractually necessary. Cloudmore have built a platform that fulfils all our requirements. The functionality is so intuitive that onboarding internal staff and customers effectively no more than a case of providing a logon. Its ability to rationalize Microsoft's invoices saves us man days a month due to the number of transactions we administer in a month.

Cons

The design interface for the customer facing marketplace is really not up to par and highly unintuitive.

Cloudmore FAQs and common questions

Cloudmore has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Cloudmore has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Cloudmore supports the following languages:
Basque, Czech, English, Finnish, German, Spanish, Swedish


Yes, Cloudmore has an API available for use.


Cloudmore integrates with the following applications:
F-Secure, Acronis Cyber Backup, Microsoft Azure, Bitdefender GravityZone, Microsoft 365, Acronis Cyber Protect, Kaspersky Endpoint Security


Cloudmore offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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