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SAP Concur vs Zoho Expense Comparison

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Overview

SAP Concur solutions simplify expense, travel, and invoice management for greater visibility and control.

Zoho Expense has powerful features to manage business travel and booking, tighten control on spend, and customize and automate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

5

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

619

532

152

37

29

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

388

204

13

6

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

It is one of the easy to use software and super user friendly. I would recommend this software to anyone trying to have time and money on Travel and expense management.
I love the ability to review and approved remotely. I appreciate the emailing of receipts and then being able to easily select them for each expense.
I like the ease of filling out each section without assistance. The best part is changing currency rates without having to do the math yourself.

Pros

We our very happy with our decision to implement Zoho. The pricing model is great for a small business and the setup is quick and easy.
It is a nice app and have options to do more with this. I will suggest to work on feedback taken from users and implement the best possible option.
Zoho expense help us track our expenses and easy to use get it as report help. User friendly and price is I like most.

Cons

When you do have to enter information, it is PAINFUL. The interface looks old and messy, and adding images and receipts is a unnecessarily difficult process due to bad thumbnails and image viewing.
I find it a bit confusing to use. Maybe it's because the way it is configured in my company, but it is too much information in one visual that you might get lost when selecting the proper option.
My app often freezes out and says "analyzing" for days. I worry my receipt image will be lost.

Cons

Sometimes it refuses to take the name of the merchant, rewriting it incorrectly. That can be a bit frustrating but its only happened once.
Support service is a problem. Timely response for the queries/issue is missing.
I hated having to take photos with my phone, then email them to myself, then download and upload. Using an app would have been less time consuming.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features84
  • "What If" Scenarios
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Aging Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Customizable Categories
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Direct Deposit
  • Duplicate Detection
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Alerts
  • Email Management
  • Employee Management
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • GPS
  • Gamification
  • HR Management
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Match & Merge
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multiple Projects
  • Offline Access
  • Online Booking
  • PCI Compliance
  • PO Reconciliation
  • Performance Metrics
  • Planning Tools
  • Policy Management
  • Project Accounting
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Role-Based Permissions
  • Route Management
  • Scheduled / Automated Reports
  • Search/Filter
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Tagging
  • Third Party Integrations
  • Time & Expense Tracking
  • Travel Management
  • Trend Analysis
  • Vendor Management
  • Workflow Management
  • Total features67
  • "What If" Scenarios
  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Aging Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Cash Flow Management
  • Cash Management
  • Categorization/Grouping
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Customizable Categories
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Direct Deposit
  • Duplicate Detection
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Email Alerts
  • Email Management
  • Employee Management
  • Expense Claims
  • Expense Tracking
  • Fraud Detection
  • GPS
  • Gamification
  • HR Management
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Match & Merge
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Receipt Upload
  • Monitoring
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multi-Location
  • Multiple Projects
  • Offline Access
  • Online Booking
  • PCI Compliance
  • PO Reconciliation
  • Performance Metrics
  • Planning Tools
  • Policy Management
  • Project Accounting
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Receipt Management
  • Recurring Payments
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Restriction Management
  • Role-Based Permissions
  • Route Management
  • Scheduled / Automated Reports
  • Search/Filter
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Tagging
  • Third Party Integrations
  • Time & Expense Tracking
  • Travel Management
  • Trend Analysis
  • Vendor Management
  • Workflow Management

Integrations

  • Total integrations65
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations34
  • Authorize.net
  • Dropbox Business
  • Dynamics 365
  • FreshBooks
  • Magento Commerce
  • Microsoft Dynamics GP
  • Microsoft Excel
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Zoho Expense logo

Zoho Expense

Zoho Expense is refreshing to use and support is awesome!

Reviewed 3 years ago

We had a slow start getting our corporate card connected directly to Zoho Expense. Since then the users and admins have not had any issues at all. We find it a very useful tool.

Pros

We came from using SAP-Concur and the support couldn't be more different. The support from Zoho is great - it is generally a simple call, you get a human right away, and they help you....right away.

Cons

There isn't anything I don't like. Some things to make it better would be to add features related to reconciling transactions with our bank as well as being able to scan invoices, not just credit card receipts.

SAP Concur vs. Zoho Expense

See how SAP Concur and Zoho Expense stack up against each other by comparing features, pricing, ratings, integrations, security & more.