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Epay Manager Logo

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Online billing system with automated invoice creation

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Epay Manager Pricing, Features, Reviews and Alternatives

Epay Manager FAQs

Q. Who are the typical users of Epay Manager?

Epay Manager has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Epay Manager support?

Epay Manager supports the following languages:
English


Q. Does Epay Manager offer an API?

Yes, Epay Manager has an API available for use.


Q. What other apps does Epay Manager integrate with?

Epay Manager integrates with the following applications:
3G Transportation Management, Omnitracs, Descartes Aljex, TMW.Suite, Port TMS


Q. What level of support does Epay Manager offer?

Epay Manager offers the following support options:
Email/Help Desk, Phone Support

Epay Manager product overview

What is Epay Manager?

Epay Manager Powered by OTR Solutions is a web-based back-office automation and carrier payments and billing platform designed specifically for the transportation industry. Epay helps freight brokers reduce costs and increase efficiencies of their back-office operations with innovative solutions while providing a new level of transparency to carrier, factor, and shipper partners in a real-time invoice management portal.

Key benefits of using Epay Manager

Reduce inaccurate billing and settlement by 99%.

Freight brokers are able to reduce inaccurate billing and settlement by 99% with Epay’s Audit Proof Invoicing system. This game-changing approach to invoice automation and payment processing completely eliminates the need to manage and match documents received via email. Instead, Epay’s Audit Proof Invoicing system relies on the freight broker’s TMS data as the single source of truth which ensures accuracy and mitigates risk.


Process more invoices, for less cost per load.

Brokers who utilize Epay can expect to process 3-5x the number of invoices per team member and decrease their cost per load by 40-50%. One of the main drivers of this is Epay’s Audit Proof Invoicing system that utilizes expedited POD retrieval. The carrier outreach is triggered upon delivery by the TMS which vastly speeds up document collection and ensures accuracy of the documents submitted. Epay’s newest feature, powered by OTR Solutions, offers users exclusive access to an industry leading homegrown AI driven NLP invoice automation platform. Epay's NLP automation eliminates tedious manual document review and issue spotting by highlighting the exceptions that require human intervention, speeding up processing times and shifting employee focus to true issue resolution. This AI/NLP platform has been refined by millions of invoices, billions in freight spend, and hundreds of thousands of human training hours.


Interactive web-based portal.

Epay’s key feature is its interactive web-based portal which allows a broker and their carrier, factor, and shipper partners to utilize one system for all post-delivery interactions. This vastly improves data accuracy and efficiency of broker’s back-office teams. Epay acts as an external platform where carriers and factors can submit documents, resolve disputes and have unrivaled payment visibility with complete audit trails for all activity. As a web-based portal there is no need to download any app or software to regularly maintain.


Automated carrier onboarding.

Brokers can take advantage of Epay’s automated carrier onboarding. This is a breeze with over 100,000 carrier and factors already utilizing the platform, Epay has found that on average 95% of broker’s carrier partners are already set up with and using Epay.


Plug-and-Play set up with TMS Integrations.

Epay’s comprehensive list of established two-way integrations with major TMS providers and ERP systems means that brokers can utilize plug-and-play automations to begin immediately eliminating duplicative workflows tied to document collection and indexing.


Utilize a system built and refined by industry experts.

Brokers can utilize a system built by people who deeply understand the industry as Epay was designed by experienced fleet owners and freight brokers, who have continuously refined the product to fit the needs of brokerage operations of all sizes.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Webinars
Live Online
Documentation

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Why am I seeing this?

Epay Manager features

Functionality

4.6

/5

12

Total features

20

1 categories

Most valued features by users

Activity Dashboard
Third-Party Integrations
API
Alerts/Notifications
Reporting & Statistics
Real-Time Data
Real-Time Reporting
Document Management

Epay Manager users reviews

Overall Rating

4.7

/5

12

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.91/10
Rating distribution

5

4

3

2

1

11

0

0

0

1

Pros
Epay has been the best thing I've done for my business. Sensitive content hidden] at Epay has been amazing and has dramatically increased the efficiency of my company.
The functionality of the system is excellent. More importantly, the ease of using the product while being able to invoice a customer and pay an invoice to a carrier was a significant benefit.
We have been extremely happy with EPAY. They have the best support team available and quick to resolve any issues that come up.
Cons
Poor program, if you don't use every day you need to spent time to figure out how to work, and i don't have more to say.
Poor program, if you don't use every day you need to spent time to figure out how to work.
LM
AvatarImg

Linda M.

Transportation/Trucking/Railroad, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EPAY USAGE BY SMALL COMPANY

Reviewed 19 days ago

Actually pretty easy and the man in customer service was very helpful when I did call in. He was very patient and kind as I am not that computer literate. I can do what I know how to and that's it!

Pros

ease of navigation once I finally learned how to

Cons

learning how to get the docs uploaded for the invoicing approval procedure

ML
AvatarImg

Michelle L.

Logistics and Supply Chain, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EPAY Manager Review 2024

Reviewed 3 months ago

Amazing group to work with! They deliver what they say they will deliver and is always available to assist with any questions or updates. The actual system is very easy to navigate even for the non techy and we get great reviews from our carriers that use epay!

Pros

Ease of System Personable Customer Support Customizable to fit our changing needs Carrier Profile Updates & Annual Notifications Error Notifications

Cons

There are no Issues I can think of right now

lg
AvatarImg

lilia g.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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poor program, if you don't use every day you need to spent time to figure out how to work

Reviewed 7 years ago

hate this software

Pros

No pros were added to this review

Cons

poor program, if you don't use every day you need to spent time to figure out how to work, and i don't have more to say. even phone number for support that they provided you can not use, you need to know name or extension, when i called I was not able even to leave voice massage.

SW
AvatarImg

STACEY W.

Logistics and Supply Chain, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Epay is fantastic

Reviewed 3 months ago
Pros

Epay has made paying carriers and invoicing our customers so much more efficient than what it used to be. I mostly love the audit logs of all activity on each invoice and the ease of communicating with our carriers through the site.

Cons

The only thing I would change is the reporting. You can only pull 3 months of data at a time so if you want data for 6 months, 1 year, etc, then you have to pull the same report multiple times for different time periods.

WF
AvatarImg

Wendy F.

Logistics and Supply Chain, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Epay review 2024

Reviewed 3 months ago
Pros

functionality, the staff, customer support

Cons

N/A, I do not have anything to say here.

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