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Zoho Billing Logo
Zoho Billing
4.5
(89)

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End-to-end billing solution built for every business model.

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(23)

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Zoho Billing Pricing, Features, Reviews and Alternatives

Zoho Billing product overview

Price starts from

15

Per month

Flat Rate

What is Zoho Billing?

Zoho Billing (formerly known as Zoho Subscriptions) is a comprehensive billing solution for businesses, designed to streamline your complex billing processes, so you can focus on scaling your business.

Key benefits of using Zoho Billing

Flexibility: You can customize invoices and payment terms, and implement multiple pricing models to suit your business needs and tailor your billing processes to align with changing customer preferences and industry demands.

Efficiency: Zoho Billing automates manual billing tasks, saving you time and reducing the risk of errors. This means your team can focus on strategic initiatives, rather than getting bogged down by administrative work.

Customization: Every business is unique. Zoho Billing offers customizable templates and branding options. Customize your platform with additional fields, custom views, links, buttons, modules, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk
Chat

Training options

Live Online
Documentation
Webinars
Videos

Zoho Billing pricing information

Value for money

4.4

/5

89

Starting from

15

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Zoho Billing features

Functionality

4.2

/5

89

Total features

74

6 categories

Most valued features by users

Activity Dashboard
Third-Party Integrations
API
Reporting/Analytics
Reporting & Statistics
Data Import/Export
Alerts/Notifications
Customizable Reports

Zoho Billing users reviews

Overall Rating

4.5

/5

89

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.44/10
Rating distribution

5

4

3

2

1

48

38

2

1

0

Pros
Loved the tool for building subscription checkout options, as well as the templates and options to customize with code. There was a great deal of freedom presented, and it served us very well.
Speedy reports and ability to get help while in the application via an active chat like. The reports are excellent and very fast.
I love how Zoho Subscriptions can connect to several payment processors. Its also wonderful how it auto syncs with Zoho CRM without having to build an API.
Cons
They charged me for two consecutive years after I had cancelled and I had to despite it with my CCrd company.
This is truly odd to me, and many people in the forums are also confused why there has not been any ability to create different payment pages for different products.
I see no reason to ever stop using this software.
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William F.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Subscription Software for All-Sized Businesses

Reviewed 5 years ago
Pros

Zoho Subscriptions is great because it allows our company to easily collect payments and then also run promotions and other types of outside-the-box type of billing. Easily integrates with Zoho CRM so our sales team can run orders efficiently and easily.

Cons

Don't love the fact that you have to create your own billing portals but once you complete this step, you're all set and everything runs easily from there.

AG
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Ari G.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top Notch Subscription Service

Reviewed 5 years ago

Very solid subscription service, honest, reliable, doesn't demand a percentage of your sales, but simply functions as a reliable subscription management service.

Pros

This is a highly competent subscription service, more features than we could possibly use, and we get to use our own billing. Many subscription services also want to do your billing, or getting a percentage of our sales, charging more than our bank, and then they "own" our customers, which is a deal-breaker for us. Zoho Subscriptions is what a subscription service should be, a highly competent web service that does all the heavy lifting, and plugs into our website and payment processors. We've been with Zoho for two years without an outage. We couldn't be happier.

Cons

The lack of an easily integrated customer portal results in us having to write a lot of user-facing pages on our site simply to do what is already available in the admin interface. But every time we've had a genuinely poorly designed thing on Zoho's end, they listened and rolled out changes within a few months. They obviously care about making this the best service.

JB
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Joe B.

Consumer Electronics, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A good Subscriptions solution

Reviewed 3 years ago

When it comes to subscriptions software, there are not many good choices out there, and the monthly cost is high and this is the case for Zoho subscriptions and it lacks many features available in other software for the same cost. The interface needs to be polished as many features are hidden and hard to find and needs more integrations

Pros

It does what it supposed to do, handle subscriptions and payments for recurring billing, the interface is ok but can be better

Cons

Some features are not available and no API , the cost is kind of high if you have a high number of clients

Vendor response

Hi Joe, Thanks for taking the time to review Zoho Subscriptions! Zoho Subscriptions does have an extensive REST API library that has almost all functionalities as the app. You can check out our API doc here: https://www.zoho.com/subscriptions/api/v1/ If you have any other questions, feel free to get back to us at support@zohosubscriptions.com Regards, Harikrishna The Zoho Subscriptions Team

AL
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Ashley L.

Retail, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and efficient

Reviewed 5 years ago

We have been using Zoho subscriptions for about a year now and so far so good. We have had some road blocks in the bringing trying to figure out where all the functions we needed where and now to handle special circumstances, but we have figured out most of its workings and its been pretty much smooth sailing since then.

Pros

I like that you can postpone payment if someone wishes to suspend their membership without have to cancel the whole subscription. I also like that emails are so easy to send the customers right through the website.

Cons

My only complainant is that the initial set up when adding a new customer could be a little more simplified and straight forward. Some of our sales team says it takes a few times to get used to where all the information is that is required and is doesn't point you in the right direction (i.e. high lighting a tab you missed) it just tells you you missed for example the address. Also I would like to see a reminder for when someone's postponed payment will be due again.

bs
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bhishm s.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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All-in-One Subscription software

Reviewed 5 years ago

We are a recurring subscription-based business. Customer pays us monthly. Many times we need to change the subscription plan and adjust dates accordingly. This software perfectly fits that. It becomes so easy to manage all our paid customers and their subscriptions.

Pros

Hosting pages features, multiple products, and multiple plans, ease of use, clean interface. Subscription management is also very easy.

Cons

It should have post payment, landing page feature.

Zoho Billing FAQs

Q. What type of pricing plans does Zoho Billing offer?

Zoho Billing has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Zoho Billing?

Zoho Billing has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Zoho Billing support?

Zoho Billing supports the following languages:
Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish


Q. Does Zoho Billing support mobile devices?

Zoho Billing supports the following devices:
Android, iPad, iPhone


Q. Does Zoho Billing offer an API?

Yes, Zoho Billing has an API available for use.


Q. What other apps does Zoho Billing integrate with?

Zoho Billing integrates with the following applications:
authorize.net, Razorpay, Microsoft Outlook, PayPal, Google Analytics 360, Dropbox Business, Zoho CRM, Zapier, Gmail, Zoho Flow, OneDrive, Google Workspace, Avalara, Google Drive, Zoho Books, Zoho Cliq, WordPress, CSG Forte, Stripe, Zoho Desk, Slack, Microsoft 365, Zoho Mail, Zoho WorkDrive, Zoho Creator, 2Checkout, Twilio, Zoho Analytics, Zoho Inventory, Evernote Teams


Q. What level of support does Zoho Billing offer?

Zoho Billing offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

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