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SAP Concur vs Navan Comparison

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Overview

Category Leaders

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

Category Leaders

Navan, formerly TripActions, is the all-in-one travel, corporate card, and expense management solution that helps companies save time and money.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

2K

5

4

3

2

1

1K

747

209

49

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.6

183

5

4

3

2

1

133

35

8

1

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

I love the ability to review and approved remotely. I appreciate the emailing of receipts and then being able to easily select them for each expense.
It is one of the easy to use software and super user friendly. I would recommend this software to anyone trying to have time and money on Travel and expense management.
I like the ease of filling out each section without assistance. The best part is changing currency rates without having to do the math yourself.

Pros

Most importantly, the search is very comprehensive and there are many selections to choose from. Support is also amazing and can help with booking or other issues.
I love the swift and helpful communication that accompanies this service. I have reached out a few times for support, and each time a representative has been incredibly helpful and responsive.
It's easy to use and find what you need and the filters are great. Also the customer service is prompt and very helpful and friendly.

Cons

My app often freezes out and says "analyzing" for days. I worry my receipt image will be lost.
When you do have to enter information, it is PAINFUL. The interface looks old and messy, and adding images and receipts is a unnecessarily difficult process due to bad thumbnails and image viewing.
I find it a bit confusing to use. Maybe it's because the way it is configured in my company, but it is too much information in one visual that you might get lost when selecting the proper option.

Cons

Some of us have gotten a bit confused with the combination of trips... if you book a hotel separate from your air reservation, we got confused trying to combine them.
There wasn't anything that really stuck out to me as being 'bad.
You must call the airline after the reservation is made. Minor annoyance and most likely a requirement of the airline industry.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features77
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • Budget Control
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Employee Self Service
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Medical Purposes
  • For Small Businesses
  • Fraud Detection
  • General Ledger
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Payment Reconciliation
  • Performance Metrics
  • Policy Management
  • Promotions Management
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Supplier Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Travel Management
  • User Management
  • Vendor Management
  • Workflow Management
  • Total features57
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • Budget Control
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Duplicate Payment Alert
  • ERP integration
  • Electronic Funds Transfer
  • Electronic Payments
  • Employee Self Service
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Medical Purposes
  • For Small Businesses
  • Fraud Detection
  • General Ledger
  • Invoice Creation
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile App
  • Mobile Receipt Upload
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Payment Reconciliation
  • Performance Metrics
  • Policy Management
  • Promotions Management
  • Purchase Order Management
  • Purchase Order Reconciliation
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Supplier Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Travel Management
  • User Management
  • Vendor Management
  • Workflow Management

Integrations

  • Total integrations98
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations15
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • Plaid
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

SS
AvatarImg

Stephanie S.

Computer Software, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Navan logo

Navan

Best travel software I've used

Reviewed 5 years ago

A+

Pros

Customer service is likely one of the best things TripActions has to offer. Whenever a flight gets delayed/cancelled or something is going on they always let me know before the airline even does. Plus it's great to get Amazon credit for booking within the company asks. Product is easy to use and never gives me headaches like Concur used to do.

Cons

Nothing really comes to mind if I'm being honest.

AvatarImg

Verified reviewer

Computer Software, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Navan logo

Navan

Fast and simple to use, with rewards to boot

Reviewed 6 years ago

Very satisfied with TripActions to date, slick modern UI and makes booking travel simple.

Pros

Feature-wise this is on par with most other travel booking sites such as concur. The website is quite modern and loads quickly which is important. Most of the time when booking travel, you are waiting for the search query to finish running. TripActions UI make it more palatable to wait. I also really like the incentives program which offers up cash which can be redeemed for gift cards if you choose a more affordable option. It's a nice reward for good corporate citizens. The other great thing is that it shows all the different ways to book the property, i.e. through hotels.com or directly through the hotel.

Cons

Sometimes certain hotel properties that I want do not show up in the primary search. I have to go back and explicitly search for these properties. While the search time is quite reasonable, it can always be faster! But I understand they need to query a variety of systems to get the right pricing.