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SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.
Navan, formerly TripActions, is the all-in-one travel, corporate card, and expense management solution that helps companies save time and money.
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Stephanie S.
Computer Software, 51-200 employees
Used monthly for 1-2 years
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A+
Customer service is likely one of the best things TripActions has to offer. Whenever a flight gets delayed/cancelled or something is going on they always let me know before the airline even does. Plus it's great to get Amazon credit for booking within the company asks. Product is easy to use and never gives me headaches like Concur used to do.
Nothing really comes to mind if I'm being honest.
Verified reviewer
Computer Software, 201-500 employees
Used weekly for less than 6 months
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Very satisfied with TripActions to date, slick modern UI and makes booking travel simple.
Feature-wise this is on par with most other travel booking sites such as concur. The website is quite modern and loads quickly which is important. Most of the time when booking travel, you are waiting for the search query to finish running. TripActions UI make it more palatable to wait. I also really like the incentives program which offers up cash which can be redeemed for gift cards if you choose a more affordable option. It's a nice reward for good corporate citizens. The other great thing is that it shows all the different ways to book the property, i.e. through hotels.com or directly through the hotel.
Sometimes certain hotel properties that I want do not show up in the primary search. I have to go back and explicitly search for these properties. While the search time is quite reasonable, it can always be faster! But I understand they need to query a variety of systems to get the right pricing.